I always find them to be very helpful, courteous and honest! I bought windshield wipers, one broke…read moreafter the wiper engaged when my frost cover was on and when I went to replace it, I was told it was covered under warranty! So nice to get a break now and then!

The staff at O'Reilly went above and beyond to help us out of a tough situation . After some car…read moretrouble left us stranded, Thris ordered us a new alternator and expedited everything so we could get back on the road! They each were knowledgeable and friendly ! We highly recommend O'Reilly!

Rain or shine, snow, ice or heat, these folks are always courteous, professional and helpful…read more They're my favorite go to local car parts place.

From the owner: Carquest Auto Parts - CQ North First Street at 1130 N 1st St in Hamilton is one of the nation's…read moreleading auto parts retailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Hamilton, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

My elderly neighbor went there to get her car battery check. They said needed new one. She said ok…read more BUT they would not replace it for her. She had to do it. Liability reasons??? She can't do it. Had to tilt my head when I heard her tell me this over the phone in her shaky, confused voice. I told her to bring it home and I would switch it out for her. Then she will have to take the old battery back for the core charge refund. I hope the employees at Napa go out to her car and get her old battery for her. I will not shop there ever again. What ever happened to customer service????

Good experience. Professional & knowledgeable staff. Appears to have a good & diverse inventory of…read morer.v./camping products too.

We had the electric awning on our trailer unroll while on the freeway, and it tore from the…read moretrailer, along with the hardware. Fortunately, no vehicle accident resulted. Our insurance company agreed to pay for the replacement, minus the deductible. The dealership in Missoula was months out, so we checked with Eric at Highway 93 RV. He was able to get an original equipment replacement in within a week or two, and installed it promptly. He cut the original price because some repairs that were anticipated weren't needed. That was last year, and the awning works and looks great. He's been in the RV business for years and knows what he's doing. Also, if a job isn't suitable for his company, or he's booked up, he'll tell you that. They also have the biggest selection of RV parts and accessories in the Bitterroot.

Customer service is non existent. Rude and not helpful always ready to blame everything on being…read moreshort staffed . No excuse for a bad attitude. Still waiting on info about a part I wanted to order THREE MONTHS AGO! It's ok I researched it myself and bought on Amazon.

I took my ATV in for service yesterday. The service tech, Mike (with a beard) was terrific. I could…read morenot ask for better customer service. Thank you Mike!

I went to this Napa Auto Parts in Hamilton to buy some items for my 2020 GMC AT4. I was the only…read morecustomer in the store when I entered. I picked out what I needed and went to pay for it. I went to counter and waited and waited for someone to ring up my parts. There were two people working there and they totally ignored me. Not even a "we will be right with you". No nothing!!! After waiting 5 minutes I left. I went next door to O'Reilly's and was in and out in about 6 minutes with what I wanted. Friendly staff and very helpful at O'Reilly's. The person behind the counter even asked if I was a veteran and then gave me a discount on my purchase. Napa Auto Parts will never me in their store ever again!!

Riley was super helpful and helped us get our cars ready for winter, they had most things in stock…read moreand we received the gold star treatment. He even came out to check the voltage on our car battery and gave us lots of tips and advice. Prices are a little high which is why I gave it 4 stars but we had a great experience.

Pretty good place. They use a lot of recycled parts which have worked fine for us. They…read moremis-diagnosed a few thing on our older Dodge truck... but for the most part, we like them.

I purchased a used engine from these guys that was advertised as a "Ford Motorcraft rebuilt" with…read morevery low miles on it. Upon receiving it, it was painfully obvious it was NOT an OEM Ford unit, but was instead a cheap parts store reman engine. I immediately contacted them and made them aware of this fact. I was told then that they would stand behind it regardless, no problem, don't worry, etc.... We did not have any extra time on my side, so we decided to go ahead and install it in our customer's vehicle based on the assurance that they would stand behind it. Fast forward about 7-8 months and of course the engine failed. We contacted them immediately and reminded them of their so-called guarantee. They still indicated they would take care of it. To date, I have made no less than 8 phone calls to Pat, the manager, and emailed him a number of times. Always the same story (they are trying to get the engine warrantied through the rebuilder, haven't heard, will call, etc...). We have been blown off and I am sure they have zero intent of making good on their promise, so I am out $2500 (I even covered the labor for my customer to install a GOOD reman, which cost me an ADDITIONAL $2060!). I give fair warning to anyone buying anything from these guys-DO NOT TRUST THEM. They will screw you over and laugh all the way to the bank.

Thank you John M. for starting my morning off right! I really appreciated your knowledge and…read morefriendly customer service! Thank you for assisting me with putting my wiper blades on my car. I appreciate you! Would definitely recommend this Napa location!

Definitely agree with the other Napa reviews. Jeff was…read morevery helpful in installing my battery and engine air filter. This is a friendly store and I will definitely return. The 'friendly response' and 'immediate care' to my problem was much better than what the dealership had offered. I also saved $35.00, thanks to Jeff and Napa.'