I called to check if they take our insurance spoke to Amber. She did not seem very interested in helping me or answering my question. Apparently, if you have an HMO you have to be self-pay because they do not take any HMO they would be considered out of network. Which I found confusing since my friend that have Kaiser go to this location and only pays her co-pay, but Hamden stated that that's not possible because she would have to be self-pay. I checked the website it actually just show some HMO's are in network. My current HMO was in the list of a network. I did the form online receive a callback from Kathy. She left a message when I called back unfortunately I got Amber again who stated that the website is not updated and they do not take any HMO in network. Everything is self-pay if it's out of network, which I find very odd but oh well I was looking forward to scheduling at this location because I've heard great things from other parents. read more

Save your sanity!! This place is a hot mess!! From the office staff who sent me an email with another's kids information (which I'm sure is a HIPPA violation), to the therapist being late. It's a waste of time. read more

We've been with Cortica for over a year now, and the experience has been wonderful. My son receives full-time ABA, speech, occupational therapy, and music therapy--all in one place, which makes things so much easier for us. The staff is always friendly and helpful, and everyone knows him by name, which makes it feel very personal and welcoming. I really appreciate the daily reports and the regular meetings with his supervisor, which keep us updated on his progress and goals. Having everything coordinated under one roof has made such a difference for our family. I would highly recommend Cortica to any parent looking for comprehensive and supportive care. read more

Came in early morning only to find out that my son's scheduled appointment had been canceled. This was after confirming the appointment the night before. The receptionist at Cortica said that someone was suppose to contact us that same morning about the cancelation. There was no one else there to help us and no one offered to reschedule our appointment. Incredibly disappointed. read more

My son attended Cortica, 2 years ago for a year and an half. Long story, short it was mess. To be fair, there were 2 ABA individuals that were good. But the rest, was a hot dumpster mess. All they real care about, is to get your child to sign up for multiple classes. read more

We've been going to Cortica off and on throughout this year. I know it's always challenging to get the needed services and parents are run through a gamut of tests, assessments, doctor visits, insurance pushback (!), comorbidities, etc... I'm glad a place like this exists - a one stop shop for many of the needed therapies + high quality of care. As well, because they serve a specific demographic, I feel that they are better equipped to handle the idiosyncratic behaviors typical of certain diagnoses. They have been flexible with my child's schedule and my child runs in the door when we arrive. I just wish they had another location closer to us. read more

We asked them to update our kids' diagnostic paperwork because it was over two years old. We are outbound and new agencies want it. Well they neglected to change the date despite modifying the diagnostic information. Not only that, they put all this very personal ethnographic data on our kids paperwork like specific ethnographic data that we never divulged. And get this, they even put in bold letters to review the kids GLBTQ status, and that they are not gay. This is an autism clinic. My kids are 5 and 9 years old. This is abhorrent. read more

Cortica - My not-gay kids, apparently. - Neurologist Near Me - Torrance, California

Listen to the negative reviews and DO NOT take your children here. Seems like their only incentive is $$$ and not any of the children. Even though they are supposed to be "in network " with my insurance I was still charged $150 (all out of pocket) for a mandatory neurological exam. No other speech facility requires this. They won't provide any speech therapy without first doing this exam. The neurologist, Dr. Rishi Malla was very nonchalant and didn't seem like he was interested. He was pointing out irrelevant things and in a way trying really hard to find something wrong. Anyways, after i paid the $150 they requested another evaluation before i could see a speech therapist. Furthermore, instead of charging me the $40 copay they charged me $60. read more

BEWARE! Insurance scam. Really strange company. Clearly outright liars. They've scheduled me for 3 appointments and then 2 out of the three I showed up and they had no record of the appointment! They even send ENDLESS email reminders to you reminding you that you have an appointment. Then you show up and they're like "huh...thats weird." You show them the email, they confirm, they see you IN FACT have an appointment today. I am pretty sure it's an insurance scam. I always ask for proof that my appointment was not showing up and I think they try and bill insurance anyway...like your word against theirs? Anyway TOTAL SCAM!!!!!! Clearly no desire to help children. It's honestly so disreputable and horrendous. This company is just heartless terrible unprofessional people. Just heartless. Insurance scam, hurting children. read more

Unprofessional garbage pile office. Lost my appointment and wasted my time. Incompetent and lazy. DO NOT GO HERE!!!

Today is bittersweet, as it's the day that my son officially doesn't have to go to Cortica anymore. After a two year journey, he's finally graduated. I can't speak to any other reviews, obviously - but what I can say is this: My son loved the staff at Cortica and it's clear that the staff at Cortica loved my son. He responded to treatment there well, having done ST, OT and ABA. Billing was occasionally a bit challenging, but always resolved. I can't speak highly enough of their ST/OT staff (Allan, Nikki) and their ABA team was out of this world (Talisa, Gaby)...to name only a few. Their methodologies may not work for everyone (what does) but they certainly worked wonders for our family. I cannot recommend them enough. read more

First off let me say my child benefited from attending Cortica! We were able to see progress in his speech which was awesome! However, this is my child's first time in a environment with children and other germs. So of course he's going to get sick. Unfortunately he was I'll many times which lead to him missing classes. I mean what kind of parent would I be if I sent my sick child in and infect all the other children . This week my son was diagnosed with influenza B which is contagious through poop and vomit. Pretty sure he got it here. I emailed and said he'd be out the rest of the week with proof of visit and a note saying he'd be out. I get a call from the Cortica doctor. Saying.... Hey it's Dr. I was calling him in regards to _⁠_⁠_ _⁠_⁠_⁠_⁠_⁠_ _⁠_⁠_⁠_⁠_⁠_ from Portica him I was calling because you know _⁠_⁠_⁠_⁠_⁠_⁠_⁠_ we've had some issues with our speech therapy department being you know kind of booked up really quite quite a ways out um and um I think so what I've been doing is trying to you know talk to the patient that I had recommended speech therapy two and mentioned that would probably be best to find speech therapy in particular at a neighboring you know facility . My son was indirectly kicked out because he's been sick due to the new environment and germs he's exposed to. Clearly they are all about MONEY here not the well being of my child. Don't bring your children here! They do not care. Oh and if your toddler is sick they ask to do a telehealth appointment. So they can still collect money even though your child probably will tune out doing a class on zoom. What 2 year old that's sick wants to do a zoom meeting .... read more

They made our young son wait after forgetting his appointment, and another young boy nearby in a similar situation was crying and crying. Our boy was very upset too. Isn't this supposed to be a place where children who may need help come to find solace? read more

Not a fan of their business model of charge first just to basically do a check in. I preferred it back when they used be owned by a different company, I forget what it's called read more

I wish I would have read the reviews and trusted my initial instinct. I wanted to believe that a place like this existed. I wanted to have my son under one umbrella for his services. But, it was too good to be true. Most people that I encountered were seriously the most obnoxious I have ever experienced. I am giving two stars because the provider for Music literally saved this experience for us. She is extremely passionate and knowledgeable, and definitely is doing exactly what she should be doing, music is her calling...it's just too bad it's with this organization. In the past month my inbox was flooded with messages from their intake team. We were inundated by Pre-Intake, Insurance, ABA, OT, Speech, Music and Neuro. We literally had correspondence from 1-3 people from each discipline and their respective appointment setters. Overwhelming is an understatement. Then scheduling was a nightmare. I asked them initially, please do not waste our time, if you have waitlist please be upfront and give us realistic expectations. Again, not my first rodeo, our expectations were that we'd have to wait. I expressed to them that we would hate to go through all these obstacles only to find that he cannot be seen for months. And sure enough, that's exactly what happened. Initially, I thought keep going, but in reality they do not care about the family or most importantly our child. The name of the game is bill for as much and as often as possible. I voiced concerns via email to their leadership team and no one got back to me. And that is very telling. I wish you all the best of luck and blessings out there. I know how hard it is. There are simply not enough good resources for children on the spectrum. Fortunately, I have an OT and speech therapist in the family. I have never been more grateful for them. I have also found TikTok to have great snippets about providing therapy at home and breaking through! Good luck, all! read more

My review is very similar to Lisa C's. My autistic 4 y/o son has been coming here almost since it opened. We started with a consultation and tried a few tests and services. None of them were pushed on us. We have been gradually replacing a lot of other services with all of the Cortica services. My son currently uses O/T, speech, music and will start ABA here. He is also trying to get comfortable with neurofeedback therapy but doesn't like the electrodes on his head. The convenience of one location and the collaboration between therapists is unbeatable. My son has developed great relationships with everyone here and enjoys being here. All of the employees are friendly and professional. When a problem has emerged such as where to go for an extensive blood draw, the staff came up with the best possible solution. I would highly recommmed Cortica to anyone. read more

We love Cortica. This place has really helped me and our family with our daughter on the spectrum!

Benefits does not respond emails, no case maneger adter 2 months, they tryied to put a 30 hours sessions at HOME ?!?!?! and get the insurance payment. Ridiculous expensive for poor services. Don't recomend read more

This review is for parents that may be in a similar boat of being FT working parents trying to provide for their children (not lose their job) and look for services for a child in need. We are not a family new to the system. My son was part of tri-country services but graduated out due to his age. We currently have a speech therapy provider but were looking for OT provider after receiving feedback that he could benefit from OT services. Someone told me about Cortica so I decided to check it out. Seeking services with this business is no easy feat and if you have a lot of life happening or unexpected then you want to prepare yourself for a lot of back and forth, stop and go. The perception given is they expect you to respond no matter what and be 100% precise. I was glued to my computer (as my husband can attest) waiting for the zoom link for the initial assessment. When I didn't see it 5 mins before the session, I thought it was odd so I reached out over e-mail, text and called because I didn't want to miss my appointment. When I called I was informed by the CSR to check my spam because it said the e-mail had sent and been opened on their end. I couldn't locate and meanwhile the clocking was ticking on my appointment time. When I was able to get the link and login the person said if you are late 6 mins you have to reschedule. Someone called me after and I was respectfully honest and told them I was disappointed. All they said was sorry and if I was interested to pursue to call again to reschedule. After this I looked at the other 1 star negative reviews and then understood, now could see there is credibility. If your a parent that has time and not a lot of life happening I could see this being a good business to work with. I'm currently making time to help other parents anticipate because for parents going through a lot of life happening I think it important to help each other out. Just my two cents. read more

This company keeps on turning out to be a bigger and bigger nightmare. I got an explanation of benefits from my insurance today, and turns out they tried to bill insurance 500 dollars for that first visit with Dr. Shapiro. None of the charges were allowed, and insurance says I don't have to pay anything. It wasn't a real neurological evaluation, because there were no results! Why would we get charged for a consultation that yielded no report or results? Dr. Shapiro said we don't have to do the Care Plan meeting, and instead suggested that we meet again with the bloodwork results so we could talk about supplements. They ordered bloodwork from Miller's Children Hospital and then never called us back. We got nothing from that neurological evaluation. They charge you for the first appointment when it is really nothing but an introduction for the company into their services. This company is using a non-evidenced based protocol for their autistic patients and charging you for initial meetings that should be free. I'm so glad I went with another company and avoided dealing with the mess of this disorganized start-up! Also, beware of fake reviews and fake posters on Facebook groups, google reviews and social media who try to promote Cortica under the guise of real moms and real patients. I have personally chatted with one of them on one of the Autism Facebook groups. read more

my daughter attended cortica for ABA services for 4 months along with speech, OT and music therapy. scheduling was good and everything was smooth sailing for the first month but then they called me about scheduling changes due to therapists scheduling or something of that sort. thats when it all went down hill. My daughter had set start and end time for this new schedule and the first 2 weeks were no problem but then they started complaining about me not arriving 10 minutes before the pick up time to discuss what she did throughout the day , yet every other time and day she never came out 10 minutes before, EVER. so i stared coming 10 minutes before and yet no one person brought her out or even discussed what they are working on for my daughter. There communication with scheduling sucks. there was even days where they did not tell me she was getting out later than usual so i was waiting in the parking lot for 1 hour with my new born baby. Even when they do discuss at the end of her sessions , its the most vague discussions. "she did good today." was the most i got . The parent meetings are a waste of time. its me stating what concerns i have (which are the same every time) and them giving me little to no advice . Its almost as if my insurance pays for babysitting service . then we were recommended to get a genetics test all for a whole lotta nothing. waste of time. read more