My wife and I couldn't be happier with the quality. We recently relocated from Memphis TN area to…read morehelp with my mother. I was a little worried we couldn't find a cleaners that we were as happy with as the ones we used in Collierville TN. She is more pickier, and making her happy is no small feat. Personally, I have never had my shirts look any better. Especially around my collars and arm pit area. Very friendly folks!

Owner, Kendall Frazier ruined my Luxury Lynnwood Comforter, and refused to compensate me for the…read moredamage, even though it was totally his fault. I took my comforter to be cleaned only. When I went to pick it up, it had crinkless all over the comforter, that appeared to be hard pressed in. I believe that the crinkles came from shrinkage.I questioned it. Kendall said he had cleaned it himself, and noticed the crinkle but couldn't explain why it looked that way. I left it with him to correct the problem. The next morning I asked him to try steaming it instead of reapplying the cleaning solution, out of fear that the solution may have caused the problem. To somewhat shorten the story, he started trying to deflect the blame away from himself and became very angry when I told him he was feeding me a bunch of bull by telling me. "this was the new thing now, they're making them like that now. It's suppose to look like that after it's cleaned." He also told me, that's the way the comforter was made, as if I was too stupid to know what my comforter looked like before I took it there. He later told me that the top stitching that ran around the bottom of the comforter caused the crinkling over the entire comforter, (bull) and last but not least, he told me the crinkle probably came from the way it had been laid on. Well, if that's the case, he and his employees must have taken a nap on it before I came to pick it up. He (Kendall) got really mad at me because I was challenging him on all the idiotic excuses he was giving me to deflect responsibility for the damage to my comforter. Long story short, when I took my comforter home and started making my bed, I discovered he had removed the decorative cording ( roping around the edges of comforter) and restitched it with tacky uneven hemming. He had no business altering anything on my comforter. I only took it there to be cleaned. He did it out of pure meanness. There's no other excuse or reasonable explanation for removing the cording from my comforter, when it was only there to be cleaned. All of those wonderful comments and good ratings he has. I'm sure are posted by family, friends, and employees, cause I'm sure there are others who have had equally as bad a experience. They didn't even have a steamer, and was probably angered even more because he had to go somewhere and get one to steam the crinkle out of my comforter. This is when I believe he decided to cut the cording off my comforter. I don't know how a cleaners operate without a steamer. Seems like a necessary piece of equipment to me. Also his idea of compensation was, in order for me to get my money returned, I'd have to give him my comforter. I told him No! I should get my money returned along with my damaged comforter, and if you can't fix the Crinkles, you should compensate me so I can replace my comforter.That should be at your expense, not mine. I left a message for him to call me and explain to me why he cut the cording off my comforter. He hasn't returned my call, and I don't expect he will. So BEWARE, His professionalism is only good as long as you don't make him mad. He will purposely destroy your things to get back at you if you make him mad. Even if he is in the wrong. He said I insulted his integrity. WHAT INTEGRITY? He doesn't have any integrity, certainly not any professional integrity. If He was so concerned about his integrity, he would've done right by me by apologizing for his mistake, admitting that it was his fault, and by asking me "what can I do to make this right? Had he done that, I would've respected that and continued to do business with him, but now I will share my experience with everyone I know and don't know.

Gilpin Dry Cleaners has been a locally owned and operated dry cleaner in Tupelo for decades! The…read moreowner's & employees are all so kind & helpful. Their service request are always fulfilled. They provide full service for any detail of clothing need. They are very reasonably priced. Gilpin is the best dry cleaner in our town!

We haven't used a dry cleaner for some time. We used Gilpin before our cruise. My husband needed…read morehis tux and several shirts cleaned. He was very satisfied with the results and I felt the staff was very friendly. Will definitely use them again !

Service was warm and friendly. The quality of our items were done to perfection. We just moved her,…read moreglad we have this wonderful place we trust.

Sparkle cleaners is a joke. I drop my black comforter off last friday to get cleaned. I picked it…read moreup yesterday in the same condition when I brought it. Found tiny holes in the comforter where the cushion is coming out and dons all over the Comforter. If I had took it back I would be in trouble because I was gon cut up. That girl at the front desk has a smart mouth... not professional at all. I wouldn't take a cleaning rag up there in the future. DO NOT take expensive things there or big King size comforters... they have no clue what they are doing. I should have followed my first mind and took it to the other one.... Never again

Incredible job! Did a same-day dry cleaning and cleaning of 4 items for a relatively good price and…read morewas ready faster than I expected! Will definitely be back!

Honestly this place used to be my go to dry cleaners in town. I brought a short dress here to get…read moresome bronzer out. They missed a spot on the back and didn't realize til I got home. I brought it back to see what could be done and the guy was sooo rude!! I said I hate to be that person but they refused to take the dress back, give me even a partial refund, or be sympathetic to the inconvenience! They said they were supposed to put a tag that it wasn't cleaned all the way but didn't. Maybe he was having a bad day. Do better Lapels!!!!

This cleaners is the ONLY one in this city that I will use. They are not only professional, but…read morethey are extremely fair and honest. Just a hard working family trying to make a living as we all are. My clothes come back fresh, neat, and pressed to perfection every single time. I have patronized the business for four years now and I am so thankful that I found them. They set realistic expectations on turnaround times and I couldn't ask for more than that. Especially with a customer like myself that drops off 15-20 pairs of jeans along with 15 shirts at a time. Long story short, thank you Sam and Patty for serving the community. It is greatly appreciated...

Nice local dry cleaners. Stuff comes back clean and on time. Everyone is very friendly. Love small…read moretown people and businesses

Great place to get your cleaning done. Been using this cleaner for about two and half years now…read morenever a problem always people for positive and receive excellent service they also can handle alterations. The owner very nice and helpful. One of the best cleaners I've ever used anywhere.

I thought I would try someplace cheaper but never again not only did they leave my jacket damaged…read moreand buttons missing but they refused to compensate me for it. When I asked for the owner he never responded so I called and called and finally got a response and the customer service was so unprofessional and unbelievably rude 0/10 would rather pay more elsewhere.

We went for alterations on a men's suit. Very satisfied -- although they are a bit pricey…read more Excellent staff!! Highly recommended.

First, there was only one employee working on a Saturday when there were multiple customers…read morewaiting. I had brought two dresses to be hemmed and altered as advertised online as a service provided. The employee stated that they could complete that service. After having the dresses pinned (which the employee did not seem comfortable doing), I was given an estimate of $100 for both dresses. Upon returning to pick up my dresses, the charge was $165 (much higher than estimated). Upon trying one of my dresses on, the shoulder straps that were pinned in order to be taken up still had the pins attached to the dress (the straps had NOT been altered). Both of my dresses were also hemmed unevenly. After calling the store and stating my problems, the store did not apologize and stated they did what was requested. In an attempt at an apology they offered me a coupon to use at a later date (which will not be used since I will NOT be returning).

Great, friendly service. Quality cleaning & laundry.read more

I've used three dry cleaners in Jackson over the last 11 years and Westside is by far the best…read more They are conveniently located, have a friendly staff, genuinely care about the customers, and are fast. I highly recommend their dry cleaning services.

WEST SIDE CLEANERS (5 Star) 410 Oil Well Rd, Jackson, TN…read more38305 (731) 668-5400 Come Hear My Story ! I bought a new suit at Men's Wearhouse in Jackson, TN to officiate at my grandson's wedding in Austin, Texas. When I returned, I asked some minister friends who is the best dry cleaners in town? One said, "I like West Side Cleaners!" So I took my suit to them and picked it up in time to wear to my cousin's funeral. I hung my new coat in my car until I got to Memphis. When I got to the funeral home, I put my coat on and my wife said, "Oh my! You have a huge 3 inch rip at the bottom of your coat in the center and it really shows. The lady at the funeral home was very accommodating and tried to put it back together with cloth tape. So, the next day, I took it back to West Side Dry Cleaners thinking they might be able to repair it. Was I surprised when the owner, Chris, said material is missing and it was unrepairable. So went to Men's Wearhouse and asked to purchase another $499 coat to replace the damaged one. Men's Wearhouse was so impressed with the owner of West Side Dry Cleaners, Chris Maxwell, for doing the right thing and not passing the buck, they gave him a business discount. Chris dry cleaned the pants at no charge ! Chris tells me he has owned Westside Cleaners for 30 years and they try to take care of their customers. It's rare to find such honorable people who are willing to go to such lengths to take care of their customers! I have now found are two businesses: Men's Wearhouse and Westside Dry Cleaners ! Thank you, Chris Maxwell, for putting the customer first !!!