'Unreview' I suppose but after 3 weeks of trying to get a response - multiple tries on the phone…read moreand via website. All the positive reviews are the only thing that kept me so persistent, and to be honest, I would have even been okay with a response that said 'would love to help but we just have no time for the next 2 months'... instead nothing at all. Frustrating at best

After a google search, followed by searches on BBB, Yelp and Facebook, and a very personable…read moremeeting with Spencer, we had a great feeling about hiring Westminster Fence & Deck to redo our fence! Spencer gave a fair quote and was genuine in understanding our needs. He was great at communicating: always on top of his emails with the various questions I had.  His crew of men, Dan & Colin, were very friendly and respectful of our yard. Their takedown of the old fence was quick! And the craftsmanship of the new fence was superb! Their tag along beauty of a Bernese Mountain Dog, was very quiet and respectful of our property too! I highly recommend calling Westminster Fence & Deck to take care of all your fencing needs!

We were particularly impressed with family staff. They were very efficient, showed work progress…read moreand did a great job. The process we will expect to give years of excellent protection and durability. Definitely, give a high recommendation

The entire process from the estimate to final completion of the deck was professional and seamless…read more The finished product exceeded my expectations, and I'm so very glad I chose this product and Newport to do the installation.

Mike and his crew were great and we were very happy with the end results. Would highly recommend…read moregiving them a call!!

From the owner: we provide Quality services for Cedar Fencing, Vinyl Fencing, Decks, Pergolas and various other…read moreprojects throughout the lower mainland.

Rick and the Aspen Sundecks team did an excellent job rebuilding my deck with new Timbertech…read morecomposite and railings. They took pride in their workmanship and were quick to respond when I had a question or concern. I appreciate the quality of the finished product and the peace of mind I had working with them. I would definitely recommend Aspen Sundecks as a one stop solution for a new backyard deck.

From the owner: At Aspen Sundecks, we believe your outdoor space should reflect your lifestyle and aspirations…read more Whether you desire a tranquil sanctuary, a social oasis, or an inviting space to entertain, our team of experts will collaborate with you to bring your vision to life. Delight in the British Columbia beauty that surrounds you and embrace the transformative power of an exquisitely designed sundeck, personalized to elevate your outdoor living experience.

TEN [10] months ago we contracted with this firm to build us a Trex deck…read more "AJ" built us a rock-solid deck that we are nearly completely pleased with the exceptions of several 'accessory' items. 1. The ground cover that they recycled does not go end-to-end. [see hose door] 2. There is absolutely no ground cover installed under the expansive step that was requested and built. 3. The hose door - built in order that there would be no unsightly garden hose laying on or around the deck. The closing mechanism is amateur PLUS, when inside, the hose lays on dirt...the ground cover does not extend to the outside edge of the deck. The most frustrating part of the above problems was/is that the owner made no attempt to re-visit the site in order to offer some correction to them but, rather, chose to debate and argue about whether or not we were correct in our observations. We have waited for contact from the company for TEN months [there is a 2-year labour warranty that is totally useless unless the persons involved in the construction make the effort to come to the site, view the problems, and make some effort to correct same]. After reviewing other customers observations it will come as no surprise to read a series of excuses from the principal of the company but, rest assured, what has been written above is factual and true. If any potential customer of this company is so interested...upon contact...I will invite them to our home to see the finished product. Repeating the initial statement ... a very solid deck was built...the custom features coupled with an attempt by the company to minimize cost [ground cover], and argue rather than repair forces us them give them a middle-range rating. Be certain that everything is in writing with sketches and photos.

Worst contractors I've ever had the displeasure of dealing with…read more Hired Deck Experts to built a modest-sized deck patio cover, aluminum with tinted glass roof, 8'x12'. The end product looks fine, but the total lack of professionalism made me regret hiring these guys. The workers left a mess and damaged property, without saying anything, and we received no apology from them. After being blown off in early May, I decided to leave the project until next year, but in mid-August, the company owner emailed back asking if I was still interested. I (now regretfully) said sure. Here's' my experience...I met with the owner, Darryl G. we were then emailed a quote of $2465+tax for the 8'X12' (96 sq ft) project. We gave it the green light. We were sent an email to prepay a 50% deposit at the local CIBC, which I thought was a bit strange. I was a bit hesitant. Normally, every contractor I've worked with gets a cheque the day they show up to start a project. And, they pick up a cheque and deposit it into their own bank. We went ahead hoping our money wasn't just gone with the wind. This should have been a red flag 2 weeks after our deposit, workers appeared on the back deck and started work...no phone call notification, no knock on the door even? Also of note, the company owner was not present...just two second-rate hired hands. (Who I vetted to do the job is not who I got. Very misleading). It didn't take long, maybe two hours, for installation. They vanished. No knock on the door to say they were done? My deck was covered in aluminum cuttings/shards, bolts/screws, dirt/gunk from the gutters they cut away, and even exact-o blade bits. Not cool. Also, a large flower planter was smashed on my back patio. I would have expected a knock and apology. And clean up! Unbelievably, I discovered that the workers used my patio furniture as sawhorses to cut metal posts. Unacceptable. Only two of three quoted support posts were installed. I quickly sent emails to the owner and advised them of my issues. He replied to say "he'll talk to them" about the clean up. He also said that the third support post was deemed unnecessary with the installation of a supposedly heftier beam. When this decision was made is beyond me. The price was "unaffected." Any modification to a quote should be made in writing to inform customers...otherwise it leaves them wondering if they're getting what they paid for...that should be normal practice for all industries. Better to keep the customer in the loop than not. Note: completely ignored my broken planter situation. I know it was intact before they showed up. Grrr. If you're looking for great attention to detail and customer service, this is not the place for you. Honestly, if they hadn't of left it messy and broken my planter, I wouldn't be upset. (If they had addressed the broken pot and apologized upfront, I wouldn't be as upset). C'est la vie. I'm left feeling like I don't matter, probably because in Deck Experts' world, I don't. After a barrage of emails, and then cc-ing the owner's accountant/wife, I finally received an email apology. He "said" he fired the guys that did my install without having seen the work/damage in person. I also was offered a small discount for my labour to clean up THEIR mess, with my own shop vac., and the cost of replacing my broken planter. One final note, I withheld paying the balance since they forgot to bolt one of the support beams to the roof (would that pass code?) properly. It took 2 weeks to get someone to fix this?? I wish someone had posted any feedback about this company. There is no way this is their first debacle. I would have avoided them like the plague.

Highly recommend A&A flooring accessories, estimates/ quotes for free, supply and install…read morehardwood, laminate, vinyl flooring as well as accessories.

From the owner: We merge quality with craftsmanship in flooring. Specializing in hardwood, we also offer vinyl and…read morelaminate flooring, custom accessories, and stair nosings. Excellence defines our 15-year legacy.

DO NOT GIVE THEM YOUR MONEY! This company did not provide the services I paid for, has kept my…read moremoney and has failed to respond to a court action to retrieve my money That's the short version. The long story is below. I read the reviews and thought I'd picked a winner here. I'm happy to hear that others have had a good experience. Unfortunately mine has been very different. Different enough to warn you about. I had Fadhil give me a quote for a truck rack back in March. I had to drive all the way out to his shop in PoCo to drop off my deposit because he's not set up for credit/debit and doesn't do e-transfers. I said I needed it asap, because my busy season was coming up. I tried to get in for the fitting but it was put off. After nearly 3 weeks of not hearing back, I called them to find out what was going on. I didn't get a response so I called again. Still nothing. Then I emailed. Finally I got a reply. I was told the materials were on order and they'd let me know when they'd be ready for installation. By this time I'm getting busy at work and need that rack. Weeks go by and I hear nothing. By the time late June rolls around, I've had it. It's too busy at work to bring the truck in now. I ask for my money back. Again I have to contact them multiple times by phone and email over several weeks to follow up on getting my money back. After numerous delays, I was told they were just cutting the cheque, then that the cheque was in the mail. Well the cheque was in the mail for three weeks. The receptionist swore up and down that they mailed it when they said they did and that it was just taking a really long time to get to me. She even told me that they'd sent cheques to other companies that same day and they didn't arrive for two weeks! When I finally got my cheque, Fadhil had deducted $124.70 for materials and there was a Post-it Note saying to call before cashing the cheque. I called and was told not to cash the cheque until the next day or later so they could have the proper funds in the account. (Something you think you'd do before sending the cheque!) I followed instructions only to find out that the cheque had bounced and my bank had charged me $5 for the NSF. As this matter escalated, I repeatedly asked to be called back about things. I first asked the receptionist to call me back. This happened several times and not once did she do so even after I brought it to her attention that she kept saying she would return my calls but never did. After this happened a few times, I asked speak directly with Fadhil. The receptionist would say he'd call me back and then I repeatedly didn't hear back. Finally I insisted on getting his number to speak with him directly. After a lot of excuses, Fadhil's receptionist told me that she wasn't allowed to give me his phone number! I explained that the cheque had bounced and that this was getting into legal territory and I needed him to call me back for real. She promised up and down he'd call me back in two minutes, which she'd promised before. I got off the phone and, as usual, he never called me back. This whole episode has been very disappointing. It's also alarming because Fadhil has nearly $900 of mine and I can't get anyone from his company to contact me about this. As it stands now, I've had little choice but to file a small claims action since I haven't heard back about my deposit. The owner has simply ignored the claim so I am escalating the legal action. Obviously it was a huge mistake and a waste of a lot of time and energy going with Fadhil. I trusted him to come through based on the reviews posted here, but good reviews obviously don't guarantee that things like this won't happen. Don't make the same mistake I did. There are other companies to go to if you're wanting metal fabrication. I can't vouch for them but I can certainly warn you about Urban Metals. Run!

From the owner: Affordable and professional Custom railings, gates, fences & glass. Design, fabrication and…read moreinstallation in Port Coquitlam.

The waterproof layer for the balcony and the rear deck started to crack. After contacting four…read moreother deck companies and hearing nothing, I was so happy with a prompt response from Celsky. It was easy to communicate with Celsky. Ken addressed all of my concerns regarding the vinyl decks and a staircase. The result was amazing. I was very happy with the workmanship.

Ken was very thorough and prompt in the deck replacement he did for us. He took care of some rot…read morethat he discovered around an adjacent window as well. Once he started work, he never disappeared or left to do another job at the same time; all work was finished on schedule. It is the second time that we have had Ken/Celsky install a deck for us over the past 10 years, and we would not hesitate to hire him again!

Bobby built a deck for my home here in North Vancouver and I have to say I am very disappointed…read morewith how everything turned out. The quality of the work was done to a very poor standard and nothing met my expectations. When I reached out to Bobby to talk about my concerns, he was extremely rude and basically told me it was my fault because of the type of land my property sits on. I found that response completely unacceptable. I spent good money on this deck and to be dismissed like that was frustrating. I would not recommend Bobby based on my experience.

I had railing work done by Bobby and his crew about a month ago, and after looking it over, the…read morequality just isn't what I was expecting. I paid a significant amount of money for this job and I'm genuinely disappointed with how it turned out. Bobby mentioned someone would stop by to take a look, but that was five days ago and I still haven't heard a word. I'm not asking for the work to be redone. I just feel like a partial refund is fair given the experience.

I would avoid these builders at all costs. Their customer service is completely lacking and when…read morethey do send someone out to fix the ,multitude deficiencies you will have on your new build you will yourself lucky if they don't break more things than they try to fix. They use the cheapest quality materials on their builds and have people working that are so poorly trained you will wonder how a company like this can even stay in business. I have had a deficiencies list 5 pages long and for the better part of two years only things that involved a bit of paint would they fix. They redid my border tile in my bathroom only to break more of the main tiles. My kitchen cabinets have been crooked and discolored for two years now and home warranty had to ban them from coming back and bring in their own crew. one of my toilets broke after a year and when i pulled it out to see what was wrong it was so crooked underneath its amazing no one was killed. Avoid or put a massive holdback in any offer you write on Clayton Heights

We bought from Legendary. Watch out for the GST scam they pull. Watch out for the conflicting…read morewording in the contracts they use. Always use your own realtor to represent you, never use theirs. Industry standards need to be revised if what we have here is acceptable. Home Warrantee less than useless. Deficiencies person: No follow through Plumbing materials: Query cheap and breaking down with shoddy installation. Laminate floor: Poor quality. Builder installed washers and dryers improperly set up and literally rock out the doors - not addressed. Concrete: many garage floors had to be replaced which makes you wonder what lurks beneath the carpeting in your basement. The city compelled them to replace sidewalks and curbs through out the neighbourhood due to poor cement quality. Landscaping: Buried construction debris through out the yards of the development e.g. siding, chunks of cement, tile etc... Yards don't drain. The grass in the boulevards and yards is dying off for lack of sufficient topsoil beneath it. Home Warrantee doesn't cover this. Vaulted ceilings in some master bedrooms are cracking at the peak. Crooked walls. We started out thrilled. The GST issue made us loose faith in Legendary's integrity. Improper installs through the complex have caused problems. Instead of re-installing the things properly Legendary prefers to do the band aide approach and 'adjust'. Drywall/Paint: Watch out for marks in the dry wall, unpainted patches, wrong paint etc. A word of advice to Legendary: Be up front. Use clearly worded contracts. Have translators available if your trades people need to deal with home owners who only speak English. Deficiencies usually aren't huge, stop trying to band aide them.