We worked with Taylor Presley to buy our first home in 2020, and again to sell and buy in 2025…read more She deeply understands the strategy of the current market, which helped us get multiple offers and ultimately an amazing sale price for our home. In the buying process, she is patient, honest, responsive, and always acted in our best interest. It can be a defeating process to buy in a sellers market, but she was very motivating and helped us feel like we always had a plan and were on the right track. Ultimately she helped us score what we hope is our forever home!

I am so thankful that we have been able to work with Alex Cope! She took us on as we were first…read moretime home buyers in 2015 and found us a gem and scored us an amazing deal, and now in 2024 she was amazing with helping us sell our house so we could move on to our next home chapter! Buying and selling a house is a very emotional experience, but she was there every step to make sure we were taken care of and making the right decisions! I can't recommend her enough!!

My wife and I have worked with several real estate agents over the years, and Kyle is the best of…read morethem all. It was such a pleasure working with Kyle, who was always responsive and knew how to advocate for us with just the right mix of assertiveness and diplomacy. Kyle knows Irondequoit, having grown up here, which was important to us, as we were conducting our house hunt from Canada! When we began our real estate journey, we were looking into buying land and building a house, something Kyle himself has done. When it became clear that we could not control costs on a new build without getting in over our heads, Kyle seamlessly pivoted to showing us existing housing stock that met our needs. We worked with Kyle from Toronto. If we found something online that we liked, he would go and check it out for us and then let us know whether he thought it worthwhile doing a FaceTime tour. After a FaceTime tour, we would evaluate whether we had a chance to drive three and a half hours each way to see it in person. As we got to know Kyle and he us, we came to trust him so much that we felt we didn't even need to be there in person to make an informed decision. What we couldn't see, he would describe, such as the smell of the basement or the slope of the landscaping. He would advise us on the neighbourhoods and community amenities. In the end, we made one offer on a home we had seen in person and two offers on homes we had not seen in person. Irondequoit is a seller's market, so it was competitive, and Kyle gave us good advice on what to include in our offers, as well as gauging our enthusiasm for any given house. If we really had our hearts set on a home, we went all-in on the contract. But if we felt that it wouldn't be a tragedy if we were outbid, but that the house met our needs, we placed comfortable escalation clauses so that we would not feel like we overpaid for a house just so that we could outbid other potential buyers. Kyle's understanding of the strategic nature of contract writing was really helpful. Kyle is honest, good humored, available at short notice via text, phone, and email, and never tried to pressure us into anything. He never came across as if he was looking to close a sale as quickly as possible so that he could move on to the next client and claim his commission. His commitment to us as clients was extraordinary. If asked his opinion, he would give a measured response that convinced us he was always putting himself in our shoes. He took time to listen to what we wanted and never tried to upsell us on anything. If we ruled something out, he never showed us anything he knew we weren't interested in, ever. Kyle has excellent professional relationships with lenders, insurance brokers, real estate attorneys, and his many colleagues in the area who represent sellers. He also referred us to contractors, plumbers, roofers, electricians, and others in the building trades. He would reach out on our behalf and make introductions, and whomever he connected us with treated us with respect, professionalism, and integrity. You could not do better in Irondequoit than having Kyle Hiscock as your agent, advisor, and advocate.

My fiance & I recently worked with Kyle to purchase our home & we had a great experience with him!…read moreWith the current market, it took a bit longer and Kyle was very patient along the way, helping us with any questions and ensuring we don't lose hope. We highly recommend working with him!

Julia and her team were wonderful! We toured many homes, made many offers, and even had to back out…read moreof a contingent offer before finding our home and Julia made it all seem easy. She guided us through the full process as first time home buyers, referred us to fantastic partners (inspector, mortgage broker, etc), helped us navigate using a VA loan in a competitive market, provided encouragement when our offers didn't get accepted, advocated for our best interests, provided great feedback on home repair/reno considerations, and so much more. I really appreciated how her team worked together to accommodate our schedules, and we loved working with her partners Debbie and Brett when she wasn't available personally. We couldn't be happier with our home and are so grateful to Julia and team!

OH.MY.GOODNESS!!! There is nobody like Kelly! My situation was a bit crazy because I was 2 hours…read moreaway and needed an accessible home during the craziest real estate market of my lifetime! Kelly not only previewed a bazillion homes for me but she was compassionate, funny, diligent about my budget and better still... when I finally was able to secure a home, she helped me offer a reasonable price, did the walk through for me and recommended great contractors for my renovations. It was as if I have known her forever. Call her because she will be on your team from the first moment of contact!

I was so impressed with Corey Moran. From showing us houses to making sure we had everything in…read moreorder at the closing, it was smooth sailing the whole way. He also responds immediately, which I greatly appreciated. I cannot recommend any higher.

Before choosing a real estate agent, we conducted a lot of research to see who would be the best…read morechoice for us. We had been referred to over 30 agents from coworkers, friends and family. We decided to go with Erin Duffy Kruss at the Mark Siwiec Team Real Estate. She is someone that you can trust and is awesome to work with. She proved that time and again with her thorough knowledge of neighborhoods, home construction and the local market. Every time we viewed a new property Erin would perform a methodical inspection, looking for signs of problems and commenting on the quality of construction, finish, appliances, etc. The Rochester, NY market has been a fast paced one in 2018 with high demand and quality homes priced right going extremely quick. Erin was there to help us navigate the fast paced market and aggressively got us showings early and very promptly based on our schedules. It took us quite some time and months to find the perfect home for our family. Erin was great to work with the entire time. We felt bad that when we did find our dream home in Fairport, NY., it was weeks after Erin just had her first child and was still on maternity leave. This speaks to the level of commitment, professionalism and dedication she had to us and our family still helping us out. Erin led us through multiple rounds of negotiation to get to a price we were comfortable with. In the end we found the property that was perfect for us and are loving it so far. In short, she was always on our side working to make our house purchase as simple and successful as possible. The best part about working with Erin was that she was always more focused on answering our questions, giving us good advice, and finding homes that met our needs than she was on closing a deal. We would highly recommend her to anyone. Thank you Erin very much for everything and everyone at your company, they went above and beyond helping us. Thank you,

Fallane and her team are excellent!!! They will help you every step of the way during the home…read morebuying purchase. They also have an excellent referral program for current customers with great monthly perks, and zero strings attached like other companies may do. They very much value their customers and treat them well. I highly recommend reaching out to them if you're looking to buy or sell.

From the owner: The Property Girls Team is a top 1% real estate team in the Greater Rochester area, founded by…read moreFallanne and Danielle. Known for their top-tier marketing and innovative approach, they combine strategic pricing, high-impact exposure, and strong negotiation to consistently deliver standout results. What sets The Property Girls Team apart is their real-world experience beyond traditional real estate. As active investors, short-term rental owners, landlords, and business owners, they bring a deeper understanding of how properties function not just as homes—but as assets. This perspective allows them to guide clients with a level of insight that goes far beyond the average agent. Respected within the industry for their forward-thinking strategies and ability to stay ahead of the market, Fallanne and Danielle have built a reputation for delivering results while keeping the process efficient, organized, and client-focused.

Kelly was absolutely fantastic and I'd give her more the 5 stars if I could! She was so…read moreprofessional and set realistic expectations about the current market, which was extremely helpful. She never tried to talk us into a house and helped looked for red flags during our tours, which was great since my husband and I were first time homebuyers and weren't always sure what to look for in terms of identifying issues. She took the time to explain the house buying process in depth and made sure we had all the information we needed to make informed decisions. We always felt like a priority and that she was looking out for our best interests. I'll always recommend Kelly and will use her again if we are ever back in the market!

I can't say enough good things about Kelly. You will be hard-pressed to find an agent who is as…read moreknowledgeable, supportive, and communicative as Kelly. As a first time homebuyer, I was very apprehensive about starting the home buying process but Kelly was with me every step of the way. She broke the process down for me and was available to answer any questions I had, no matter how small. The window to view houses in this market is very small but I had 0 issues getting in to see houses. Kelly worked her magic to set up appointments for me, even at the last minute. When I finally found a house I loved, Kelly was able to help me craft an offer that was competitive and ultimately got me in my dream home. She was, and continues to be post-closing, professional and supportive. I will be recommending her to everyone I come across that's looking to purchase or sell a home

Tracey was our real estate agent on both sides of a transaction. She did an outstanding job…read morehelping us sell our home and purchase another home. She was willing to go the extra mile to make sure everything went through smoothly. She even made calls on her vacation to facilitate the closings. We would whole heartedly recommend Tracey.

Tracey was our agent when we bought and sold our house. For both events, she made the process so…read moreeasy! She took care of everything, and especially when we were out of town and limited in what we could do. When we needed any kind of home or legal service, Tracey had a referral. Now that we've moved out of Rochester, I hope we are able to find an agent as up to par as Tracey.

We found Gray and Steve on Yelp based on their excellent reviews. We hired them to sell my parent's…read morehome in Gates, NY. Prior to hiring the Norselli team, we interviewed 5 other real estate agents and Gary just shined above them all. He was very attentive, detail-oriented, organized and knows his real estate market. I've worked with many real estate agents before and I can honestly say that Gary and Steve are among the best that I've worked with. They had a pricing/listing strategy in mind and assured us that we would get the best value for our home, which they ultimately delivered on. We were always kept up to date with the progress of the whole transaction and our questions were always answered in full detail. I can go on and on about their performance, but my bottom line is, Gary and Steve are one of the best real estate agents that you can work with and I would recommend them in a heartbeat. You can feel free to message me if you'd like further details on their work.

The Norselli Team worked with us to sell a home that was part of an estate. They were fantastic!…read moreThey fully explained every part of the process, responded quickly to all of our questions, provided solid recommendations and ultimately got the deal done quickly at a price higher than we expected. I highly recommend them!

If you are a first time renter like I was when I moved under Slusser, I highly discourage dealing…read morewith them. Communication goes down the drain as soon as you sign the lease and they become very unresponsive. They have a predatory practice of not reimbursing security deposits for a variety of reasons they fabricate and will not communicate until you reach out. The reason I said first time home buyers is because you are not accustomed to all the rules and terms they will try to hold you to while sabotaging communication channels by not answering phones and taking excruciatingly long to respond to emails. They target this group specifically because they know they can take advantage of you. This is not even to mention the dangerously loose windows we had in our apartment. All in all, they are very unprofessional and I absolutely regret leasing with them. Don't make the same mistake. Save your money for another landlord.

Jeff's team has helped two buyers and a seller of mine and went well beyond to provide great…read moreservice. The first time home buyers were very nervous and Jeff held their hand through it all. The second buyers were difficult from a financing perspective. We had to switch lenders at the last minute and Jeff found another one and handled the transaction professionally. He even calmed down the sellers when they started to get anxious. For the seller I referred, Jeff's team took the listing over from another brokerage, had the home virtually staged and spruced up, raised the price and sold it in 3 weeks. They have be great to work with.

Went to an advertised open house in Batavia on 11/10/19. Property was listed by Jeff Scofield -…read moreRe/Max. Scofield was not there nor was any representative from Re/Max. Tried calling Scofield by phone but no answer. Left message but still no call back several days later. Not very professional or reliable.