I got a haircut & a pink streak in my Hair and it looks great! The color has not completely faded yet and it still looks cute. Everyone there is super nice and helpful & professional! I am definitely Coming back again! Affordable and great hairstyles read more

Cost Cutters - Hair Salons Near Me - GRAFTON, Wisconsin

I observed an inaccuracy in the business hours posted on Yelp for the Grafton Cost Cutters. According to the information available on Yelp, the salon is listed as closing at 8:00 PM. However, upon my arrival at 6:45 PM on 1/30/24, I noticed the sign on the door said that they closed at 7 PM. I mentioned this discrepancy to the woman working to prevent future misunderstandings for potential clients. Secondly, upon entering the salon at 6:45 PM, I expected to be accommodated for a service. However, I was not offered any assistance, and it seemed as though the staff was unwilling to provide service despite the posted closing time. I understand the importance of adhering to business hours, but when a client arrives well within the posted operating hours, it is reasonable to expect to be served. It was a simple haircut which normally takes 10 minutes. read more

The absolute best haircut I've ever had!!! Tyler is an amazing person. Our conversation was a delight... I'm planning of him be my stylist for all of my hair needs. A SHOUT OUT to Tyler read more

Ashleigh was great. I needed an emergency perm and she did a great job. Apparently, perms are not as popular as they used to be. Appreciated the friendliness and care from staff read more

This is my second review for this service and location and I am just as pleased with my visit as the last one. Robert is delightful and talented. He listens to you as a client and my hair has never looked better. Thank you for such great service and conversation! read more

LOCATION: GRAFTON COST CUTTERS NEAR MCDONALD'S AT THE MALL. Had an appointment for 10:30am for cut and perm. Arrived 15 minutes early and was greeted by the manager Deb, who looked at my appointment and then had a big frown on her face. She seemed puzzled and was talking to herself about..." why did someone else put a cut in this time frame?" Since I could hear this, I asked if there was a problem to which she responded "no, no this will be ok." But she still seemed confused and frustrated, which made me feel uncomfortable. I was seated, then Deb said there were no recent notes about the type of perm. I told her I've been coming there for a few years, twice a year so there should be notes about the type of perm. She finally found some old notes and we went from there. I had already mentioned that I would need a wash (which is standard with a perm.) When she felt my hair she made a strange, disgusted -looking face and said "oh, no what's in your hair?" I told her there was hairspray in my hair and that's why I said I would need a wash. She then said she thought there was too much color and wasn't sure how this would work. I told her this is the 1st time anyone has ever said that to me. I have had perms for over 20 years with colored hair. At this point I was no longer confident about the service and expressed this to her. I then left feeling very disappointed and insulted with this unprofessional experience!! read more

Grafton Cost Cutters. Stylist Lori was awesome! Very attentive and professional. I felt very relaxed and confident that she knew exactly what hair style I wanted and that she could deliver. Very happy with the whole experience. Perm turned our great. I Highly recommend Lori! read more

Since only being able to book appointments online because the "stylists" are too lazy to answer the phones, it double books appointments. Yes, it is their fault. I waited to log in for an hour on saturday morning, got an 11 am appointment, just to get told that I need to reschedule for next week. Nope. Not only did they raise the price, but still kept the unkempt, and useless stylists. So no improvements, yet more inability to do their jobs. After 30 years of being a customer, I will never, ever go back. I truly pray this location fails, and closes its doors forever! Great clips, here I come. I got a check in for 90 minutes, and its sooner than what I would have at cost cutters. Good riddance! read more

I have been getting my hair colored here with Candice for several months and was very happy with the way she colored and highlighted my hair. My only complaint was that she is a very negative person and complained about her co-workers and her life. I could have continued putting up with her unprofessional nonsense until I found out she was talking smack about me!! My best friend of 30 plus years referred me to Candice and Candice told my friend that I am picky about my hair and she was going to pawn me off on someone else - what? I never complained or went back for a fix and was a regular customer (every 2-3 weeks). Well, now Candice - you have lost 2 loyal customers because Jill won't be coming back to see you either!! I am sure that everyone else here is professional, but I am not sure if I can return after this experience. read more

Best place. I just got a fancy salon haircut, color stripping and deep conditioning treatment for such a great price. Candice is fantastic! Highly reccomend this place for anyone on a budget or for anyone who just wants a great time sitting in the chair. read more

Sara did a wonderful job on the mop of hair I had. I looked like a celebrity when she was done. Way to go Sara!!!

This is a great place to get a haircut. I have gotten haircuts here ever since we moved to Grafton 7 years ago. I also take my autistic daughter here to get her haircut. We have only had one bad experience with a stylist cutting her hair, but all the rest of them have been very patient with my daughter even when she was going through a rough time with haircuts. Most of the stylists (except the one) were very patient as helped my daughter get through that rough time. Now my daughter does very well and I would like to think that they stylists there played a big part in that. They even told me that if we needed to schedule a half hour appointment to get her haircut (in case she wasn't doing well with the haircut), they would be willing to do that. One suggestion I would tell people if they have a child who has difficulty with haircuts is to go in the morning right when they open because it is quieter. Great job Cost Cutters! read more

This is a great salon. We have gone to the same stylists for 15 years and they are always current in the latest styles. The salon is clean, they always run on time and bend over backwards to make sure you are happy and comfortable. They are like part of the family. We started bringing our kids there when they were little and they come back even now when they are out of the house! Our parents go there and our friends go, too. I can't say enough about this salon. It is the best! read more

My stylist knows how I like my hair cut to make it look healthy and fuller, our conversations are fun too :)

Of all the Cost Cutters that I've been to, and that has been a lot, this one makes me the happiest. The staff knows how to cut hair and they are very friendly too. read more