This team is Caring, thorough and they take their time to do things right! My dog had a dental…read morecleaning and was neutered here. I couldn't be happier with the results. He has done so well!! I was also impressed with the exam. 5 stars to this vet and his assistant. Thank you!!

Cat had been throwing up, cats throw up. They wanted to do $500 xrays, then pulled me in (with my…read morekids!) to review xrays and told me he likely had cancer. I insisted we discuss environmental. They didn't even pay attention to me. Then wanted to do some other expensive scan. I said no. Went back when cat wouldn't stop throwing up, mentioned a hundred other reasons to the desk clerk, and she said "oh you're seeing him" and gave me off the books advice. Decided to bail. Went to another vet. They said "cats throw up" all the time. We figured out the cat was licking the bathtub and there'd been Epsom salts in the bath tub. We stopped using Epsom salts, cat has been fine and healthy ever since. They're condescending, alarmist, use the guilt-factor to get you to take expensive exams. Awful experience.

Dr. Ryan is the most incompetent veterinarian in Saratoga Springs…read more Last August our then 13 year old chow mix rescue started having severe urinary issues. She needed to go outside constantly. We had to leave our back door open at night so that I could sleep a few hours. This issue continued. I brought Sarah in to be seen at least once a month with the same symptoms never getting better. I expressed how worried that I was that she had a bladder tumor. I took videos of our girl pushing blankets and toy's between her legs. The video clearly showed how uncomfortable that she was. Her urinalysis always came back showing infection. Big red flag. Dr. Ryan said since there was no blood in her urine it was not cancer. Never once did she recommend an ultrasound or even an x ray. After 3 or 4 times seeing a vet for the same symptoms, especially when they were getting worse, a competent veterinarian would have suggested an ultrasound of some kind of imaging. I finally called her office and said that " she needs an ultrasound ". One week later we had an appointment for an ultrasound. The radiologist took Sarah back for the 20 minute exam. Five minutes later Sarah was back in the exam room. The radiologist was right behind her. He gave us the devastating news that my special girl had a large tumor in her bladder, it was inoperable, and it was pushing on her urethra making it very difficult to empty her bladder. Imagine going for more than 7 months with that kind of pressure on your bladder. Anyone that's ever had a bladder infection knows how painful and uncomfortable it is. We started treatment a few days later but it was too late. On April 15 2023 we had to rush our girl to UVS in Latham. She was very uncomfortable, had stopped eating, and was drooling. She died in my arms that morning. I am completely devastated over losing her in such a brutal way. Our girl suffered. There's no doubt about it. Two weeks later Dr. Ryan sent my husband and I an email titled " termination of professional services". She accused us of posting phony emails and social media reviews to her accounts. I haven't had FB since April 2020. I had every intention of going to a bigger and better practice after she failed to diagnose Sarah's cancer. She dismissed everything and every detail I talked to her about. Her exact words " let's not go searching for something we don't want to find". My Sarah's bladder could have ruptured had I not stepped in. Spring Family Vet is not a hospital. It's a clinic. The only reason she terminated us as clients is because I made an absolute fool of her. We followed our veterinarian Dr. Amy Bergin here from another practice. I should have considered it a big red flag when Dr. Bergin left this practice in less than a year of being there. Dr. Bergin would have immediately suggested an ultrasound for our Sarah had she still been there when these symptoms started. I knew my sweet girl had something very serious going on. Please advocate for your animal companion. Trust your gut. We have filed a complaint with the NYS Department of education for professional misconduct against Dr. Ryan. No other animal companion or their human should ever have to suffer from her incompetence. She is not a strong enough veterinarian to have her own practice. She pushes this ridiculous " fear free " baloney! Let's face it ! A veterinary clinic could be built out of steak bones and most dogs will be very scared and stressed when they come in. She should be working under the supervision of a much stronger vet. This is the most devastating loss I've ever experienced with one of my beloved dogs. Gina Burns

Wow, what a welcome change from our previous veterinarian. Welcoming staff, wonderful vet and vet…read moretech. Both made our three dogs feel at ease. Even our Lacey tolerated (not happy) a nail clipping. We are so glad that we made the change to a truly pet focused veterinary hospital.

I would give 100 stars!! My girl, Tillie had a CCL tear and I looked high and low at vets in my…read morearea to schedule surgery. I could not find available appointments until months out and quotes for the surgery were anywhere between 4000 and 6000k, not including, x-rays, meds, and followup visits. I called VCA for the surgery even though it meant I would have to drive 2.5 hours from Syracuse for the appointments and surgery. Dr. Anderson was spot on. He was knowledgeable and thorough. Went over everything with me before the first appointment. Talked about payment and what was included (everything) and the very specific requirements for recovery and limitations. Surgery went well, I was updated and given x-rays with before and after the operation. The vet was in constant contact either by email or texts - sometimes calls. Every visit was scheduled with our travel distance in mind and our time was completely respected; we never had to wait and were often taken early. Dr Anderson is a pro at these surgeries and his knowledge and experience were apparent. He put my mind at ease and helped us navigate a very big surgery. The recovery and care for a dog after CCL surgery is extensive and time consuming, but it was SO SO worth it. My Tillie girl was unable to run and play and was in constant pain. To see her running, wrestling and playing with her dog friends made it all worth it. Thank you Dr. Anderson and everyone at VCA at Ballston Spa - from Tillie Amyot and her family!

Hit or miss depending on your doctor. My dog's primary vet is wonderful and super helpful, and took…read morethe time to address all of my concerns. The vet that was available for an urgent visit for a hot spot was unhelpful and rushed, and left me with more questions and answers. She also seemed afraid of my dog (my dog has no history of human aggression or reactivity). Overall, the location is well run and clean, the actual service depends on the vet that you see.

A wonderful staff that truly cares about all fur babies AND their owners...They made me feel that…read moremy fur baby was being well taken care of, & I could see AND feel how lovingly they treated all of them....Dr. Jill even called me at home to check on my baby boy & to reassure & calm my fears...I would absolutely recommend them to all Pet owners

Wonderfully caring staff...Dr. Jill is a sweetheart....she went above & beyond for my baby boy, &…read moreeven called me at home after hours to see how he was doing...THIS is the kind of Vet everyone needs for their fur babies

Everything! All staff are patient with my difficult fur babies. Quick, thorough, and affordable.read more

I would avoid this vet like the plague!. I was treated so poorly on the phone that I hung up in…read moretears. The first issue was being cut off for spelling my name when she asked me to. Apparently, she only wanted me to spell my last name, not first. Since I am not a member of the Psychic Friends Network, I wasn't aware of this, and my first name is frequently misspelled. My dog had been seen by them 4 years ago, and due to some unforeseen circumstances, we weren't able to go back. My dog had been fixed and vaccinated during this time, which I tried to explain, but I was shamed and belittled because I had not "kept up the relationship" with them exclusively. I tried to explain the reason for not continuing care through them was because during this time my father had gotten very ill and passed away unexpectedly. She stated I had an attitude, and I wouldn't be happy there. I agree that I would not be happy taking my dog to a place that treats their customers in such a way. How would they treat an animal? For someone in the position of being the first person a customer deals with, she is severely lacking in empathy and simple manners. The unfortunate thing is I had a great first experience there and the vet himself was lovely! Luckily, I was able to call Countryside Veterinarian Medical group, had a lovely person assist me, and got an appointment for my dog the very next day without issue.

My dog was not himself. He had a hot spot which became severely infected quickly. He was not…read moreeating or wanting to go on walks. It was a Saturday morning and I called around , and no one would see him. Thankfully I found Dr Lansing, he got us in and treated my dog. He was compassionate and caring. Many thanks to Dr Lansing !!!!!!!!

We are in Ft Ann area for the summer escaping the high Covid numbers in Florida. Our 16 year old…read morepoodle has had congestive heart failure for 3 years and on meds for 3 months. He responded well until last week and then took a nosedive. Coughing, not sleeping with us, no appetite. We could not watch him suffer. Called several veterinarians in the area. All said they were under staffed and could not see us. Dr. Lansing answered his phone and got us in 3 hours later. He and his wife were professional, caring and efficient. Can't say enough good about the care. For under $300 our fur baby was quickly and painlessly euthanized. We will pick up his ashes in 2 to 3 weeks. Cremation was included in the cost.

Spoke with a very nice man (Willy) when I called to get my new kitten seen for a semi-urgent issue…read more Unfortunately Haven Animal Hosp is not taking new patients at this time (05Nov2024). Still, Willy was a kind, calm, HELPFUL, voice in the midst of my stressful morning, I just had to let the world of Yelp! know :) Thank you Willy!

Everyone at Haven Animal Hospital is simply great. Dr Thibeault and her amazing team has seen us…read morethrough every life stage of our many pets. The team there is an essential, compassionate, and capable part of our family. I couldn't imagine bringing our pets to anyone else.

Update. My dog contracted Sarcoptic mange at Greenfield, and that's how we ended up with the mite…read moreinfestation!!! They were the very cause of the problem that they wouldn't treat. We've been suffering for months, not knowing what the cause was. May Karma find its way to their doors and soon!

Greenfield Vets and their staff has always been professional, kind and completely wonderful with…read moreour animals . Dr Serfis, Dr Akawi and Dr Hunnicut have been there through it all with our fur babies and have always given top notch care and the best advice

We brought our 11 year old pitbull mix to here, because our usual Vet could not treat him for his…read morearthritis. The first time we made an appointment in this Office we explained to the staff exactly how our dog was walking, and unable to jump up on the couch like he used to - he could no longer go up & down stairs, and there were days where he couldn't hardly walk. When we got to the Office, we were brought right in - we saw the doctor and the tech and they were very knowledgeable regarding his condition and gave us many options. We opted for an injection that he gets once a month, asprin & a pain medication - so far our 11 year old fur baby is doing much better, walking (short distances), he still can't jump up on the couch - but at least he's not in so much pain.

I got my first puppy and I didnt know where to go since all of the vets around here have bad…read morereviews. This vet was recommended by my neighbor and I have had nothing but a fantastic experience! They even took us in last minute when my dog broke his nail badly. Highly recommend