This place was an absolute shit show. I arrived with medication. It was misplaced or lost. They didn't get it in for five days and I had severe night terrors and couldn't sleep. Then they weren't giving me two of my medicines for A disease. I was recently diagnosed with. They changed the contract in the middle of my 30 days for all the residents. Without coming to us and letting us know beforehand. What was offered in the program that got us to pick this place were taken away without any warning. They changed our schedules, We weren't offered any kind of therapy meditation that we had had the first two weeks. The CEO Clayton was a complete asshole to residents he is totally on a power trip he disregarded all of us like we were lesser than. They accept all dogs as service dogs so we had them pissing on the floor barking being aggressive towards other dogs. They were not service dogs. Thank goodness for a couple emotional support dogs that were older or being trained because they helped so many through this mess. I would never recommend this place to anyone. However, the therapist I had were absolutely top-notch and some of the best staff and nurses who truly cared about us were there. If we hadn't made such an incredible community ourself we couldn't of made it through the program. But if you made any waves challenge them anyway they found a way to kick you out. they threatened people that wanted to leave early that their insurance wouldn't pay for it, which is not true. So you have to advocate for everything because they will lie just so they can get your money. The horses are no longer there. They are not capable of taking people with excessive mental illness, even though they advertise that. read more

Cottonwood Tucson - Cottonwood Tucson - Counseling & Mental Health Near Me - Tucson, Arizona

A1 facility with top notch, great staff and amazing programming for your addiction and mental illness. Awesome location, so you can focus on your treatment. read more

This place saved my life!!! Hopefully next year I can make the alumni event! The community is amazing as I still talk to members

Currently a patient. The entire staff is amazing, as are the other patients. But, the number is patients is low, and nothing is as the website advertises. It is my opinion the parent company who bought the facility from private owners fails to authorize adequate staffing. This means that the same classes are repeated every day, and classes are often cancelled when the instructor doesn't show up. Additionally, the grounds are under construction, and there is unsafe material everywhere. I strongly recommend against receiving treatment here to any patient with a history of self-harm. There are myriad of harmful objects (broken glass, nails, screws, sharp metal) within an arm's reach. Additionally, there are too few nurses, techs, kitchen, and cleaning staff. The place is dirty, the food is not healthy, and activities like pool time are cancelled because there are not enough techs to staff the promised activities. The staff is too scared to further have their hours cut than to let the public know the situation. The staff here are the loveliest, most caring people you'll find anywhere, but it is clear their hands are tied by Summit BHC, the company who bought out the facility and Summit's priorities. Talk to someone who's been here in the recent past before you send a loved one here. I'm not the only one who sees this. It's appalling to pay such an exorbitant sum (which varies between private pay patients enough that you wonder if your tax bracket is reviewed before you show up) for sub-standard care. read more

Cottonwood has truly changed my life for the better. I was in the residential program for mental health struggles and substance use. I stayed there from March to April of 2024, receiving ~30 days of care. The staff supporting mental health and addiction behaviors are incredibly compassionate. Many of them have experienced similar situations and so treat all program participants with empathy and understanding. They work exceedingly hard with a passion that only comes from a true love for their commitment to guiding residents into recovery. Cottonwood offers many different recovery-based activities, including group therapy, individual therapy, educational seminars, and body-focused activities like yoga and different types of exercise. Additionally, the relationships you will make with other residents are invaluable. Just to finally feel that you are not alone in your struggles is profoundly healing. Aftercare is also set up before you leave, and includes either IOP (intensive outpatient program) or PHP (partial hospitalization program) options. Additionally, there are different alumni support groups to attend, providing a continuation of community. I will be an entire year sober on March 13, 2025 - something I never in a million years thought was possible, and realistically probably wasn't without Cottonwood. My life has become infinitely better due to being in recovery. Recovery is certainly possible and, for me Cottonwood was the place that catalyzed my journey into it. read more

This was one of the most traumatic and unprofessional experiences ever. My niece was in serious crisis and had limited funds. After spending over a month negotiating with the facility (or possibly recruiters for the facility), our family agreed to pay $1000 and have my niece begin care. They assured us that insurance would cover the rest of the costs. She was worried and we told her that this place was going to be helpful and give her a fresh start with support. Unfortunately, upon her arrival, she was told to wait around until Monday (she arrived Thursday) for an evaluation. During this time, she had no guidance, counselor, support, or schedule. She reported to me that she saw bowls of cocaine and ketamine, that residents could visit each other's rooms, and that, despite reporting the drugs, nothing was done about it. Instead, a different resident said that their counselor asked about my niece by name and accused her of taking drugs. This is a REHAB facility. Drug testing is done once a week on a predictable schedule. This goes against a lot of addiction treatment recommendations. On Monday, she was given an assessment, a wonderful counselor and a schedule. On Tuesday, she was pulled into the discharge office, handed a bill for $11,000 and told her insurance would not cover her care. At this point, they refused to give her her phone until she agreed to pay the money. She refused and took her phone anyway, calling me, her mom, and her lawyer. She left the facility thousands of miles from home with additional trauma, an $11,000 bill and nowhere to go. She drove back home, incredibly upset and worse off than she had been before she arrived at this place. I am stunned by the manipulation, abuse and disregard of a vulnerable person in psychiatric distress. This facility is committed to making money at all costs and the private corporate owners are complicit in the disgusting lack of care. I would give them zero stars if I could. Beware the recruiters and predatory practices of a for-profit business model "focused" on mental health. After talking to lawyers and refusing to pay the $11,000, they dropped the bill. They know they are in the wrong here and are rightfully afraid of litigation against them. We are still considering our options. Please be careful with your loved ones. We're over $2000 lighter (with the fee and the gas/food money it took to get there) and back to the beginning with more trauma and distrust for a system that says it wants to help. read more

5's Forever! Always the most loving care and absolute sincerity from everyone especially the community read more

This place - really the people at this place - changed the trajectory of my life for the better. For starters, the staff all really want to be there, so they don't treat you like an inconvenience... and many of them have recovered from addiction or mental illness. Some parts of the campus are a little run down, but there are much "nicer" places to heal that don't work as well. If you or a loved one go, come in with an open mind and a good attitude, take advantage of everything they offer, be a member of the community and advocate for what you need. read more

Do not EVER consider Cottonwood Tucson because they are not there to help you. Nobody searching for help should be subjected to the treatment offered at Cottonwood. I was sent by a concerned family member and within 24 hours of being at Cottonwood, I had a medical emergency that not only could I receive help for, but the staff could care less and watched me. When I crawled to a phone to call for help, suddenly I have several staff members who push me into a room and continue to lie and manipulate me and say I was an addict "faking it". A 911 call went ignored as nobody ever showed up that I'm aware of to help me. Physically unable to walk, the staff refused me food and water. A few very kind staff members saved my life, risking their jobs. After 4 days, I was drove to Saint Mary's Hospital in Tucson with no personal belongings, phone, money, or ID and LEFT to fend for myself. The well intentioned family member had to immediately drive down from Phoenix to pick me up from the hospital. My personal items were discarded, broken, or missing and the $10,000 deposit that they had to pay was "legally theirs". Considering the situation, I just wanted to go home. This is an insurance detox scam, there is absolutely zero mental health or even basic health services offered at Cottonwood Tucson. The fellow patients stepped up and advocated for me. They all claimed this was just another day at Cottonwood Tucson. To this day, not a single person has reached out to me to discuss the long list of failures to provide basic human decency. It was nonstop neglect, verbal abuse, mental abuse, starvation, and being permanently disabled. After now knowing the extent of the damages that they caused, I will make sure everyone has a fair warning that Cottonwood Tucson destroys people. All for greed. This review may be taken down, but to all those who have suffered, I am ready to speak to media and any level of government to know what this facility does to our veterans. read more

"Cottonwood Saved My Life" I'm going to write this review without writing an entire additional book of poetry about my recovery at Cottonwood, that book I just self-published in the last month and released it. (Amazon link below) That's why audaciously proclaim Cottonwood saved me. Before Cottonwood I had lost my way, completely and in one week from today I will be 6 months in recovery and I thank CW and everyone at Cottonwood for that fact. I will do my best to hopefully express just how amazing Cottonwood is and continues to be in a short sentence or two as my review for the great recovery treatment center Cottonwood Tucson Arizona. My book of poetry called THE FLOW OF WORDS begins with the following sentence. "Cottonwood is an unbelievably amazing residential treatment center in Tucson Arizona." My book is dedicated to every single person that helped me regain my will to live again. Every detail big, small & little at CW was just what was needed at that particular moment or breakdown I might've been experiencing. I'm unable to pinpoint my recovery to one thing so I'll pin it to what I still just call "Cottonwood Magic." It's when the right thing somehow is said or the right gesture or even silence & patience does the trick. The staff is incredible. Period. Angels earning their wings on an hourly basis. And don't get me started on the food. Tommy is a chef with care & style & flavor. 5 stars! Or is ten? Ten then. Final point. I can only tell you this is how my experience worked out but I will say I know I'm not alone when I tell you all this. I felt more like I was surrounded by supportive friends & family who loved and cared about my well being than the reality that I was with therapists, doctors, nurses, techs, kitchen & custodial staff and a bunch of other heartbroken healing souls just like me. So if you want to get better and I must assume you do if you're still reading this, I can not recommend more highly Cottonwood Tucson Arizona if you are in search of a dual diagnosis residential treatment center. Trust me if I read what I just wrote about Cottonwood on my first day at treatment I would've never believed it in a million years because of how lost I was. But here I am recovering. I was lucky enough to go to Cottonwood. I pray for the same luck for you & your family. I am a grateful Cottonwood Community member from March 8, 2021. - April 7, 2021. Thank you Grace for keeping us all connected. Greg Matawaran CW Family & Crew '21 My book of poetry... THE FLOW OF WORDS https://www.amazon.com/dp/1098379861/ref=cm_sw_r_cp_api_glt_fabc_A3SA3MTQT13FMPEXQ9QE read more

I was at Cottonwood years ago when I was diagnosed with complicated grief after my mother died. I feel Cottonwood saved my life and completely turned me around. The staff were caring and one thing I always like was every one of them identify themselves as having some kind of issue emotionally or having had one. So there was a feeling of equality, not judgment. The food was great. Lots of access to the pool and the rooms were clean I went back a second time about three years ago when I was being treated for depression after my cancer diagnosis. What a change. I did not realize that Cottonwood had been sold to a corporation when it had been family owned before I could really feel the difference. First of all many of the therapist were now young and I know that's because they can pay them less. Also, none of the therapist or staff identify themselves as having had an issue. So there was a gap between the staff and the patients. I found that Nursing staff who gave meds unfriendly. There was not a lot of access to the pool and the food wasn't that good. I would not recommend it and I would certainly never go again if I needed it. read more

Cottonwood saved my life ! If your in the clench of drugs , alcohol or depression please call them. The hardest thing is to reach out. You can do it. They will change your life for the best. 10+ years sober. read more

The corporation "Summit BHC" owned by "Patient Square Capital" bought Cottonwood and completely destroyed an amazing place. Cottonwood used to be the best treatment center in Arizona and one of the best in the nation until this corporation bought them out. As soon as this corporation bought Cottonwood, they destroyed the quality of care and have destroyed Cottonwood. Some of the best therapists, psychiatrists, and staff have left due to how bad this corporation messed up the facility. It is very sad to see such an amazing place that has saved hundreds of lives, get destroyed by some profit seeking corporation. The core care staff and community at Cottonwood are absolutely amazing. The core care staff that works so hard every single day having to deal with the issues from corporate, these people are absolutely amazing and care so much about every patient. However, Summit BHC has destroyed this experience and it absolutely breaks my heart. Before corporate took over, I would have recommended this place to anyone because of the amazing things I learned and experienced in Cottonwood. It's very unfortunate that some corporation looking for profit had to come in and ruin such a special, magical place. I also feel bad for the amazing core care team because they have to deal with all these issues and changes from corporate when these people work there tails off for every patient. They have to deal with all the crap corporate is pulling on them. It absolutely breaks my heart to see. I loved Cottonwood and wish everyone could have experienced what I did, it's so sad and unfortunate that "Summit BHC" owned by "Patient Square Capital" came in and ruined one of the best treatment centers in the nation. I pray everyday for the core care staff and the patients who have to suffer through corporates actions. I hope one day Cottonwood can return back to the way it was before with the best quality of care and the best community. Cottonwood saved my life and it breaks my heart when I don't feel comfortable recommending anyone to a place that did so much for me. It makes me so sad that Summit BHC has done this to such an amazing place. read more

I loved the whole experience, staff were incredible. I met so many great people. I have definitely recommended to several people.

... and that's why I trust my life with The Team of World Class Professionals at Cottonwood de Tucson: Elwood (The African-American father-figure and HUMBLE pastor that I never had, an absolute super-genius and compassionate, unconditionally), Tom (our Patient Advocate,a Heart Math Expert and Breathing Coach), Taylor (my Primary Therapist and a HUGE ‍ LGBTQ+ Human Rights advocate and proud member of the community), Joseph (when God created an Art Therapists, he broke the mold with Joseph ), Geo, Tiffany, Andrew, The Nurses (Beth, Heather, Jill ("Dr. Jill Biden "), Leah, Holly, etc. ), even The Cleaning Ladies from Thailand and Mexico were so cool, kind, caring and compassionate. The friends I made, fellow patients/students, on campus, will last a lifetime . If I could leave a star review, I would have! Don't hesitate go now! Your future, your family's future, and, in a very real sense, the future of our world depends on it! read more

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I got my life back when I went to Cottonwood. I learned how to cope with my mental health issues here and began to like myself and the old me would have attempted suicide again due to the rough past years. read more

Cottonwood saved my life. They validated who I am and taught me new strategies.

Great facility! Long story short...I went here to get sober, i have been sober since i set foot on the campus over four years ago. although 12 step is endorsed they do not shove it down your throat and focus on the whole person and their underlying disorders. I have been working a fulfilling life as a non-12step CBT counselor for the last 8 years helping other achieve and maintain sobriety using many of the tools I learned here in conjunction with SMART recovery. cannot say enough good things about this facility. read more

I admitted my daughter for severe depression & anxiety in October. She came out of Cottonwood 28 days later. This facility honestly did nothing for her. She is mentally still the same 5 months later. This facility is mainly for addiction. DO NOT let anyone tell you differently. They are mainly for drug and alcohol addiction!! Do not take you your loved ones here if they battle any type of mental health issue, it will be a waste of time and money. read more

I wouldn't have a relationship with my beautiful daughter had it not been for Cottonwood Tuscon read more

Cottonwood Tucson - This is my daughter with me whom I wouldn't have a relationship with at all if it had not been for Cottonwood Tuscon! - Counseling & Mental Health Near Me - Tucson, Arizona

I am happy with the treatment I received from cottonwood! I am gladly connecting with alumni and staff now that I completed my program! definitely would recommend. read more

Cottonwood saved my life. The safe environment they create helped me face my demons and gain clarity and freedom. I recommend them for anyone needing comfort and light in a dark time. read more

The staff here are by far some of my favorite people I've ever met. This is truly a special place. Every part of my life had been touched by mental health and addiction, and I forever will be grateful for the work that Cottonwood does. Thank you!" read more

Fired for not asking questions again without training and proper utilities to use myself

Cottonmouth Tucson is not the greatest place to say the least. Some solid staff and techs no doubt. Cottonmouth's fish stinks from the head. Nothing ever is going to improve until we start calling bullshit out as we see it. For those of you who improved from cottonwood, I take nothing away. I speak on my experience which again residential was decent PHP program cookie cutter garbage. I was told to stick it out and I did but at the cost of my mental health. I came out less traumatized in areas I came in for but more traumatized in others, such as the feeling that I was in a big giant middle school. I am so afraid to speak my mind and afraid people won't like oh geez. Fuck that shit. I'm speaking out against the people who excluded me, staff included by the way, I'm speaking out against the unhealthy cliques in PHP, one in particular stands out as the brains behind it. I'm speaking out against every mother fucker who decided to dismiss my issue that I had and was so quick to call the police on me because I came back into cottonwood campus omg. If only you guys were that quick and responsive with communicating to my ROI contacts as you were when you treated me like a subhuman calling the police on me. Actually you know what I reveal her name. She doesn't deserve to be anonymous and absolutely sucked at discharge procedures, Jacqueline and Melissa fuck you guys. So quick to call 911 because I wanted discharge papers an hour before I was leaving and the police was your only recourse you disgusting tyrants. If you've gotten this far although i doubt any of you cowards have, I may be just another unstable, laughable page turner to talk about at happy hour, but just think. Think that patients like myself and many others (some who clearly shouldn't be here cuz they don't give two literal fucks about their recovery) make cottonwood. Either lend the time to listen to your patients or you get the cottonwood app lit up the way I'm doing right now. $100 to the first to respond via Venmo. I bet I'll hear crickets. Crickets would be a pleasant sound compared to hearing the noises out of your mouths. I am increasingly angry about how my PHP experience turned out. A couple of people even agreed with me including a therapist that this was the cliqeuest cohort in ten years. People go to meetings on their own. Now normally that itself isn't so bad. But combine it with the massaging in class, texting showing up late, giggling and acting out inappropriately; it absolutely feels inauthentic and unsafe for my recovery. There is one older man who sites quotes, gives a ton of advice but is incapable of opening up or taking any. Puts on a show in class that makes it harder for people to open up. Misha also is a joke of a SLE staff. He is not very good at all considering he's supposed to be open for feedback. He sits in his room when he's at sober living and when I was there only went to Tumomoc once and apparently every weekend now that I'm gone he takes people there all of the time. I'm absolutely disgusted at the lackluster job that Cottonwoods discharge team did, and own that I'm resentful and is something I'm going to have to cope with. I would take a hard look at some of the residents, and think just try to think are they really there to get better, or are the measuring there words carefully to get what they want? Are they just trying to impress women? Are they excluding others? Honestly Fuck cottonwood, fuck Brandon and Melissa for literally not even sitting down one on one to talk to me about this. So when I get blocked on here, it'll go back to a once "happy fake neighborhood." Just remember it's not all sunshine. Cottonwood is only friendly and nice when you flow with it. But when you challenge the way they do things and inquire, they will resist and cast you out. Such a damn shame that this place calls itself recovery. So many techs had also promised to "talk to me separately" with no follow through. It's just bad all around. Residential was decent, even then I'd change some things like communicating to loved ones that have ROIs. PHP is a joke. read more

I can't say enough good things about this place! Cottonwood is a great facility where the staff are wonderful people, who really go above and beyond for their clients! I went there for my anxiety and depression and feel like I have a new lease on life. I highly recommend the family program...amazing experience! Thank you for helping me get my life back! read more

If I could give 0 stars I would, horrible place, you have to deal with javelinas and reptiles but the worse was how I was treated, they did not taper me off of my meds and I went thru severe withdrawals and I was very sick for 4 days, I could not go to classes and I was left alone in my room with no food or water, the nurses were very rude. I was told when I was sick to deal with it and if I wanted water or food or any meds I had to go get them myself. I was very weak and sick and nobody would help me. I wrote a bad review on their website and Corporate of course did not care and said what a great place it is. Most people I was there with left early because of how bad it was there, there was a lot of drama even tho they claim it is such a serene peaceful place. It is not. It was hell the whole time I was there, I couldn't wait to leave, counseling was a joke and never got the tools I needed while I was there, I am seeking legal action. This place needs to be shut down, I feel bad so many people spent money and time and never got the help there and went home miserable like me. I still keep in touch with some that were there with me. Something needs to be done!! read more

Just awful. A very standard 12-step program masquerading around as a mental health treatment facility. If they treat mental health, why would someone be kicked out for a minor suicide attempt? Also they talk the food up on their website to be delicious when in reality it's just glorified cafeteria food. Doctors here are okay, but care more about getting patients through the door than actually treating them. As a 12-step program, this place is okay. As a mental health treatment facility I would look elsewhere. read more

Do not waste your time or money for folks that really truly do not have an ethical compass or follow their obligations due to being CARF accredited. (See carf.org). They basically gaslighted me, and it took a bunch of professionals once I got home telling me it was their (Cottonwood's) unethical performance and outdated clinical director's methods to convince me I was being re-traumatized all over again and IT WAS NOT MY FAULT. I have taken two weeks to stop crying and get myself halfway together. I walked off the trail and got penalized and owned my mistake; they tried to force me to use a male therapist changing me 20 days in from a female, even though I had previously been assaulted by a male therapist, and already established with the female and her primary group. I told the Clinical Director and she did not care. They did not follow the CARF grievance process, nor did I have a treatment plan signed by me or that I saw (despite asking) at 20 days in. Do NOT send your family, self, or a cherished love one there. I'm glad I left early in hindsight, the census was almost at max and they still had staff furloughed while firing kitchen staff. During COVID, housekeeping was taking food off platters without wearing PPE from just cleaning other areas. It's poorly coordinated care and they do not follow AZ State DOH guidelines either. They just keep repeating they are world class - well I sure didn't see it and maybe Summit Behavioral Health Care should actually give a care about what's happening. Maybe once the formal complaints come, they will. I got zero apologies from them or Cottonwood. Some people should retire (like their clinical director) and others should start giving a damn about the clients - they are supposed to work for YOU at treatment centers and most run on that model! I, and many others, deserved better care. read more

Wonderful to be able to connect with Cottonwood friends

When I contacted Cottonwood I was at my lowest point and needed help. I had lost my job, hadn't worked for six months, and was severely depressed. After speaking with them I soon realized that I could not afford to attend their program because the out-of-pocket expenses were far too steep. In an effort to get me into their program, they offered to provide me financial assistance in the amount of $900+ dollars. Several weeks after completing their program, they sent me a bill for $942 dollars. Essentially, they scammed me into a financial obligation disguised as financial aid, knowing they were going to squeeze me for it at a later date. This is highly DECEPTIVE and shady. And they very craftily referred to it as financial assistance, not once did they ever classify it as a deferred payment. They intentionally led me to believe that this amount was to be forgiven so that I could enroll in their program. Now they are threatening me with a collection agency unless I pull $942 dollars out of my A$$! read more

Saved our daughters life. I'm a nurse and we liked the fact that there is also medical intake area to address many issues that come with drug and alcohol use. Diagnosed underlying mental illness and post traumatic issues. Well kept secret. Can't thank them all enough especially Olivia. You saved our adult daughters life. Helped her to make excellent choices for after care. Gave her the tools while helping her to get healthy. read more

Cottonwood de Tucson was hands down the biggest scam I have ever seen and sadly been apart of. Yes, the facility and food and housing were lovely, but that stuff doesn't matter; the treatment does. My stay was cut short, I left in much worse condition and traumatized to the nines. The staff and my 1-1's were untrained for the most part, the nursing unit staff were completely incompetent and there was a major breach in trust. The staff took full advantage of having my rights in their possession and treated me unjustly. Save your time and emotions and stay far away from this facility. read more

Extreme failure for me. Overcrowded and understaffed. All programs (even out of pocket ones I was willing to pay for) could not be booked due to over scheduling and not enough professional help to go around. As a new widow I was told this was top notch for grief and dealing with the avenues I poorly chose after long term sobriety to ease the pain. 2 wks in I had only 1 appt w/the grief doctor and was told they would try and get me in again before I left 2 wks later. I showed up for acupuncture along with other patients twice with no staff on board to give treatment. Classes and fellow alcoholics and addicts were great but I would be going home with the unresolved issues I needed to heal. 30,000.00 I think not read more

I'd been to 5 different facilities before Cottonwood Tucson saved my life! I came to Cottonwood by way of an intervention so I wasn't quite at a stage of surrender yet. The Cottonwood staff were so warm and welcoming that I let my guard down and began to trust in the process fairly quickly. I had been to facilities that essentially beat you over the head with the 12 Step stuff but the clinicians at Cottonwood had a much more gentle introduction to the 12 steps and they focused more on the underlying issues that was driving my destructive behavior. I can't thank the staff enough for setting me on the right course recovery!!! read more

You won't find better care! I attended Innerpath and the quality of the support, facilities, and sessions were exceptional. I was referred by a friend who said amazing things about the equestrian session and counselors, but every session was excellent! I traveled a distance to come after the loss of a child, and I wouldn't go anywhere else if needed in the future. read more

Cottonwood De Tucson changed my life! I received top notch treatment from the dynamic staff. The program is designed from a holistic approach, and there are many forms of treatment available. The facilities are very nice and the grounds are very peaceful. My recovery journey began at Cottonwood over 15 years ago, and I continue to get better and better everyday! read more