The realtor that brokered the sell was extremely rude and dishonest. I would burn my money before…read moreusing them again. The realtor was so nasty and unprofessional that I swore off ever using the whole firm. I called in to the office to lodge a complaint and that was a waste of time. We are in the process of suing the sellers to recover our cost. I wish I could sue broker because I would. Sellers beware, buyers run the other way.

They tried to sell me a house where it wad sagging into ground. Lied just to try to make money…read more Thank God for honest home inspector I hired and made sure she did not know him. She's in her 80's time for this nut to retire. Doesn't fear God at all.

I'm really wondering what is up with this real estate agency. There is a massive tree laying across…read morea property they have listed (Corner of 2nd and poplar CAN'T miss it...) and it's been this way for close to a month.... doesn't really inspire me to want to buy or rent from this company honestly!

Tucker was great. He responded right away and I look forward working with him in the coming months.read more

On Friday, February 15th, 2019 I inquired about several homes listed on Zillow. An employee of Bill…read moreWhite Real Estate, Lori Shaw responded, and we made an appointment with her for Wednesday Feb. 20th at 8:30am with the understanding that my husband and I would be leaving from Colorado on Tuesday to be on time for the appointment, as we live about nine hours away. I stayed in touch with her over the weekend to set up as many showings as possible and make the most out of our one day there. The entire time we were in contact, Lori was nothing but short and quite unpleasant, but I remained polite because I wanted to come and put two offers in so that my family could move forward. We had extended family living in our living room since they lost their home in Hurricane Michael in Panama City, FL this past October. So, even two fixer-uppers would've been fine. We run a property management company and have experience with remodeling. It wasn't until we were about 4 hours away from home on Tuesday, on our way to Independence in a rental vehicle, that Lori suddenly messaged and said, "Unless I have proof of funds, I will not show". Now, it would've been one thing if she would've been more thorough and asked for this before we left Colorado Springs, but that was not the case. It felt as if she purposely waited until she knew that we were on the road, which she did know because I informed her, then decided to bring that up. Knowing that we didn't have that proof because we were scheduled to close on our home sale on February 28th, 2019, we turned around at the next available exit. We did not have the time or money to waste if we no longer had an appointment. We would not have rented the car and headed that way if we had that information ahead of time. Also, had we known ahead of time, we might have been able to get some sort of financial verification from our buyers showing that they were purchasing our home and had already given us a deposit and signed a contract. But that is something that I should have been told in advance so that I could get it before leaving. In addition to the issue listed above, Lori was quite rude and accused me of refusing to provide her with information regarding our budget, which was absolutely uncalled for. I did indeed answer her questions, she just must have overlooked the reply with those answers in it. I even tried telling her that she overlooked that info. Just so there was no confusion regarding these matters, I sent a letter that included printed screen shots of my entire conversation with Lori Shaw. As someone who represents Bill White Realty, she certainly does not pride herself on "treating each client like part of the family" like it says on their company website. We aren't aware of whether or not Ms. Shaw saved us from making a huge mistake, however, one thing is certain. If Ms. Shaw is an example of how Bill White Realty operates, neither my company nor any of our contacts will ever consider doing business there again. We fully expected to be reimbursed for our expenses on behalf of Lori Shaw, as we used our company time to make the trip and were out the rental car money, however, we were not even contacted back in any way to try and fix this situation. We even provided our receipts so that there would be no question as to the amount of money we were out. I do not recommend Bill White Real Estate.

Reached out about a property I was willing to buy.. The listing agent Robert Pasternak was…read moreunprofessional and lied.. He dont see to care if he sell a property or not. I requested several thing and he replys I'll send it Monday..Monday came and gose and not a si gle word from him.. I say him if he's trying to sell the property or not and still ignores my.one of the most worthless and lazy realitor I have ever come across. I'm genuinely surprised he has a job.. He is killing the comonay reputation.. I will never work with that company do to the fact they employ such a lazy person who dose not care if they keep their word or not..

Coldwell Banker sold me a house in Independence, KS that was filled with dead mice under the…read moredrawers and mouse poop in all the cabinets and drawers. My family and I got very sick cleaning up the mess. Also, the hot water lines to the water heater were capped off by the previous owner. The plumber said that could have made my water heater explode, burning down the entire house. My child's room is next to the laundry room. The explosion definitely would have killed her. My "buyer's agent" was Derek Pearson at Premier Property Group. It was his friend John Faller who inspected the house. All of them failed us and we could have died. The former owner was Sam Blackard.

Shelley is a fantastic realtor and truly knows the home buying process from start to finish. She…read morewill explain everything regarding the process and help to make the entire process as stress free as possible. You will love working with Shelley!