I remember a few years ago, I had an ear infection :( and I came here to get my medication. I gave…read morethe pharmacist my prescription and you know how they responded? They laughed (in a rude way) Go fuck yourself (my immature response). Ever since then, I never once stepped in again. Not getting any business from me, that's for sure!

Usually this place is decent but I've recently had such bad experiences here. They are slow, some…read moreof them don't know what they're doing and the owner is so rude. When I had an issue with my medication she refused to do anything until I had to call the manufacturer myself. Not impressed. I rather pay the extra dollars and go to Shoppers.

Conveniently located beside a Walk In Medical clinic, I have used this pharmacy a few times over…read morethe years. Pharmacists are very good, seem to have a personal touch. A few chairs for waiting which is thoughtful. Medication prices are reasonable. The rest of the store is somewhat over priced and has too many Knick knacks and bricabrack on display. A Canada Post Office inside as well. One major complaint is that for years they have the music WAY too loud in there. And it's a speaker system with too much bass. This is not a dance club ffs. Lots of parking and a Tim Hortons make it a convenient plaza even though the Beer Store closed years ago sadly and remains empty.

Currently the staff are either not wearing masks at all or they wear them over their chin or under…read moretheir nose. They are simply not careful about walking into customers as well. The staff do not socially distance AND they don't wear a mask properly or at all. Staff without proper mask then spoke to a customer with her mask under her nose within 2.5 of the person. This pharmacy is not safe and is not careful. Staff decided not to wear a mask at all on Oc 30, 2020 because they had their face made up for Halloween. Don't go if you care about current recommendations of Canadian, Ontario and Toronto Medical Officers of health. We expect more from a pharmacy but then maybe they benefit if we get sick. Too bad. I have been a regular customer but they are not careful at all so it's not a good deal if prices are lower. Post office has proper spacing for the most part.

Website indicates flu shot available, a link allows you to pre-register with health info... seems…read morevery efficient. Unfortunately it fell apart from there - arrived with my family and confirmation code for flu registration form and told to show up at 9:00am for a separate registration. Waste of time. Had a similar experience recently with their poor COVID testing communication and enrolment. The store is close to home - but it's now off the shopping list. Will support community pharmacies on Bloor W or Jane.

She told me if someone tell you to use the machine use it. If I want to pay in the cashier I will…read moredo so. I have the right to choose if I want to use the machine or not. I can't believe the mistreatment. I have to update my review because their attitude have been worse than bad after my last review . They have entitled employees, who think that customers should be nice to them instead of the other way around. If I wanted to buy a product silently I should, I will not go out of my way to please your cashiers/supervisor and if I have a question about something I didn't understand, I am going to ask and you should be able to give me an answer without the extra attitude or treatment. I am the one who is buying your product, not the other way around, So you shouldn't yell "Your welcome" like the employee named Jennifer did in my back. That dollar or two discount you give me for the optimum card is not worth your attitudes.

Smaller than usual Shoppers stores but in a more convenient location, it is not as busy as compared…read moreto the one in Royal York/Bloor Street W. Located in a small plaza -Humbertown Shopping Centre. It is close to Loblaws, Scotiabank, Hallmark, etc. which is very convenient if you are going there anyway. Free parking as well.

I was without pain medication for four days due to confusion about procedure. I'm in my 87th year…read moreand it isn't easy to get to the store. Surely someone could have phoned me to tell me that my medication was ready. I would gladly have paid for delivery. I have friends at Tapestry and they tell me that the Shoppers pharmacy bends over backwards to insure that their customers are well served and that what I experienced would never happen at their location. Regards, Gloria G.