Doc Peters is the best vet I have ever had. He diagnosed thyroid condition in my greyhound, and his…read morecare has been thorough, excellent ,kind and timely.

Great vet. Tammy at the front desk is a doll. Its more than clear they genuinely care for their…read morepatients (my pets).

Our various pets have been under the care of Hearthstone and Dr Joli for nearly 25 years! We have…read moreNEVER been dissatisfied with the care, understanding and compassion that she and her staff have provided to us and our pets in all this time! Dr Joli is a highly capable and instructive Veterinarian for which we feel so privileged to have as the care giver of our furry family members! And I would add, at an affordable price, albeit one can't measure in $'s the quality of her care!!

My sixteen year old dog, with a serious heart condition, needed surgery on his mouth to remove a…read morelarge, disgusting growth. This was discovered just before Dr. Jolie went on vacation. I took my dog to another vet to seek surgery, but she was not interested because of his age and heart condition, and because this is a very risky procedure. Thank God for Dr. Jolie! After careful consultation with my dog's cardiologist, she removed the growth, and my dog is doing very well. She saw that he still had a lot of life left in him, and I appreciate her compassion, excellent skills and intimate care. She has treated three other pets of mine in the past and has always taken her time with each pet.

I found this place through the rescue that I foster a senior dog through. I loved them so much that…read moreI switched to them for our dog. Her first visit was yesterday. She was stressed out and nervous, but they made her feel at ease by sitting on the floor and playing with her. They did not push me into things I was uncomfortable with, but gave me choices and even tried to help me save money with her meds and tests. They did not treat me like a bad mom because I don't like to pump my dogs full of chemicals. They were easy to talk to and ask questions so that I could make informative decisions about my dogs health and well being. We will be returning every year for check ups and anything else my pups need to be seen for. Highly recommended.

Took my 9 y/o cat there as we had recently moved to the area. All of a sudden he had started…read moredropping weight. The people at the clinic were very pleasant . They took blood and did an exam, but said they were not sure why he was losing weight. They scheduled a dental for him in case his teeth were the problem. They also gave him an antibiotic shot. They mentioned he wasn't very compliant with the exam. At this point, my cat has gone from 20 pounds to 11 pounds, very quickly. They scheduled the dental for two months away. Uncomfortable with watching him look like he was dying while waiting for the dental in 2 months, we took him an hour away to our old vet. They palpated (no mention of lack of compliance) and found a mass in his abdomen, confirmed it with X-rays and 2 different vets both concluded it was likely cancer and he was in the process of shutting down. We didn't come home with him. In future we will continue to drive the hour to our previous (current) vet. I will add that they did communicate well. They followed up via text to see how he was getting on, which was good, but I'm disappointed they missed an abdominal mass, esp on a cat that was sooo skinny. I'm sure they'd be great for vaccinations etc.

I have since moved out of the area, but Dr. Yanus was our vet for 2 dogs and a cat for many years,…read moreand never had a bad experience. The women at the front desk, while not always the warmest to me, were beyond friendly to our animals, and were definitely all animal lovers. Dr. Yanus also clearly loves his job, and loved to answer any and all questions I had, never making me feel like it's something I should already know. I also feel like pricing was extremely fair. While I never had any issues with major illness or injuries, standard checkups and vaccinations never resulted in sticker shock. The only downside is that as it is a small practice, the hours are not the most convenient. No weekend or evening hours available.

A wonderful staff that truly cares about all fur babies AND their owners...They made me feel that…read moremy fur baby was being well taken care of, & I could see AND feel how lovingly they treated all of them....Dr. Jill even called me at home to check on my baby boy & to reassure & calm my fears...I would absolutely recommend them to all Pet owners

Spoke with a very nice man (Willy) when I called to get my new kitten seen for a semi-urgent issue…read more Unfortunately Haven Animal Hosp is not taking new patients at this time (05Nov2024). Still, Willy was a kind, calm, HELPFUL, voice in the midst of my stressful morning, I just had to let the world of Yelp! know :) Thank you Willy!

Everyone at Haven Animal Hospital is simply great. Dr Thibeault and her amazing team has seen us…read morethrough every life stage of our many pets. The team there is an essential, compassionate, and capable part of our family. I couldn't imagine bringing our pets to anyone else.

I have a family member that has been bringing her cats to this veterinary location for years…read more I now have a new family member - a kitten - and have been bringing her here to get the necessary tests, shots....etc. They're wonderful with her and the kitty is thriving. The waiting room is clean and they adhere closely to the time of the appointment. Thankful to have a great vet so close to home.

I have been bringing my 2 diabetic Bichon Frise to Dr…read more Cripps for years. Dr. Cripps and her staff are compassionate and trustworthy. I recommend Saint Francis Veterinary Hospital to anyone looking for a new vet.

My five-year-old cat, who has always been strong and active, became suddenly lethargic. Chris…read moreBrockett helped us understand the issues involved in the various tests and courses of treatment we could undertake, explaining what might be wrong and what we should expect. I'm used to vets just dropping all the possible tests on me without really explaining what they'll be distinguishing, and without really wanting to talk about it. It's great to have a change of pace from that. My second visit, I accidentally came in the day before the appointment. The office found a free slot and accommodated me anyway. Fantastic.

This team is Caring, thorough and they take their time to do things right! My dog had a dental…read morecleaning and was neutered here. I couldn't be happier with the results. He has done so well!! I was also impressed with the exam. 5 stars to this vet and his assistant. Thank you!!

Dr. White and his son and all the staff are amazing. They truly love animals and won't charge you…read morefor things you don't need or suggest outrageous tests and procedures like some other vets. They are invested in the community and help families to keep their pets happy, healthy and safe.

Horrible place, one of the vets is good but disgusting receptionist service and the old doctor…read moreripped us off without doing one of the services I asked for. We were charged $250 for a spray for my dog, which is not worked at all in the past four years. Twice a year, my dog has bad allergies so we come in for a pill also, his nails clipped and his anal gland squeezed. None of these performances were done. We were charged an excessive amount of money and they still haven't even told me what it's over asked for an itemized receipt twice now, and the people have hung up on me because I use the term that my dog is still licking his butt like a motherfucker. So sorry they're virgin ears have never heard anyone swear before, didn't swear at them, but I should've because this is absolutely atrocious to charge someone that amount of money and not do one of the things they asked for in their normal two times a year visit. We spent $250 for a spray that doesn't even freaking work that I just looked up cost 10-15 $ depending on the store & now since it's been multiple days my poor dog is in distress & they're telling I now have to wait till Monday cause that's when the other vet comes in. THE ONE WE NEVER EVEN SEEN ONCE BEFORE. They should be ashamed with this disgusting behavior & basically fraud service.

I was interested in seeing Dr. Ryan and the staff at Springs Family Vets Hospital because of an…read moreexclusive deal. Unfortunately the deal had expired, but we visited them because of the concerned and ability to get us in same day. Our family adopted a puppy we thought was healthy. After the 2nd night with us, the puppy was struggling to breath. When I called the office, I staff heard our poor pup and arranged a same day appointment. 1) the staff saved our puppies life (had pneumonia at purchase) 2) As a first time pet owner ALL their staff is gentle and abide by a comfort/ safety procedure to ensure cruel free/ scary free service for both owner and pet :) 3) The hospital was very mindful about pricing expectation and explained every fee charged. ****NY residents planning on adopting a puppy, TAKE YOUR FUR BABIES to the vet within 3 days! Dr Ryan helped our family fill out the Lemon Law paperwork. You're nuts, we love our Princess so much we'd never trade her in as a clunker! ( but we did get her all better)

Dr. Ryan is the most incompetent veterinarian in Saratoga Springs…read more Last August our then 13 year old chow mix rescue started having severe urinary issues. She needed to go outside constantly. We had to leave our back door open at night so that I could sleep a few hours. This issue continued. I brought Sarah in to be seen at least once a month with the same symptoms never getting better. I expressed how worried that I was that she had a bladder tumor. I took videos of our girl pushing blankets and toy's between her legs. The video clearly showed how uncomfortable that she was. Her urinalysis always came back showing infection. Big red flag. Dr. Ryan said since there was no blood in her urine it was not cancer. Never once did she recommend an ultrasound or even an x ray. After 3 or 4 times seeing a vet for the same symptoms, especially when they were getting worse, a competent veterinarian would have suggested an ultrasound of some kind of imaging. I finally called her office and said that " she needs an ultrasound ". One week later we had an appointment for an ultrasound. The radiologist took Sarah back for the 20 minute exam. Five minutes later Sarah was back in the exam room. The radiologist was right behind her. He gave us the devastating news that my special girl had a large tumor in her bladder, it was inoperable, and it was pushing on her urethra making it very difficult to empty her bladder. Imagine going for more than 7 months with that kind of pressure on your bladder. Anyone that's ever had a bladder infection knows how painful and uncomfortable it is. We started treatment a few days later but it was too late. On April 15 2023 we had to rush our girl to UVS in Latham. She was very uncomfortable, had stopped eating, and was drooling. She died in my arms that morning. I am completely devastated over losing her in such a brutal way. Our girl suffered. There's no doubt about it. Two weeks later Dr. Ryan sent my husband and I an email titled " termination of professional services". She accused us of posting phony emails and social media reviews to her accounts. I haven't had FB since April 2020. I had every intention of going to a bigger and better practice after she failed to diagnose Sarah's cancer. She dismissed everything and every detail I talked to her about. Her exact words " let's not go searching for something we don't want to find". My Sarah's bladder could have ruptured had I not stepped in. Spring Family Vet is not a hospital. It's a clinic. The only reason she terminated us as clients is because I made an absolute fool of her. We followed our veterinarian Dr. Amy Bergin here from another practice. I should have considered it a big red flag when Dr. Bergin left this practice in less than a year of being there. Dr. Bergin would have immediately suggested an ultrasound for our Sarah had she still been there when these symptoms started. I knew my sweet girl had something very serious going on. Please advocate for your animal companion. Trust your gut. We have filed a complaint with the NYS Department of education for professional misconduct against Dr. Ryan. No other animal companion or their human should ever have to suffer from her incompetence. She is not a strong enough veterinarian to have her own practice. She pushes this ridiculous " fear free " baloney! Let's face it ! A veterinary clinic could be built out of steak bones and most dogs will be very scared and stressed when they come in. She should be working under the supervision of a much stronger vet. This is the most devastating loss I've ever experienced with one of my beloved dogs. Gina Burns