Put in an order and it was done on time, the service was great! Beautiful flowers, planter, and the…read morechocolate was great as well!

When you need a dependable local business, don't call Clinton Floral…read more I placed a same-day order with Clinton Floral after an unexpected family death. I received an order confirmation and saw a pending charge on my card, so I assumed everything was fine. A week later, I found out the recipients never received anything. When I called the shop to ask what happened, the call was answered unprofessionally with a curt "Hello?" and silence. Once I confirmed I had the right business and provided order details, I was met with rudeness and a condescending tone. They claimed there was a payment issue--despite the pending charge on my card--and said they tried to contact me. I received no email, no call, nothing. Their failure to follow up meant the grieving family never received the intended support, and the owner's dismissive, unprofessional attitude made it worse. Even if payment issues arise, basic communication and courtesy are non-negotiable. Sadly, Clinton Floral seems to operate as if being the only local option gives them a pass on professionalism. It doesn't. I won't be using them again--and I'd strongly recommend you don't either.

I called to have flowers delivered for my mother's birthday. As I explained to the shop keeper, my…read moremother was just released from the hospital and put on hospice care. I asked the bouquet be under $70, so she recommended a $60 one and mentioned with taxes AND A DELIVERY FEE it would bring it to $70 (so much for the free delivery I saw advertised). My sister took a picture of the flowers and sent it to me -- what a disappointment!!! I live in California and people say it's expensive here -- I'm saying honestly I would have paid under $30 for those flowers here. MAYBE there were 10 stems total - a couple of roses, some daisies, freesia and two very sparse pussy willow branches. Shame on you, Flowers on 5th -- this is what you did for an elderly hospice person! We won't make this mistake again.

I've been here a few times over the years. If you're looking for knowledge about growing, you…read morewon't get that help here. Not only was I told once myself, but I've observed it told to others as well in the same short, irritated manner, "We're sellers, not growers!" I know, crazy expectation... That a "garden center" might know something about the plants sold there. If you do just sell, that's fine. But, there has to be a more polite way to tell people other than implying they're twits for asking about the products you sell. In my humble opinion, there are nicer, more helpful places in Dixon to spend your money.

I have always had amazing service over the last 20 plus years of shopping here. The employees have…read morebeen nothing but helpful. I would not buy my plants or landscaping products anywhere else. These people know their stuff not only in plants and trees but also retaining wall products as well.

purchased 2 trees in august, 2022, one made it thru the winter, the other did not, paid extra for…read morespangler's to plant, called in may to have the owner come and look at the one that did not make it - they would not stand behind their warranty of 1 year on it, i am out about $200. for this one tree, the owner was very very rude---do not recommend this place at all.

I purchased sod from Spangler's Landscape Design and my experience was perfect. Extremely helpful…read moreand I appreciated the help loading it up. The barn retail section was so charming and the selection of shrubs, trees, and flowers was also amazing. Everything looked so healthy and well taken care of. I will only go here from now on.