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    Costco Wholesale

    3.1 (12 reviews)
    Open 9:00 am - 8:30 pm

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    3 years ago

    Helpful 6
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    1 year ago

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    4 years ago

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    5 years ago

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    3 years ago

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    6 years ago

    The lady packing at the till, put my tilapia under all my other groceries and squished them. Look what you're doing when you work!

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    4 years ago

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    8 years ago

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    10 years ago

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    15 years ago

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    8 years ago

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    Palliser Furniture - Peeling leather

    Palliser Furniture

    1.7(32 reviews)
    4.0 km
    $$$

    Excellent after sales support from Palliser I had purchased…read moretwo Palliser recliners from their (previous) authorized dealer Parks Furniture in Hamilton. Unfortunately the power recliner mechanism of one of the sofas failed and needed to be replaced under warranty. Palliser service advised me to register my warranty claim through Parks. My experience dealing with Parks has been dismal to say the least. They are no longer being an authorized dealer of Palliser felt they no longer had any responsibility to facilitate the repair. I had been trying to get this warranty issue sorted with Parks on behalf of Palliser since November 2022. It was difficult from the beginning once Parks was involved, and I even had to drive 35km each way twice to visit the Parks showroom because they would not return my calls or emails to their service department. Frustrated by Parks dragging their feet, I again reached out to Palliser myself, when I learned a month had passed and they had yet to order the part from Palliser. I was advised by Palliser that I could initiate the part order and have it sent to the Parks' service department. I did this and waited for Parks to let me know when they received the part. After another prolonged period without communication from Parks, I had to reach out to Palliser again to get the FedEx delivery report to prove that the part was received by Parks before they would even acknowledge receipt of the part. The part was shipped on no charge basis to Parks furniture as per your standard warranty terms. I was advised I would have to pay Parks for the actual freight and labor for a Parks technician to install the replacement mechanism. Parks initially advised me that the total charge would be $90.54 which I agreed. However they arbitrarily hiked the price up to $153.16 once the part was received. Although I found this as highly unethical and unprofessional I reluctantly agreed just to get my recliner repaired and move on. When I asked why the fee was higher, I was told they were charging a handling fee for the part which they received at no cost from Palliser. Parks then insisted that the service charges be paid in advance either in cash or through Interac E-transfer which I was not comfortable with, and contacted Beverly for assistance. Beverly immediately got in touch with Parks service manager to let them know they shouldn't charge for the part provided to them by Palliser above the shipping freight cost, and tried to reason with Parks to accept advance credit card payment to no avail. She was able to have Parks finally agree to me paying the technician in cash on arrival and before the work commenced. The owner of Parks furniture (Patrick Gabriel) upon learning of this from his service manager, got annoyed and belligerent that I had contacted Beverly. He reneged on the agreement and refused to provide any service whatsoever. He demanded payment for the freight and his handling charge for the part, before Parks would hand over the free replacement part from Palliser, to any technician Beverly or I could arrange. This was when Beverly stepped in and went above and beyond the call of duty to ensure that I would not be held at ransom by Parks. She not only arranged for the part to be shipped directly to me, but also found and contacted a technician on my behalf. She was extremely attentive and she listened to all my concerns with a great deal of patience. She has a caring approach and demonstrates true professionalism. I would especially like to commend Beverly for her professionalism towards and engagement with customers. My positive experience dealing with Beverly is the prime reason that I will continue to use Palliser for my future needs. Beverly has already provided me with a list of other well regarded Authorized Palliser dealers, and I am happy I will not have to go through Parks in the future. Based on my experience with Beverly's customer service, I will definitely refer Palliser to all my friends, family, and business associates.

    Quality is not a Palliser priority. Our Top Grain Leather w/Leather Match Palliser sofa and…read moreloveseat were highly recommended by the dealer salesperson as high quality and durable - we'd never notice the difference between the leather and "bonded" material on the back. The material, both in bonded areas and areas supposed to be leather, peeled, cracked, and shredded in less than 3 years. Interestingly, the extended warranty we'd purchased specifically EXCLUDES peeling and cracking. The dealer says they attempted to intervene with the manufacturer on our behalf. Apparently Palliser finds this appalling lack of quality - less than a 3-year lifespan for (mostly) leather furniture - to be acceptable. We don't.

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    Palliser Furniture
    Palliser Furniture
    Palliser Furniture - Peeling leather at the seams

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    Peeling leather at the seams

    The Fishin' Hole

    The Fishin' Hole

    2.0(1 review)
    0.4 km

    On Feb 24, 2020, I bought an ION X auger for just under $800 - it is a significant purchase. The…read morestore registered the auger for a 3-year warranty. I first used this auger on Mar 2, 2020. I drilled 7 holes on that day with no issue. I went fishing again the next day, and on my 3rd hole, the auger stopped working after drilling only 12" down. The light came on, but the auger blade would not turn in either direction. On the ice, I called ION Support, who gave me two options to try and get the auger working, but neither one worked. I explained to them I had just bought the auger at The Fishin' Hole for this fishing trip, and they told me to go back to the store and either return it for another ION X or upgrade to a ION G2. I fully expected the store to offer one of these two options. On Mar 6, I brought the auger, battery and charger back to the store. I explained what happened, and asked for a replacement, or money back so I could order a G2, since I wasn't sure if this was an issue with the ION X or just the unit I had. There, Todd Braga, in front of a number of customers, told me he was willing to do nothing, since the unit was "used". I repeated his message, in a slightly louder tone, and he held fast. We argued for 20-30 minutes, before one of the staff offered to swap out the power head with the floor model. At that, Todd, complained that he'd have to amend the ION warranty for the new head, and ordered his staff to do nothing until he returned with the Warranty paperwork. Despite that, the staff member swapped out the head for me and took away the non-working one. Todd returned, berated his staff for doing that, but proceeded to change the warranty information, collecting the new serial number of the powerhead. He then left the cash register area. The two staff that helped me with the final paperwork apologized profusely for Todd's behavior. A couple of customers came up to me, saying they had been looking at these augers, but would deal with a different store. I told them I thought that would probably be a good idea. Todd came back to the front of the store, and told me he didn't want to see that auger again, and if I had more issues with it, to take to a service centre for repair. I told him that a failure this early into the ownership, should be addressed by the store, as per the direction given by ION Support. Todd felt ION Support was incorrect in their direction - he felt the store's responsibility ends once the customer leaves the store with the product. As of now, I have a new powerhead that I confirmed to drive the auger blade before I left the store, with a 3 year warranty, DESPITE TODD, rather than BECAUSE OF TODD. The staff I dealt with that day were excellent; Todd's reaction was poor. Reviews at the Regent store show multiple complaints about poor customer service from this same manager, which is where I obtained your contact information. Please address this ongoing issue...the guy's a complete jerk - he's driving away repeat customers. I came in with a reasonable customer request, and was met with an unreasonable response.

    From the owner: Experience The…read moreFishin' Hole has been serving anglers in Western Canada since 1975 and operates 5 retail locations in Alberta, Saskatchewan and Manitoba - Canada. Our head office and distribution centre for wholesale, mail order & website sales is located at 11829 - 154 Street in Edmonton. We are proud to offer expertise and competitive fishing products in the International Market. Focus The Fishin' Hole specializes exclusively in marketing sportfishing tackle and related equipment and supplies. This narrow focus allows us to follow all the latest trends, techniques and product innovations. We can, therefore, offer accurate and current information, as well as suggestions on appropriate products and techniques for any fishing situation. Corporate Philosophy The Fishin' Hole is committed to providing the best possible service to our customers and is proud of the reputation we have gained over the past 25 years. The management and staff share a strong commitment to community involvement and are extremely active in educating and promoting participation in the sport of fishing. We feel it is a part of our responsibility to our customers and the industry to not only teach people to fish but to encourage practices that will protect the long term health of our fisheries. Service Staff at The Fishin' Hole are enthusiastic anglers themselves and have a great deal of input into the product selection and services offered by the company.

    Ashley HomeStore

    Ashley HomeStore

    1.2(26 reviews)
    1.0 km
    $$$

    The salesman who followed us around the store and would not leave us alone completely ruined our…read moreexperience in Ashley Homestore. We told him all we came to look at was rugs and he kept pushing this bed on us, after I told him we weren't interested he just kept pushing this tempur pedicure bed. Then when we went to pay, he told us the rugs we bought were $7000, because he added the beds to the bill, apparently he was under the impression we had said we were interested in the beds. I very clearly had said we didn't want these beds. Way too pushy and the furniture there is way over priced and cheaply made. I would never return to this store.

    We purchased a $3000+ table from Ashley furniture November 14, with delivery set for November…read more29/25. The table was delivered without any hardware. The delivery guys called the warehouse and store and told us the hardware to put the table together could not be located and would need to be ordered. We heard nothing further from anyone at Ashley. We subsequently contacted the store and customer service multiple times to ultimately be told the parts were estimated to arrive January 13/26. We requested to return it so we could purchase a useable table before Christmas and were told we'd been sold a floor model "as is" and couldn't return it. We weren't informed of that at the time of purchase, nor is it stated anywhere on our invoice. We also certainly did not purchase a disassembled table. Customer service was non-existent, everyone said they couldn't help and it wasn't their problem. We were left $3000 out of pocket with an unusable table and a completely ruined Christmas in a new house we bought so we could finally have space to host Christmas dinner. I've never experienced worse or more heartless customer service in my life. Ashley furniture is an atrocious company

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    Ashley HomeStore
    Ashley HomeStore

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    Costco Wholesale - wholesale_stores - Updated May 2026

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