The staff are nice and helpful without being intimidating or pretentious…read more As with all Moores selection is good.

Beginning my experience at Moore's, everything appeared promising, the store had strong appeal and…read morethe initial customer service was great. Unfortunately, once their newly implemented systems came into play, the entire process took a severe downturn. The wedding party group setup, intended to ensure consistency and a stress‑free experience, instead became a source of repeated errors and wasted time. Moore's ultimately: Sold me an incorrect shirt colour, despite clear instructions and despite it being altered. Failed to include the vest in my group set during both the fitting and the purchase. Ignored multiple call‑back requests, leaving me to chase updates myself. Asked me to retrieve another groomsman's shirt to prove they had sold different items - after repeatedly insisting they should review order history to ensure the same SKU can be obtained for my size. Failure to disclose available credits on my account until I inquired why they were not being applied. These issues resulted in over six round trips to the store, hours spent trying to fix problems that were entirely theirs, and a subpar suit fit due to alterations made without proper vest considerations. What was supposed to cost around $700 escalated to nearly $1,000, not including fuel or time lost. To "remedy" the situation, I was offered a $50 credit, which doesn't even account for the shirt alteration charges that were never applied to the corrected shirt. In the end, the compensation amounted to roughly 3%, about $30, of the total cost, which doesn't come close to reflecting the inconvenience, the stress, or the repeated failures throughout this process.

This place is so great everyone was so excited to have a Sephora in Thunder Bay and it's amazing.read more

Flowers were simply gorgeous and the price was very reasonable. Customer service was top notch!!…read moreI would use them again without hesitation.

Grower Direct stepped up and replaced an arrangement of flowers that wasn't up to snuff for…read moreValentine's day and delivered a beautiful replacement to my wife. Really appreciate their service and going above and beyond. I will be back!

I recently visited this store for the first time. The two ladies who were there were extremely…read morehelpful, giving me ideas, etc. They gave my daughter a balloon for herself and one for her brother who was in school (finding their favourite colours), tying them onto a weight and even carrying them out to my vehicle for us! When I called back later to ask a question about the product I had bought, they went to the bother of calling their supplier to find the most accurate answer for me. Extremely personable and helpful! I give this store two thumbs up!

ABOUT TIME!!!!…read more regina needs a store like this! these guys are so nice and have all the brands! i cop'd a diesel ensemble from fly jeans and i can tell you service was a 10/10 and the guy who helped me knew so much maybe i might be able to get a date for tonight? the place is called fly jeans co. and its beside bench in Cornwall center 2nd level check these guys out!

I didn't do anything here, just my friend went here. He just said to rate it 5 stars so you know 5…read morestars means good. That's all you need to know. Thanks for reading this review, I hope this helps with future decisions. Have a great day!

Great service. Friendly workers. Fair prices. Able to get on without long wait times.read more

Wonderful friendly staff. Have only used their haircutting service. Stefauna is a good hairstylist…read more She just has to remember to brush the hair trimmings off the person's face after she finishes cutting. I have notice many hairstylists seem to forget these little things these days. must be a sign of the times.

I keep going back for the perfect arrangements and customer service. They have a great selection.read more