They are kind, efficient, will keep your dog for the day if you are working, and the best price in…read moretown. I think if you're looking for a super bougie haircut, you may want to go to a different place, but if you just need a decent cut to keep your dog neat? This is the place.

Love this daycare. My dog can't wait to get there & play with his friends. They have separate areas…read morefor adult, spay/neuteres, juvenile & young pups & an area for tiny & older dogs. They also offer grooming & do a fabulous job, best cut my golden retriever has ever had. They care about their clients & it shows.

They are awesome! Very Kind, caring, and the animals love them. As soon as I get close to their…read moreshop my dog starts to get all excited. It's like when little children are going to see their Grandma! My Maxi always looks "extremely handsome" when he leaves there and struts around all proud. Thank you to All the Staff at Ruff and Stuff Dog Grooming!

One of my dogs is a nightmare at the groomer. Luckily for me Colleen can handle him. Both dogs look…read moregreat when done.

Disgusting treatment of our dogs. She put them in harms way and left them for 9 hours with a 2…read moreminute pee break. She snuck a man into our home overnight when she signed a contract stating no one was to be in the home but her. We had to call a locksmith and lock her out and get some friends to remove her from our home while we were away. It was the worst experience we've ever had with anybody watching our pets do not use this woman ever she is horrible!

Nansey is amazing! Our pups just adore her and we trust her 100%. Sadly a couple bogus reviews on…read morehere from a person with an axe to grind from years past. Nansey has been nothing but amazing to us. Sad to see someone trying to hurt her business

I have always drove from Portalberni to bring my cat or dog to this groomer because I know they…read morewill be treated well and are Safe. It is always a wonderful visit. My Dog looks awsome. And the drive is well worth my piece of mind. I would not want to go anywhere else. I am so grateful of their professional service, and care of my animals. A true committed customer Joan Race PortAlberni BC

Now known as Nanaimo Pet Services....same great service,and people Love it!read more

Dr. Brown was very upfront and to the point which was very much appreciated, she could have had me…read morespend a fortune for surgery that would have been very invasive and negative for my aging dog, instead she explained the situation allowing me to make a very educational decision. She was really good with my dog, who is often timid and can be reactive when approached suddenly. One of the assistants up front was awesome, the person on the phone was not very friendly though. All in all I was pretty happy and would recommend Dr. Brown. Sherry S.

We have been going here for a couple of years now with 2 cats and a dog. We've found Dr.Brown to be…read moreknowledgeable and empathetic, as well as appropriately firm about dietary restrictions for weight and allergy issues. We can usually get in quite quickly when there's an issue and prices are reasonable. Can't ask for more.

Did a great job for my daughters shitzu poodle doggies…read more Very talented groomer with that special touch for the little guys. Love the colours and the gems.

Robin is super nice & friendly - does an amazing job with our nervous Maltese/Shih tzu and she…read morefeels so and cuddly after ward we just want to hug her (Cuddles) all day long. We have in the past gotten a tiger pattern put on her for Halloween and she looked great - all the kids loved her.

Customer service is non-existent. You get the feeling they wish you hadn't interrupted their…read morecomputer time by walking into the store. It's a shame, as the previous owner was so friendly, attentive and knowledgeable. When it comes to supporting a small local business, higher prices can be overlooked if the service is great. With all the choices for pet supply stores in Nanaimo, there's no reason to shop here.

Love this store and staff. If they don't carry a pet food you need they try very hard to get it for…read moreyou. Nice to support a small local store.

many furbabies over the years have taught me to know what a good / great vet hospital is…read more this is one of the best -- my dog is greeted by name and pampered by everyone here thank you chase river vet hospital from us

I would recommend Chase River for all your pets needs. My cat Leo has been several times and they…read morehave all been so good to him. Especially Dr. Cantafio. She was so gentle with him during our last visit. Even checked up on him after the appointment to be sure he was doing ok. Front staff are also very friendly.