Friendly place. Clean facility. A bit difficult to schedule after school hours because they are so…read morepopular, so call ahead of time. Thank you ms Rox!

I had my daughter seen here, and unfortunately, the experience was extremely upsetting. The doctor…read moremade me feel pressured to sedate my toddler so that extensive dental work could be done. Rather than making me feel informed and supported as a parent, I felt like I was being pressured into a major treatment plan for my very young child. What made the experience even worse was the way I felt judged throughout the appointment. I felt as though the doctor was looking at me as if I were a bad mother because of the condition of my daughter's teeth. As a parent, I already felt concerned and vulnerable, and the judgmental attitude made an already difficult situation feel even worse. I left feeling uncomfortable, judged, and pressured rather than reassured that my daughter's care was being handled with compassion. I understand that children sometimes need extensive dental treatment, but parents deserve to have the options, risks, benefits, and alternatives explained respectfully--not to feel pressured or shamed into making a decision. I don't remember the doctor's name, but based on this experience, I will absolutely not be returning. I would strongly encourage parents to seek a different location.

Front lobby, i highly recommend this pediatric dentist! so clean, and ladies are so sweet, i loved…read morehow they explained every step to my daughter and myself. Not far from home at all as well so that's a plus! We will be returning for her filling appointment soon!

This was our first time at Kidz shine dental. Dr Emily and her staff were amazing. My daughter was…read moreable to be seen and got her first dental checkup. My son was seen at same time and got X-rays, cleaning and they said they had time to do composites and do his cavities. Definitely the cleanest office I've step foot in and my kids didn't want to leave lol Can't wait for our next visit :)

Right after a terrible first & last experience at a different "pediatric" dental clinic, I gave…read moreSouth Bay Pediatric Dental Group a call. I asked the receptionist how they would approach my son now that he was so traumatized by how the last clinic treated him, and I felt reassured in my son being able to find joy again at the dentist with how she walked me through their approach. So confident that I think our first visit was just a few days after the traumatizing visit at the other practice. We did some acclimation visits which were ALL on happy notes. Now, my son happily goes to the chair on his own, is not afraid of any instruments, giggles and chats with the hygienists and techs - and it only took just a few visits. His first visit was in January. Second was in February and he was still getting warmed up. I think it was his 3rd visit in March that really got the ball rolling. I don't remember how many in total he has been to between March and now May m, but I will say that it has been a complete night and day transformation. He is so receptive to trying new things at the dentist now. The staff really knows how to be personable with kids instead of rushing them. I have already recommended this practice to all my mom friends because of how much faith I have in this team in repairing my son's relationship with dental professionals.

I am extremely disappointed with my experience at South Bay Pediatric Dental Group (Eastlake),…read morespecifically with Dr. Todd Pacofsky. I brought my daughter in for what was supposed to be a routine cleaning. I was asked to sign a form beforehand that was presented as standard for the visit, but it now appears it may have been used as broad consent for additional procedures. After the cleaning, Dr. Pacofsky told me my daughter had no cavities and that her teeth were healthy. The only recommendation discussed with me was sealants, which I agreed to. Before any work was done, I confirmed with the front desk that there would be no cost associated with the sealants. At no point was I informed of any other procedures or asked to consent to anything beyond that. Later, I received a bill showing that additional procedures--resin composite fillings--had been performed on two of my daughter's teeth. I never authorized this treatment, and it was never discussed with me. This is especially concerning since I was explicitly told my daughter had no decay. When I followed up with Dr. Pacofsky, he acknowledged that the work was done for staining, not cavities, and admitted that this was not clearly communicated or documented ahead of time. He also stated that resin composite was billed because there is no billing code for "preventive resin," despite the significant difference in how such procedures are processed by insurance. As a result, my insurance was billed for a procedure typically used to treat decay--something my daughter did not have--which raises serious concerns about overbilling and billing practices. I was also told by Dentist Todd that the front desk was unaware of the additional procedure because it had not been annotated in his notes. Despite being told the charges would be removed by Dentist Todd, I have yet to receive confirmation or resolution. As a parent, I expect clear communication and the opportunity to give informed consent before any procedure is performed on my child. That did not happen here. I would strongly advise other parents to avoid this dental office or make sure to ask detailed questions, request clear treatment plans in writing, and ensure they fully understand and approve any procedures before treatment begins.

Finding a dentist for an autistic child can be incredibly difficult, and after our previous…read moretraumatic experience, I was honestly terrified to bring my daughter to another dental clinic. From the very first phone call, Salvador was kind, patient, helpful, and accommodating. When we arrived at the clinic, he treated us with the same warmth and compassion. At no point did I feel pressured or forced into any treatment. That alone made a huge difference for our family. Dr. Regina was equally amazing. She welcomed my daughter with kindness and met her where she was instead of expecting her to immediately cooperate. Rather than forcing an exam, she earned my daughter's trust. The clinic's playhouse was such a thoughtful touch. My daughter loves playhouses, so she naturally gravitated toward it, and Dr. Regina was able to meet and examine her there. She cried a little, but it was nothing like the fear and panic she had experienced before. Our previous experience at another dental clinic ( Coastal Kids Dentistry & Orthodontics in Otay Mall) that claimed to accomodate autistic children was heartbreaking. My daughter was held down, forced to open her mouth, and had a metal mouth prop placed to keep it open while she screamed for help. I was instructed to hold her down, and I left that appointment with scratches on my arms and emotional trauma that I still carry. Before we even got started, the covering dentist's first comment was, "Put her in a room," despite the clinic knowing that enclosed spaces are a major trigger for my daughter. Instead of trying to understand her needs, they quickly decided she was "impossible" and referred us for sedation. I later reached out to the clinic and even left a review, but no one ever contacted us or apologized. Since then, every dental visit has been filled with fear for my daughter. That is why today's experience at Children's Primary Dental meant so much to me. Thank you, Salvador, Dr. Regina, and the entire team at Children's Primary Dental for treating my daughter with the patience, dignity, compassion, and respect she deserves. You showed us that dental care for autistic children doesn't have to involve fear, force, or trauma. It can be built on trust, understanding, and meeting each child where they are. To any parent of an autistic child who has been searching for a dental provider that truly understands neurodivergent children, I wholeheartedly recommend Children's Primary Dental. This clinic gave our family hope again, and for that, I will always be grateful.

First time me and my girls stepped into this clinic they were very comfortable. This place is…read morecatered to kids. Every single assistant that has taken xrays is very patient and they do not push the comfort of my kids. But also get the job done. We have been coming here for about 2yrs. The staff and doctors are very friendly, patient, and work really well with kids.

Everyone was so amazing and caring. I feel so well taken care by them. All my concerns were met…read morewith great support.

They were all so incredibly welcoming and helpful. Dr. Lauren Frisch was extremely knowledgeable…read moreand I will be recommending this place to everyone from now on.

Where do I begin? We had an exceptional experience! The dentist and the entire team went above and…read morebeyond our expectations. Dr. Yavari was amazing with my three-year-old, making the visit fun and stress-free. She also provided outstanding care for my grandson, who needed extensive dental procedures. Her patience, kindness, and expertise gave our family complete confidence every step of the way. Everyone in the office was welcoming, professional, and genuinely caring. We are so grateful for the incredible care we received and highly recommend this practice to anyone looking for a compassionate and skilled dental team! This is a private practice but does accept Medi-cal and major insurance. Worth every ounce of the peace of mind she provided my family. We will refer all of our friends and family for years to come. Our deepest gratitude to Dr. Yavari and team.

National City. Lots of parking in front. We've been going here for years. State of the art…read morefacility. Super clean. Outstanding customer service. Best dental care for my kids. Highly recommended.

Flexibility can be incredibly challenging for an autistic person, especially when it involves…read moresomething uncomfortable or not preferred, like dental cleaning. After 12 years, my daughter can now work with different hygienist and has two hygienists she feels comfortable seeing for her routine cleanings. What once seemed almost impossible is now part of her routine. We are so grateful to Dr. Cajulis, Ms. Araceli, Ms. Vanessa and the entire staff for being patient, professional, compassionate, and caring throughout these years. Their understanding and support have made such a difference, and they continue to support her to this day. To other families: keep working on flexibility, keep believing, and keep hoping. Progress may take time, but it is possible. Every small step matters.

Thankful. The entire team at this office is simply amazing! Dr Cajulis & Araceli (dental hygienist)…read moresaw my nervous ten-year-old daughter today for a consultation, cleaning and X-rays. The level of patience, communication and compassion these two had was something we will never forget. It was very appreciated and special. I saw my daughter's nerves slowly calm as the team built her trust on their own. Jimena & Ally assisted us at the front desk with making appointments, checking my insurance eligibility and explaining the treatment plan in great detail. They are so compassionate and kind too! Dr Cajulis makes sure to be discreet while communicating about procedures in front of a nervous child, so you can talk in private with her. Dr Cajulis is just so thoughtful, intelligent and gentle. We are so happy we found the best pediatric Dentist! I must add one more thing! I was impressed with the state of the art equipment! X-rays were so fast and easy! The office is not only beautiful but also warm and comfortable.

Dr. Nadia is a gem. She's so sweet and patient with my 4-year-old son who has been with her since…read morehe was 2. The waiting room is kid friendly and the exam rooms have a little tv so the kids can watch something while they check out their teeth. They are prompt and not overly booked which is nice because it's a swift visit always. Thanks Dr. Nadia!

Update- so my child ended up having several things done, and general anesthesia was recommended…read morebecause of my kid's anxiety with dr offices and the ability to cooperate... Dr. Lee (anesthesiologist) has been doing this for over 35 years and he was awesome, and had a great sense of humor. My kid's dentist (Dr. Pat) worked quickly and thoroughly. (A big deal when anesthesia is charged hourly!)... I was able to meet dr. Rene who happen to be in the office, and he too was very friendly. They really value their patients and their customer service is on point. The parent is taken care of just as much as the child. You are offered a beverage while waiting and checked up on frequently. This is a fairly new practice, about 5+ years old, but the office runs very smoothly. And yes, no complaints on their dentistry. My kid had a tooth pulled and a spacer placed, a crown put in, and I believe a few other things.. I was waiting for my kid to start complaint of pain after the anesthesia wore off, but no complaints of ANY pain at all... The office also called a few hours after we left to check up on my child again. Bring your kids here!!!!!