Until today was a very happy regular customer.
I and my family visited Cost Coffee at Prestwich Tesco Store.My order came with a dirty stained spoon,i politely requested a new spoon.
Astounded new spoon was thrown into my tray and the dirty spoon was thrown across me to the side of my tray towards a wall.We went to enjoy a coffee hot chocholate and bacon butties but was not a good relaxed experience.On the way out i went towards who i thought was the manager and reported the issue to him,he did explain the person who did this is the assistant manager.Shocking to see a assistant manager to do this,needs more training or not to be in this position until she can have good satisfactory customer skills. Not happy at all ! read more