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Costa

4.0 (2 reviews)
ModerateCoffee & Tea

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14 years ago

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Starbucks

Starbucks

(3 reviews)

A nice shop! The most beautiful design, (I LOVED the graffiti) The Food was nice (The Strawberry…read moreAçai refresher was very nice and the cookies and cream Frappuccino) and the Service was okay. Sadly, one time, there was a Barista who was quite rude.. they were quite rude about my taste in drinks. Other than that, it's a great place :)

This branch of Starbucks is the main branch serving Bradford city centre, situated around a 5…read moreminute walk from the main shopping complex, The Broadway Bradford which actually is only a year old, newer than this branch of Starbucks. The location is nice being next to Nando's and Wetherspoons in Centenary Square, albeit the location would have been far better in Bradford's new Broadway Mall. I originally thought this branch was heading for a one star review, as everything seemed to have started wrong like Martin Demichiles' career did when he signed for Manchester City. I ordered my drinks, the waitress seemed awkward and didnt seem to understand what I wanted with my drink, sadly there is no way of ordering on your phone at this branch, something that is slowly being rolled out in cities such as London, Birmingham and Manchester. I ordered a Gingerbread Latte with Gingerbread Cream, the woman confirmed to me it would contain the Gingerbread Cream, only to get my drink and hear they had run out. Very frustrating. My friend also complained that her coffee looked rather weird and not like what it normally looks or tastes liks. My friend also had a problem with his Almond Biscotti, which he found to taste hard, a woman came over who I presume to be the manager shared a joke about it. He also ordered a Full Breakfast Sandwich, which was quite expensive at £3.85. It was basically thrown in and out on the oven, so I doubt it was fully cooked and warm. He didn't seem to enjoy it and did complain it was of a worse quality than other branches such as Rochdale. Then everything turned around (When I turned around), the barista had actually made me another drink, without me even asking after she found the Gingerbread Cream, she also let me keep the old one, which I was partway through eating. This was an amazing gesture. The branch is quite nice inside with some cool decor, although it can be quite squashed when queing around the counter and with the very small selection of merch being around a table, hence almost impossible to grab. To conclude in one of the many reviews I have written on a bus, this is a decent store and it is a nice brand for Bradford to have, the manager seems to be friendly and identify the problem and put it right, which is why I feel this branch deserves a solid three star rating.

Costa - coffee - Updated May 2026

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