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    CorePlus Credit Union

    2.0 (9 reviews)
    Open 9:00 am - 12:00 pm

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    Personal banking

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    Charter Oak Federal Credit Union

    Charter Oak Federal Credit Union

    (12 reviews)

    Mauly has always given the best customer service. Her and Jim went above and beyond when I needed…read moredocuments quickly for accounting purposes. I have been doing my banking with them since 1999. They will continue to be my bank for personal and business.

    I have been a long time customer at Charter Oak . I go to the Niantic CT branch and the staff…read moremember Christine is the only one that is ALWAYS courteous and seems to know what's going on! I recently was in there for my husbands power of attorney , to give them the paperwork . Azis the branch manager was rude . He told me the paperwork needed a "stamp" on it and while I was waiting on him I sat in the customer area and I called Waterford main office and verified my paperwork from my attorney did not need to be stamped ! He was argumentative , as was the teller named Ben ! Manager was rolling his eyes, sighing , just acting like he was on a big power trip with MY money ! Donovan started out like that but he quickly turned it around and I have no problem with him . The teller named Christine has ALWAYS been courteous ! For 8 years I have been going to that location and not once have I ever been treated like I recently was ! I question now if I should even keep my money there as I do not trust them anymore . I did speak to Juan at the main Waterford office and he was a pleasure to speak with and I did tell him what had happened . Juan assured me that he and Azis would have a conversation . I had to go 3 times to get it straightened out due to the manager Azis's lack of knowledge or assistance ! It is a trust issue . If I can't trust that you know your job , and be courteous , and not rude ? How can I trust them with MY money !

    CorePlus Credit Union - banks - Updated May 2026

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