This place is refusing to refund money from a credit card that was stolen from me I never…read moreauthorized payment for services! I DO NOT RECOMMEND!!!

I was fortunate enough to find out about this incredible salon from a friend in my graduating class…read more(none other than Stylist Katie herself), and I can fully attest that a 35 min drive from Cleveland was so worth it for the best hair care experience I've ever had! I'm not just being dramatic here... in every single way, from the informational discussion before I arrived, to the way Sarah at the front desk made me feel so comfortable on the phone with the process, to being in person and given the royal treatment. They began with a tour of this cute spot and I couldn't have loved it more. The decor and aesthetic was stunning, stylish, and modern. When trusting someone with your hair, it feels even better in a soothing space. Katie herself was so thorough as I had questions about the differences between full color, highlights, balayage, and gloss. I can't thank her enough for being patient and descriptive in her explanations so I could make the correct hair care choice for myself. She is fully your advocate and alongside you in the journey versus feeling rushed to make a decision or unclear about what service you're receiving or what it takes to maintain it. I have been places where it seemed the most important thing was increasing the price and while this is an upscale salon, the cost ties directly to the luxury of well educated stylists and clean natural ingredients for your hair. They even provide snacks and drinks. What could be better? Every single person I encountered was kind, cheerful and welcoming. I believe it was Nicole (esthetician) who delivered my water and had such a bubbly energy and charismatic aura. Chelsea was wonderful as she helped wash/rinse my hair and put in the stop - all while she explained that it would return my ph balance back to normal which I deeply appreciated the science behind. Nerd alert. But seriously, the more you know what is happening with your hair, the more you want to take better care of it. Back to the service itself: Katie was able to aid me in the selection of a gloss and cut (which was much needed because I had some serious split ends) and the formula creation her and team made was the perfect match for what I envisioned. You know those moments where you have "hair goals" photos in mind? Without even showing her a pic, she came to the table with some options and then nailed it completely. As a redhead it has been challenging for me to find a place I feel confident won't destroy my natural color (yikes, someone made it almost purple once which took a WHILE to grow out) and Katie one hundred percent understood my concerns. I felt heard the entire time and it was an added bonus that we got to catch up on life after several years! I am beyond thrilled I took a chance on a new place that I will definitely be calling my home in the future. Thanks to Jessica and everyone at the salon for making my Valentine's Day absolutely delightful!

I actually stopped a manager at a coffee shop to find out where she got her haircut. It really…read morelooked that good. It was perfectly layered. She told me she always goes to VCS. She said she had always had thick hair and now she can manage it. I have already had a stylist reach out to me to schedule an appointment. Good service!

Called the salon to schedule a hair color. The girl at the front desk recommended a particular…read morestylist indicating that she was very good. I accepted her recommendation to make an appointment with Madison. My hair was in very good condition. However, Madison, the colorist was clearly inexperienced and my hair turned out terrible. It looked like something for Halloween... grey, white and charcoal colors. After two more visits (1 to condition and the next to re-color) my hair was still not anywhere close to the pictures that I had shared and remained damaged. I was devastated. I needed to share so that a buyer can beware since the salon comes with high reviews. Unfortunately, I cannot recommend VCS and, while I hesitate to write negative reviews, I would not want this to happen to someone else. If you do go there, select a different person, for sure.

From beginning to end...these ladies made me feel welcome and ginger did my hair and nailed it!!!…read moreWill definitely be back

Loren is the best hairstylist I have ever been to! She matched the picture exactly. I love my hair!read more

A nice clean facility with friendly staff and affordably priced services. My appointment was late…read moremorning and it seemed that most of the customers were retired, like me. But it also looked like they serve the younger crowd too, there was a variety of hair tinsel and other Kaitlyn was refreshing and actually listened to what I wanted in a haircut. She is young but very talented. Don't tell her, but I think she is worth more than what she charges. I love my haircut. Plus this salon is located right behind my favorite restaurant, Courtyard Cafe.

I've been going to Legacy for close to 15 years and have been through several hairstyles and slight…read morecolor changes. I'm never disappointed with Joy and how she manages to care for me and my hair.

Love my pedicures & polish changes.....this salon is amazing. From when you walk in until you…read moreleave, from the owner down to all the staff - they are pleasant kind & sweet! Very refreshing. I love my visits here! Thank you VB! Sandra Porter

I went to see Camryn yesterday after getting a horrible hair cut from another salon (from the owner…read moreof that salon who had been cutting hair for 42 years!). Cam listened to my concerns and cut my hair beautifully! I absolutely love it and will be going to see her for all future cuts.

Jess the stylist and nail tech is hands down amazing. I've been going to Nina michelle for years…read moreand I recommend them any chance I get to family and friends. Quality is always extremely high. No corners are cut. It always leaves me feeling like money well spent.

After waiting 2weeks for the CONFIRMED appointment, I arrived 5 minutes early. The receptionist…read morethen advised me that JF (stylist with whom I had the appt) was too busy to cut my hair so they assigned me to someone else. I asked why they didn't call and tell me that before I drove there. No response. No apologY, nothing. VERY unprofessional. Avoid this salon. I had been a regular customer for over a year. Diann

Use to have healthy hair, after coming here I've had the worst breakage I've ever had. I…read morespecifically told the girl doing my hair, Amber, that I did not want to overdo it with the bleach but she insisted that my hair would be fine. Do NOT go here if you want to keep your hair.

I found Amber on Instagram and I decided to reach out to her. Ever since I went to her the first…read moretime, my hair has been thanking me every day! She is a hair genius and her salon is so relaxed and nice.

I've been going to Stephanie for years. I always leave happy and hair looking better than it did…read morewhen I arrived. Salon atmosphere is great as well.

Beauty & Grace Salon is the very best Salon around! About 10 plus years ago, my family and I…read moreswitched to Stephanie and her amazing crew. I was sick of Salons not listening to me and wasn't happy with the end results. We have been so happy with Stephanie and everyone at Beauty & Grace! They are kind, caring and listen to what you need. You are not treated like just a client or a number. Stephanie is amazing and Tammy is the best nail tech around! Creative and great quality. I can't imagine going anywhere else for my hair and nails or for my family!