Choosing tile to match new countertops can be a bit nerve wracking, but I am very confident with…read morethe tile purchased at Builders Flooring. Mi held Bauer helped me choose the backsplash and grout and all that. There were so many options, beautiful tile choices. The guidance I received was spot on and I can't wait until the installation is complete. It is a relatively large backsplash, and they have done it all promptly and professionally

My wife and I selected Builders Flooring to install oak hardwood flooring in our home in previously…read morecarpeted areas. We also requested that they refinish two bedrooms with oak hardwood floors. The project took ten days to complete. My wife and i could not be more pleased with the quality of the work of the crew from Builders Flooring. I would not hesitate to recommend Builders Flooring. They provide excellent service, quality workmanship and value. Steve and Sherry Brudlos

My husband and I went to Interior Designs, after checking out multiple other design stores, and…read morewere rewarded for our diligence by meeting and getting the opportunity to work with a fabulous designer, Kim Carlson. We were interested in renovating our first floor, from the floors to cabinetry, basically an overhaul of the kitchen and main living spaces. We had a budget and Kim was unbelievably gracious, knowledgeable, and incredibly talented! She designed a layout that was and still is absolutely perfect. We had chosen Kraftmaid Thermafoil white cabinets, knowing the pros and cons, and used Elegant Stone for an incredible granite counter top. My husband is an electrician and wanted to do all the demo (floors to ceiling ~ popcorn scraping), but it was such a fabulous day when we left for work and Kim and her team came in and completed the laminate flooring (Mohawk ~ chosen per Kim's suggestion since it had the most natural look with pattern option to real wood, but stayed within our budget) and then had the cabinets and kitchen completed within another couple of days. We were so thrilled that we went back to her and chose to carpet our main stairs, along with our basement stairs, and two first floor rooms. Kim's attention to detail really helped us choose the best selection. We are still incredibly pleased with the results six years later. I'm writing this review now because we recently contacted Interior Designs about a couple of Kraftmaid cabinets that were bubbling on the front. Kim immediately got back to me, and though her store doesn't sell the Thermafoil line anymore, she made a point of getting in touch with some representatives and verified the cabinets we were concerned about and within a week we had replacements, free of charge!!! Never in my life have I experienced such attentiveness to detail, quality, expediency, and customer care. I highly recommend Kim Carlson for any and all design needs and the store in which she works, Interior Designs, has an excellent selection of all designing needs for the house, no budget too great or small for their team to provide excellent service and products. We love our 1st floor renovations and look forward to having Kim tackle our closet size upstairs bathroom...if anyone can make something out of nothing, it is definitely Kim Carlson from Interior Designs in Holmen.

From the owner: Over the years, the company has continued to expand, with the Pelham store now exceeding 100,000…read moresquare feet of space. The growing customer base began to request a new location in the Highway 280 area. "So, in 2000, we opened a 22,000 square-foot store in Greystone," Issis explains. In 2008, the Issis family embarked on a new business venture: the opening of Issis & Sons Furniture Gallery in Pelham, at the intersection of Cahaba Valley Road and Alabama 119. Issis says he responded to suggestions from the professional designers he works with that his company offer furniture, drapes, accessories and more. "It was right around the time the economy bottomed out, and our designers thought that our customers would respond well to having things packaged and available all under one roof. So we broadened our services to offer all the amenities of interior design." In 2014, Greenbrier Furniture closed after 50 years of business in Vestavia Hills, and Issis purchased the 28,000 square-foot landmark building for his newest location. Issis points out that the store's name, Issis & Sons-Greenbrier, is a nod to the building's history. "It's a great location and will be great for our customers. We're happy to be in Vestavia Hills." Issis remains committed to a family-centered model of business. He currently resides in Hoover with his wife of 22 years, Cynthia, and his three children, ages 15-21...

The end installation result? Good. Getting there? Not good…read more Garbage was left outside my garage, full cups of cold coffee left along the fireplace shelf near the new carpet, cigarette butts and nails in the driveway, dirty footprints across the new carpet (they did not wear protective shoe covers), food left in my fridge and freezer, toilet seat up, dirty footprints on the bathroom floor, and parts of the trim no longer matched the floor space and were therefore left off. I was finishing a teaching semester and closing on the house and moving all at the same time, so I did not report these issues until my head was above water again and I had a bill in my hands. I was disbelieved because there were no pictures. Was scolded over the phone when I asked them to make it right by knocking off a few dollars on the bill. They wanted to come out and "go over the job". I had already cleaned up the mess as I moved in. The guy on the phone got really nasty and the conversation ended. Unless you are ready to pay top dollar for irresponsible messes left behind for you to clean up and then get gaslit and blamed for it, find a different company.

In December 2021, I contacted Carpet One for carpet restretch. His subcontractor Nathan Keller did…read morethe work. Unfortunately damage was done to the electronics of my printer during his visit, rendering it unusable. I called Carpet One and reported it. They didn't call back so I called them again. I was told that Nathan has worked for them a long time and denied damages, so they said they believed him, not me. Evidently I didn't deserve a return call because why? Also Nathan did not present a bill or a receipt with his business name or address or TIN when I paid. I don't like being called a liar. And shouldn't they have insurance?

Customer service is awesome. I had an issue and they were able to fix it within a great time frame…read more Great prices as well. Highly recommend this company.

Always provided with top notch quality flooring and installation. If you're going to buy their…read moreproducts, it's worth having them do the installation! They will do it the right way and make sure it performs properly. Trust me, it's worth it!

We could not be more pleased with the results in our home - Gary is amazing! We purchased what was…read moreonce a showcase home, built in the late 1930's, and the flooring had probably never been touched since original install, except for carpet being laid in several rooms. The dining room was particularly distressed, from years of being under carpet with people sitting in chairs - lots of ground in padding, actual divots from the chair legs, etc. - and now it looks like something out of a magazine. I was debating about having the upstairs done, thinking I'd pass and save the money, but the results are worth EVERY penny. We can't speak highly enough of the quality of the work. Thank you, Gary!

Installed laminate flooring 2 yrs ago and never came back to finish the trim. I called several…read moretimes and Chad finally said they would come in a couple of months when things slowed down. That never happened. My health got bad, and my floor got worse. When cancer was gone, contacted Chad again an played email tag for months. He said I should have taken care of this years ago...yes, YOU should have. He says my floor is falling apart due to animals. It's not. Subflooring was to be replace and it wasn't. He will not honor warranty. Never finished trim. DO NOT GO THERE. You'd have better luck buying flooring at a Kmart.

I had a carpet stretched by NK, their carpet subcontractor. While here, some damage was accidently…read moredone to my printer that caused it to no longer work. I reported it to Carpet One and they called NK about it. They did not call me back so I had to call them again. NK denied damages and the store said they have used this subcontractor for years so they believe him over me. So they are calling me a liar. They did not say anything about insurance. Are they supposed to have insurance?