This is literally the only manufacturing place in the whole area. In other words, it's the Lone…read moreFactory. Get it. Located in Vietnamesetown is this loan shop which is pretty helpful especially in times when people are not having a lot of money. It's west of Belt 8 and Chinatown, in the Alief district. The problem with lonas though is then you have to pay it back and the rates aren't always great. Still it's a little local business and some people will definitely be glad it's here.

Alexis, Ann, and Hanh were amazing!…read more I had a wonderful experience with them from the very beginning. They were extremely detail oriented and they had their processes down to the T. Everyone on the team was extremely responsive. Alexis answered all my questions very quickly by text even during the evenings. I highly recommend them!

We had an excellent experience working with this James and his team at Fairway Home Mortgage. They…read morewere incredibly quick, responsive, and professional throughout the entire process. Every question we had was answered clearly, and they took the time to explain each step so we felt confident and informed. They were also very friendly and easy to work with, which made what can be a stressful process feel smooth and manageable. Highly recommend!

James was incredibly helpful through every step of the purchase of my final home. Thankfully, we…read morefound the ideal property quickly and via reference from my friend & realtor Lori Austin, I was introduced to James. With documentation and processes having changed over time, I had questions. James took the time to walk me through different options inclusive of (3) selections for financing, review of all costs associated, and more! He is a responsive, considerate, and respectful professional who brings both trust and integrity to the largest investment of our lives. Thank you James!

working with Vanessa Mancinas has been so wonderful. She is so prompt and patient with us first…read moretime home buyers! I definitely recommend for anyone who needs someone trust worthy and patient to handle their loan. thank you vanessa!

Dan Stout was our loan officer for our recent first home buying process. Before we met Dan we had…read moreplans to meet with multiple mortgage companies to ensure we got the best experience/deal. After we met with Dan those plans went out the window! My wife and I were truly blown away with Dan's personality, knowledge, and professionalism. Throughout the entire process he was consistently available anytime of the day or week to answer my million questions. Dan made this stressful and complicated process that much easier. I never felt like I didn't understand something because Dan kept me constantly updated the entire time. I can't speak enough kind words about Dan and I want to thank him once again for guiding us through this process. We will absolutely use Dan and his company again when the time comes to purchase a new home and I would definitely recommend them to anyone who asked! Thanks Dan!

Would not provide a loan payoff amount to allow me to close on a re-finance. They cost me many…read morethousands of dollars begging them to give me a loan payoff amount. They are impossible to communicate with. There is no way to get a real human on the phone or by email. Truly an evil company.

John provided absolutely first-rate service to my wife and I, assisting us in our first home…read morepurchase and navigating all of the unknown that comes with it - with complete transparency, honesty and top-tier knowledge of the industry. I cannot recommend John highly enough. He is well-humored and made the whole experience not only quick and easy, but also very informative. I enjoyed every interaction that I had with him and his team. Edna was easy to reach and prompt in delivery of everything too. I have since recommended John to a colleague - who has used him and had the exact same experience. My advice to anyone about to need assistance on a Mortgage - Don't use a big, impersonal bank for your mortgage - where you could get passed around departments. Work with John, a local guy who knows everyone, everything and how the market in Houston/Texas is. He will do right by you and get you the best possible rate and close in time. Thank you John, two very happy customers here - will be using you again in the future.

They were perfect, everything was great and loved the online banking platform. It was very easy to…read moreuse and very intuitive. You could arrange the accounts in order and name them. You could also easily transfer money from one account to another: Choose From then Choose To, it was that simple. Then recently they destroyed the online banking website. All the accounts got out of order and they took away the function to put them back they way you needed it. They only way to fix the issue was to swap the names of two of my accounts, swap my direct deposit accounts, swap my mortgage draft accounts, swap everything between these two accounts, I'm still in the process of swapping everything. Because of this mess, I now also require to have debit cards for the account that I use to use to be for my mortgage that I now have to use for my daily spending. They promised me they would send it FedEx and that I would have it today. Today is over and it did not come so I called them. They just told me they sent it regular mail and should have it in 5-10 more days. So I have no access to my funds until another week. On top of all this mess they caused. Trying to transfer money on the new online banking is also a total mess, if you can even figure it out. It took me about 10 minutes to figure it out then I ended up doing it backwards. Before the change you simply had a transfer button, choose the from account then the to account and hit the submit button and you're done. Now you have to find Move Money then choose either start transaction of manage accounts, try them both one of them should work, then choose the account the money is going to, not the one it is coming from and so on, which is so backwards. I had Discover bank and Wells Fargo before moving everything here, now I am in desperate need to find a bank with a good online banking platform. I absolutely HATE this place now...

My boss, who did a brief hitch in the Air Force, called me and told me he walked into the Meyerland…read morelocation and walked out with a $50,000 unsecured, personal loan, no tax returns or anything to provide. I walked into their Sugar Land location and applied for a $14,500 unsecured, personal loan on the same day. I was told my loan was pending consideration. I should have an answer in 2 to 24 hours. I had to wait 6 hours for an answer. The answer was, "We need a pay stub and bank statements." Like my boss, I'm self-employed. Neither of us get "pay stubs." I spent the evening sending Navy FCU bank statements from two accounts and 2 years of tax returns. Had to wait till the next morning for an answer. On a range of 7.43% to 18% APR for personal loans, these clowns offer me the loan at 18%. I did 12 years in the Navy and my dad (Nam Vet) and sister were retired Air Force. My credit score is 790, I have little debt, I have $1,035/month mortgage for home that only half the value is financed, always got the best rate when buying a car, and that's the way they want to treat a vet? TERRIBLE! I called Navy Federal Credit Union back to discuss my issue, like the business mgr. who responded below, told me to. The Associate who fielded my call said there were no notes about this on my account, didn't understand why he/she didn't leave his/her name and said she didn't know why he/she even prompted me to call. Big surprise.

Thank the world for people like Carlos! He never stopped working to get my issue resolved.read more

John at Sugar Land First Community Credit Union called me and was able to solve my oproblem. It is…read morenot the Sugar Land branch that we are dissatisfied with, it's the whole organization and the changes they have made. I tried to email at feedback@fccu.org, to give my contact information, but the email came back to me.

I could not recommend Renee Morton at Morton Mortgage enough! My family was referred to her, and we…read morewere interested in someone who was familiar with "in the loop" living. My husband and I work alternative schedules (health care field), and Renee was always available and exceptionally responsive. We worked with her across the COVID pandemic, and she was quick to meet important deadlines as well as do everything safely over the phone/virtually. This was our first time home buying experience, and we were not disappointed. From the beginning to end Renee gave us advice on our credit, sought the lowest rates, and thoroughly explained the best loan options. I felt so confident after the guidance she gave us and now we have the house of our dreams in the Heights. Thanks again Morton Mortgage, you were outstanding.

We were recommended to Renee as our loan officer for our first house…read more Renee is incredibly professional and will go above and beyond for her clients in terms of communication and attention to detail. She was constantly updating us on the status of our loan and she explained everything in great detail. Not knowing much about the home buying process, Renee was with us every step of the way. She was always happy to explain anything we didn't understand and we completely trusted her information. It was great having someone communicate so quickly with us too. She's very quick in her responses, late at night or early in the morning. We couldn't have asked for a better loan officer for our home! Thank you, Renee!

We purchased our first home in August 2015. We searched for a mortgage company and decided to go…read morewith Baker Mortgage. This was the best decision ever! Cathy and her team of professionals made the process very easy for us. She always answered her phone anytime we had a question and thoroughly explained everything we wanted to know. I highly recommend calling Cathy at Baker Mortgage for your home loan or refinancing needs. Perry Walters

I had been hearing the Baker Mortgage radio ads for a few months prior to calling them. Like most…read morefolks, I wondered if refinancing my current mortgage was the right thing for me to do. When I finally decided to give them a call, I was amazed by the courtesy and warm reception they gave me. Cathy and her staff were very helpful in explaining everything to me and they were with my wife and I every step of the way throughout the entire process. I was very satisfied with the outcome of the loan and would recommend Baker Mortgage to everyone looking for a mortgage lender.