My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh…read morefor their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the hassle, which I really appreciated. Both times the techs were pleasant and efficient. I also appreciated that, prior to treatment, they used a black light to thoroughly assess the problem. One thing to know is that the smell can actually get worse for a few days after deep enzyme cleaning (which really surprised me!). Keeping the windows closed at first, then airing out, running two air purifiers on turbo, and vacuuming thoroughly really helped. Vacuuming is so important because it lifts leftover VOC particles that cause "ghost smell" even after enzyme treatment. I also used an odor powder (Rocco & Roxie) over the carpet, left it for 24 hours, then vacuumed again. Blocking off the area with aluminum foil and barriers helped stop my cat from re-marking the same spots too. In the end, Citrus Fresh helped me save my carpet. I'd recommend them -- just know to stick with it, ask for the advanced treatment and be patient if you have a tough pet mess like mine!

While looking for a premove in carpet cleaning service, this company was very responsive…read more I ended up booking via texts so I appreciate the simplicity of it. Pretreatment and spot details included. Service was timely and thorough. Probably another vacuuming would have been helpful. I vacuumed the next day and plenty of dog hair was picked up. Overall, would recommend and use them again.

Always great service & quality work! Have used this company several times now . I highly recommend !read more

Horrible cleaning company! I needed a deep clean for an empty house with no furniture. Seems like…read morean easy job. The man and woman duo were just standing around in one bedroom not doing any cleaning! There were blinds on the floor needing dusting--they decided to just leave it there until I asked. I did not see a single duster, mop or vacuum in action. Every inquiry was met with "that's not my job" when you are literally cleaning an empty house! Then shortly afterwards, they packed up and abandoned the job without a word. Very unprofessional and unskilled!

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

My expectations might have been too high because of all the great reviews. My experience was good,…read morebut not excellent. Let's start with the good - he did get most of the stains out and did a great job tightening up our carpet. He was also on time and easy to communicate with. The not-so-good: the main thing that irked me was that he put our furniture on top of our other furniture. This includes an air purifier that was on the dirty floor of our bedroom which was moved to be on top of our clean bed. He also put our tables on top of our couches. Not the cleanest method to clean. When I've hired Stanley Steamer before they come with 2 guys who move all the heavy furniture around and place everything on these pad-looking things. They never put things on top of things. They also ask you to move the smaller things out of the way. Also, he also wasn't able to get out of a couple of minor stains. I'd say he was about as expensive as Stanley Steamer, but not as effective. All and all, he was a nice guy but his methodology is questionable.

Wanted to get some area rugs cleaned and found Mr. Steam to be the top result on Yelp. Sent a…read moremessage within the app and got a response within 15 minutes. I asked some more questions (also through Yelp) and was able to get all my questions answered promptly - and this was post business hours. Communication/Promptness = +1 Scheduling service online was a breeze. Even mentioned Yelp to get free deodorizing. Ease of Scheduling = +1 On day of service, I received 2 calls - one to let me know the technician was on the way, and the second when the technician was almost at my residence. Keeping me updated = +1 I explained what work I needed, and asked for some prices of additional items I was considering. Once I had decided on what I wanted cleaned, the technician got to work. He explained what he was doing, gave me some tips on keeping my rugs and carpets cleaned. Pricing = +1 (very reasonable, check online for average prices) I had my couch, dining chairs, three area rugs and bar chairs cleaned. Took the technician about a hour and a half and I didn't ever feel like he was rushing or doing a shoddy job. In the end I was happy with the outcome! Plus the free watermelon deodorizer.... Final Result = +1 (very happy) The process is simple - steam clean :) For larger areas they need a supply of water. Since I had rugs and chairs on two levels of my house, I was initially concerned, but they have an extra large hose in their truck, which can accommodate multiple level houses (2 in my case). I will definitely be using them when I need my rugs or carpet steam cleaned again. P.S. While I didn't use these services, they do spot cleaning treatments and help with pet odor removal too!

Stavon came to clean/condition our leather couch today, he was fantastic! He was right on time at…read morethe early end of the expected arrival window and so friendly. We purchased the couch used so it was dry + cracked, stained, etc. and now it looks AND feels soft as butter. It smells clean also. So glad we went with this company to clean our furniture, and would trust Stavon with any leather moving forward. We are high up in an apartment building which was an issue for some other companies, so this really worked out great.

I had thorough carpet cleaning out to my home recently . The carpet was heavily soiled due to the…read moreprevious owners. I had Thorough carpet revival come out to clean the carpet and see if it could possibly be salvaged. I had already made up my mind that I would have to purchase new carpet for my seven-month-old to crawl on . I decided to give Thorough carpet revival a shot since the prices were so low at $25 a room I didn't have anything to lose. But surprisingly I was pleasantly pleased. Not only did they get all of the stains out of the carpet but they gave me great customer service while doing it . I would recommend this company to any and every body .

From the owner: My business specializes in making sure the job is done thoroughly....when I come out to your home…read moreyou are the boss and we work for you I do not leave until my customer is completely satisfied I use Rotovac State of The Art Equipment

We got a pretty good quote through Angie's list and after reading reviews on there and on yelp we…read moredecided to hire him. Troy seemed nice and professional, he showed up on time. He went around the house and said that we had 10 areas and 32 stairs. He also had some blue light that showed him urine. We just bought this house and the owners before had a large dog. Because of that he added $250. The original quote was $420, but when he came he said it would be $700. Which was high but it was fine as long as there wouldn't be any urine and stains on the carpet. We agreed to the price and he started his job. We have a big house over 4,000 square feet, so we thought this would take him the whole day. He started at 9:30 and was done by 12:30. Both me and my mom were confused and thought how could he be done so quickly. He tried showing us pictures on his phone of before and after, and to be honest we didn't notice much of a difference. I didn't take before pictures but I've attached the after pictures. I gave him the benefit of the doubt and thought maybe it's because it's still wet and we should wait till it dries to see a difference. No the carpet looked exactly the same. This was disappointing and I would never use this company again. Also not to mention he was being incredibly rude to my mother and talking down to her. She doesn't speak good English and he would say things and make little rude remarks. I didn't say anything because I thought it would be fine as long as this guy cleaned our carpets the way we wanted it. I would stay away from this business all together.

Troy really knows carpets and really appreciates customer service! We were impressed from start to…read morefinish: He promptly returned my call, He was accommodating to MY schedule, He throughly explained pricing, he emailed and texted reminders with permission, he called to ask if he could come early, he protected my lawn from equipment (that water line is so hot it will scald the grass), he did a fantastic job on the carpets, his bill was promptly e-mailed and didn't exceed the quote. Does it get any better than this??? He's certified by several large carpet manufacturers and I could tell he knew what he was talking about and will get me more for my money by extending the life of my rugs. My carpets look new for he holidays and I look forward to using them again.

I have used Dr. Green's Carpet Cleaning service multiple times. He is a gentleman and does great…read morework. My carpet always dries fast and I love that he uses eco-friendly products. I highly recommend Dr. Green!

Communication was great, Daryl was prompt and efficient. The carpet looked amazing. I will use Dr…read moreGreen for all my carpet cleaning needs.

I had the pleasure of finding Adan on here late last night and he was here early this morning at…read more9:30 AM. On time, helpful, and went above and beyond! Not only was he professional but he was so nice!!! I rarely need carpet cleaning but I will, without a doubt, be calling Adan for any future carpet related work. Here is the reason for the season.... (the culprit, why I needed carpet cleaning, with not a worry in the world.. Enjoy! She's lucky she's cute )

Highly, highly recommend Adan and Essence Carpet Cleaning. Needed a sectional couch cleaned after a…read moremove and he did an excellent job. Professional, reasonable, good communication, does things right. Trustworthy business.