Have been a customer for over 30 years and I would never think of trying another agency. They are…read morealways ready to explain why I should do something and they've always been right. I know George since we bowled at Royal Lanes in the 80's. His son is as great as he is. The apple doesn't fall far from the tree. Keep up the good work and God Bless.

George and Shane Henry are owners of Consolidated and are a father and son team. They are quick to…read morerespond and give great follow up service. They have a great staff who are equally efficient and polite. I received good advice on coverages come up ways to save money, but more importantly, ways to manage risk effectively. These days is a lack of appreciation for those who provide top service to their insureds. Shane and George are very engaging and listen to their clients well. Give them a call before you insure your car, home or business.

If you need the best auto, home or life insurance rates get in touch with Shar Ron White at the AAA…read moreBirmingham, Mi location. She is the nicest and the most patient agent I have ever met. Very informative.

I've never had a worse roadside assistance experience…read more I was left stranded for over 12 hours waiting for help that never came. I called multiple times for updates and was either given no useful information or told they couldn't help. At one point, the call simply ended without any resolution. When you're stuck on the side of the road, you expect the service you're paying for to show up. That didn't happen here. If you're considering AAA for reliability or peace of mind, I would strongly reconsider. My experience was the opposite.

Our other agency was dissolved and we somehow ended up with this agency...where they raked us over…read morethe coals. We moved on and saved several hundred dollars per year in homeowners and almost FIFTY percent on our auto. Yikes.

Great agency!! Friendly, helpful staff, who are always willing to answer questions! Due to their…read morecompetitive prices, we have our auto, homeowners, and life insurance with them. Dave Purvis is an honest, trustworthy man, who is very helpful explaining things. We fell so lucky to have found them!

I started with a renters policy as we bought our first home, and he handled everything. I didn't…read moreeven have to call to cancel my old policy! He was more responsive than my realtor during the whole experience. He keeps in touch with updates to our policy. He helps us maintain the sweet spot between coverage and premium, and will recommend adjustments to coverage when necessary. Awesome! We've had a few claims over the years, and this is where the rubber meets the road. (Or not, in my case-they were auto claims) With Allstate, you call their national customer claim service line, which is top notch, but you aren't alone with this agent. He's conferenced with the claims area to ensure our claim is handled well. Follow up with calls and emails to ensure we are happy! Once he'd even called me back while he was out of the country. This is service! My latest experience, and the one that compelled this review is equally stellar. A change to Michigan Law required verification of my health coverage. I called Bruce, he conferenced the customer service rep and stayed on the line while we called my health insurance provider for the verification. The call, with hold time, took 8 minutes, and the rep was surprised to hear Bruce still on the line at the end of the call. (This is how I know that I have a solid agent. This doesn't seem to be the norm.) If you want personal service and a national company with great local support (the local body shop Allstate uses is amazing as well) you can't go wrong with Somerset Agency. In good hands, indeed!

Bruce Martin is an outstanding agent. Always finds the best quotes / rates and is always there to…read morehelp walk you through any questions or problems you may be experiencing.

When it comes to StateFarm your agent and team is really what makes it. We've been with SF for…read morequite sometime and throughout our lemons our experience has been pure sweet lemonade. Cody has been beyond helpful, and has also educated us on the ends and outs of our policies. He has truly become a true favorite to work with. Thank you guys for being great at what you do. We truly appreciate your customer service.

We've been clients of Terrill's agency for many years and we are extremely happy with the people…read moreand the quality of service. I HIGHLY RECOMMEND contact Terrill !!!

Needed some Canadian for a trip and got a favorable exchange rate relatively to my bank. The gripes…read moreI had with this place was that it was the beginning of the year and they had issues logging into their system which took an extra 30 minutes. After the 30-minute wait I was informed since the first it was the first time there that I had to exchange cash for cash. Luckily there was a Chase Bank next door and I was able to get cash quickly but otherwise this would have been a greater hassle. Also there was another customer that came in way after me and they served them first seemed to not have seen me in the corner waiting.

I exchanged Canadian dollars to American dollars today and and I got a terrible rate…read more They hit me with an effective rate of point six seven six overall--almost seven percent worse than market. That's not a hidden fee, that's straight profit for them. predatory rates on "old" money that's perfectly good.