I had the absolute privilege of bringing some of my most cherished items with me into Joe at Joe's…read moreShoe Repair and was greeted with one of the friendliest and honest people who I have had the honor to make the acquaintance of. I brought with me my leather bag from #Zara Man which needed the main zipper replaced, a knife which was hand made by my father in law in Norway which had a sheath made of some pretty thick leather which needed to be stitched up but in such a way as to accommodate the knife and handle which was made of a combination of mahogany an reindeer antler, and finally what I call my "guns", which are a discreet under the arm leather set of holders for a cell phone on one side and cards, money, passport, etc on the other side which is zippered and needed to have the zipper replaced. Made by #Age, this is a piece of my attire which I have worn daily since I purchased it 4 years ago. I didn't have the cash on me to pay in advance so I told Joe that I would be back before closing to pay for the items that I dropped off. He gave me the expected wait time of one week for pickup which was perfectly reasonable for me. After returning from picking up the cash to pay him an hour later, to my delight, Joe had already hand stitched the sheath of the knife, no easy task as the leather is extremely thick and hard. The knife fit perfectly and snugly in the sheath and the stitching job was perfect with the thread matching the leather to a tee. I paid for the items and watched another satisfied customer trying on his leather shoes which Joe had stretched perfectly to fit the customer's feet. The other customer could not have been more pleased and was going to be bringing in another pair of shoes to get the soles replaced. To my delight, two days later, I received a call from Joe and he told me to come and pick up my bag and my "guns" as they were ready. Not a week later, 2 days! I immediately hopped in my car with a shoe which needed to be glued together and the knife which I wanted to have a belt loop attached to it so I could wear it while at the cottage. When I got to the shop, I had the pleasure of meeting Joe's grandson who in Joe's words was even better than him.... Joe had a shop in Toronto for 27 years prior to opening his shop here in Ottawa 6 years ago and from my experience, he is bar none the best leather worker in Ottawa by far and extremely reasonable, affordable and fair when it comes to pricing. If I could give him 10 stars, I would. In addition, the shoe which I brought in and the knife sheath which I wanted a strap for, Joe fixed on the spot for free, I didn't have to wait and I thanked him and his grandson by buying them coffee. My next visit to them will be with my 20 year old #Timberland leather shoes which need new soles and a good revitalization. I have no doubt that Joe is up to the task!

I've lived in this area for almost 3 years and I never noticed Joe's Shoe Repair before one morning…read morethis week as I passed it while riding the bus to work. I saw the sign: "Key cutting". I needed a couple of spare keys cut, so I visited it yesterday. Joe repairs shoes, boots, bags, zippers, replaces watch batteries, cuts keys, has laminating services, and takes passport photos. Joe is a friendly man and stopped what he was doing as soon as I walked in and greeted me. I handed two keys to him and he quickly cut the duplicates for me. A couple of minutes later they were done, I paid him, and I was on my way. Unfortunately, when I got home I discovered one of the keys didn't work. It didn't even fit the lock. His store is only a few minutes walk away, so I went back and explained the problem. He looked at the keys and realized immediately what the problem was. He had accidentally used the wrong blank key for my duplicate. It was the same shape, but not the same number code. Hey, I learned something new. :) He apologized, cut a new key for me, apologized again, and I was on my way home in no time.

Unfriendly, unhelpful, perhaps even somewhat patronizing. Could not re-sole and shrugged his…read moreshoulders when asked to explain.

Formerly a Moneysworth location it is now a locally owned shoe repair. I took my beloved 30+ year…read moreold cowboy boots to him to spruce up for my daughters wedding out west. He did a fantastic job . Nice guy and worth supporting a local business..

She was able to tailor my suit flawlessly within 48 hour of a wedding I officiated! She made major…read moremodifications with little time, was extremely nice and it was a good price! I will recommend her to everyone!

From the owner: By appointment please Sur rendez-vous svpread more

Don't bother to go to Cordonneries Regional on St-Joseph in Orleans. You will pay full price for…read moreyour shoes ($395.50) and there is no return. The gentleman who does orthotics and repair shoes, he is so rude, insulting, there is no word to describe that man. I went there to buy sandals and wanted to make sure that my new orthotics that I would get the next day and sized to the sandals by Dr. Greenberg Podiatrist who is the No. 1 doctor in Ottawa. This man at Cordonnerie Regional start putting down Dr. Greenberg Podiatrist. Even after telling him that Dr. Greenberg basically save my feet after starting to make my orthotics two years ago. He said its because you did not come here for your orthotics, looking at my old orthotics he said you see this is not the way of doing orthotics, he was so frustrated because I kept telling him how Dr. Greenberg did an amazing job on my orthotics. I was going to buy those sandals but then he start telling me that I could not even get a credit note if the orthotics wouldn't fit in the sandals. When you have problems with your feet, you need to turn to an experienced doctor of podiatric medicine who listens and responds ... an experienced podiatrist who knows the field and can effectively diagnose and treat your needs ... a friendly practitioner who counsels you on the best ways to maintain and improve your health. Certainly not Cordonnerie Regional! If there was less than 1 start that's what he would get.

I recently brought an item to be repaired. They had it for…read moreover a week. I went in a few days after the "ready-by" to pick it up, and the guy still hadn't finished it. Said he was too busy. Went I went back a few days later... It was finally finished. I asked for a discount since it was almost a week late- and he said nope. I said but you're a week late and this is really poor customer service. He said oh well..... I'm sure the item was done well... But the customer service is crap.

I had a suitcase zipper repaired here and he did an amazing job at a very decent price. Nice find…read more I highly recommend him.

As only a few can find their pears among the best of the best. It is clear to me the expert service…read moreprovided was above and beyond our expectations. Thank you for being customer centric. Richard J.M. Goulet

i brought pair of Prada shoes for soling David did…read morefantastic job, he is my man for fixing shoes

Did nor know it is a chain. There is a new man at St. Laurent Mall. He does not know anything about…read morethe man that us to work there a number of months ago. Was so good so my husband decided to go any get 5 keys cut for our home. 2 work. Got a second one done and it worked. 3 cut today and not one will work. Never going back there. Perhaps will drop off the useless ones. Says should have the original key and a new lock could be put on the door.

customer service is terrible. Maybe the shoe business is good but never get a programmable key cut…read morethere. Mine fell apart after 2 usages and the chip fell out. Owner told me it was my fault and would not honour a replacement.

I've been coming here for years to the one in pincourt and Kirkland and they are amazing at shoe…read morerepairs and fixing zippers and hemming pants. My go to place , they made my partners shoes look brand new again.