I am most grateful and thankful for the employees at the Folsom Costco Hearing Aid Center. They are knowledgeable, professional, caring, and definitely dedicated.
Chronic childhood ear infections and a benign left ear tumor left me pretty much without hearing. My surgical otolaryngologist back then had said there was little chance of restoring hearing in the ear. Fast forward to current times. My PCP recommended
I go to a Costco Hearing Aid Center for a hearing aid evaluation. I admit I was a bit skeptical because I had preconceived thoughts about purchasing hearing aids at Costco. Was not on my radar. She said many of her patients purchase hearing aids at Costco and are very satisfied with the quality, price point, and after purchase support.
With nothing to lose and everything to gain, I made that appointment.
My Costco technician, Judy, was wonderful. She explained that a complementary hearing test was the first step in the process. During the hearing evaluation, she explained all aspects of the testing. Following completion, she said she felt hearing aid devices would definitely enhance hearing in my left ear as well as right ear. I was doubtful. When she fitted the devices in my ears, I could hear! That was quite the moment. She even had me leave the office and walk around the store. All I can say... what a miracle!
Needless to say, I left with a brand new pair of Rexton hearing aids and to date, I am still in awe every morning when I put them in my ears! These are not your parents' hearing aids! There are no changing batteries but rather charging them nightly. So easy.
Costco technicians receive no monetary incentive for selling the hearing aids. I feel that is the main message I want to emphasize. Their only goal is to get the client fitted with the best pair of hearing aids possible based upon the client's hearing test. Without any hesitation, I recommend this hearing aid location for your hearing aid needs and follow-up support. I am going on 3 years with my devices and loving every day. The Rexton app is a game changer, too!
Sincere thanks to all the hard-working Costco Hearing Aid Center employees for everything they have collectively done for me in my pursuit of better hearing. Shannon, manager/lead technician, runs a smooth and efficient operation. Technician Michael patiently has helped me since Judy's retirement. Rusty and Sue, always behind the counter, assisting with day-to-day customer support! You are all my heroes!
Can you hear me now? Yes, I can...loud and clear! Woohoo! read more