This place has no idea what they are doing and their operation is a mess to put it nicely. I bought…read morea bed, went to pick it up and asked about the slats and she told me they didn't come with that bed.....YES THEY DID. Go back up there to get the slats and then the screws are missing for the foot supports. I call back and wait on hold for 12 mins for her to "find some in the warehouse" I just hung up, to hell with Badcock Furniture in Gadsden Alabama, that place is a joke! If I could give negative stars I would!

Went in to by furniture. One of the workers would not greet me. She (Ashley) was at the table with…read morea child. When I asked a question she was very rude. Then another coworker came out to help me. Her name was Shae. While she was helping me the manager (Carol) came out and started screaming at her (Shae) about putting up the first aid kit. In my experience I didn't feel like that was appropriate to be screaming at an employee for not putting up a first aid kit especially in front of customers. Shae was very helpful. The management is not what I would expect it to be. I went back in there a week ago and asked for Shae and the Salesman said she is no longer there. I told him that he lost my business. I would not buy anything from them for the way she treated Shae that day. That the only reason I came back was because of Shae not for them. Told him unless Shae was working there I will not be back. The worst customer service I have ever seen. Especially having employees (Ashley) sit around all day and not working. Here is the second time I have come in and Ashley being rude and playing with her child at the table once again.

Bought mattress and a set of bunk beds. This place doesn't have anyone to load and the bed I Bought…read morewas incomplete and they wanted additional $ to make them work. My husband had to build something for the mattresses to sit on bc they didn't give us the rails, after returning a 2nd day she gave us the rails but still don't have the complete bed. The owner tried to say I bought it discounted and it came that way. It's a furniture store, I didn't buy as is on Marketplace. Don't shop here. Nice furniture store Haverry's or Ashley's in Anniston.

Avoid this place so you don't get recipes off like we did . We recently bought two bedroom suits…read morefrom them . We paid for The furniture to be delivered . The day of delivery my sent me a picture of a bunch of boxes that they set in the rooms . All of the furniture had to be unboxed and assembled which we were not told at the time of purchase or would have definitely not bought it . I called up set and complained. when I got home and spent 4 hours unboxing and putting furniture together we realized that they had shorted us a set of Chest of drawers for the main guest room . We called and they said they were going to to refund of delivery fee and bring us the missing furniture the next Monday morning. They refunded the $450 delivery but never brought the missing furniture that I paid over $600 for and now reuse to give us what we paid for . They are not only misleading customers they are now stealing for us .

My husband and I furnished our entire 2500 sq ft home from Long's. But usually I am wearing dress…read moreclothes and heels. When our company staged our house they provided the furniture. I went in to purchase the couch. I explained and told them the price. I had rented for 10% value. They then said no, and priced it much higher. They didn't realize who I was. I won't be robbed. Then they realized I had spent thousands there. They tried to get me to stay. Won't be back. I went to Anniston and bought what I wanted and actually found EVACT couch cheaper than the price that I had rented it for. I told my realtor they shouldn't use Long's either.

My husband and I have shopped at Long's furniture store for our complete bedroom suite, couch,…read morerecliner, foyer table and side table. A few Ashley pieces but mostly Lazy Boy pieces being happy for yrs even with our master bedroom mattress but recently we bought a vitality pillow top matress. I wanted pillowtop as soft as possible due to 3 bulging disks. They delivered a Firm vitality pillowtop so, so far I'm still sleeping on my full size mattress in the bedroom that shares a wall with my snoring husband in the master bedroom. He sounds like a chainsaw and wonders why I am sleepy in daytime. As many thousands as we've spent at Long's I hope they will make this right or at least let me return towards an Englander and adjustable electric base. Otherwise our business will go elsewhere.

Gentleman has a building full of constantly changing antiques. Always clean and many hidden placesread more

A little bit off the beaten path in relationship to the other stores that are similar to this one…read more(vintage type stuff). The owner of the store is really nice and an Alabama football fan (Roll Tide!). The place is broken down into a main room, three smaller rooms and a back wall (behind the main room). The main room is more related to furniture type stuff and larger home decor items. My main interest was the back room to the left side. Filled with vinyl, cd's and cassette tapes. Stuff spanning several decades. Some stuff, to be totally honest, probably not that east to come across original editions. Prices might seem a little high, but if you purchase three vinyl records you get 50% off....so there are some good deals to be had. Also, there is a ton of vintage stereo equipment to check out. All in all not a bad place, check them out if you're in the area.

This business looks closed for the duration. They should keep to their posted hours if they are…read moreopen for customers.

Great place for unique used furniture. This is not a junk store but the prices are not bad.read more

This is a great store for crafts ,decorations,etc.The Christmas items are half off.My wife got the…read morebuggy full of items you see.She got several wrapping papers and picked me out a large Acacia cutting board and platter to put food on when using the Blackstone.I also picked out a cast iron Western style bottle opener to mount to my toolbox.It had everything we needed on this trip.Tune in next time to The Working Man Review.

We were out looking for some specific things and decided to give this place a try. I don't know why…read moreI don't think of coming in this place more often. Granted, we didn't find what we were looking for, but ended up spending thirty minutes (or more) just wandering around and looking at stuff. All sorts of home decor ranging from furniture to artwork and everything in between. Unique items you won't find anywhere else. Also, a great place to do some shopping for that person that's always hard to find a gift for. This store was clean and well organized and the staff were all really friendly. Leave a little time when you come here, it's easy to get lost and realize you've been here far longer than anticipated.