Honest Review of MDI Medical Weight Loss & Aesthetics…read more I recently visited MDI Medical Weight Loss & Aesthetics through a Groupon deal for a VI Peel advertised at $172. The office was clean, and I really appreciated the attention to hygiene. The receptionist stood out--she sanitized the entire reception area while wearing gloves and maintained a friendly, welcoming attitude. I would rate her a 10/10 for professionalism and customer service. Pricing Issues & Customer Experience Unfortunately, my experience with the owner was not as positive. When I arrived, she expressed frustration about the Groupon price, implying that I was taking advantage of her by using the advertised deal. She stated that the regular price for the service was $250 and attempted to charge me $225, despite my showing her the Groupon deal for $172. When I reminded her of the advertised price, she rudely dismissed it, saying it was "too low" and then demanded $175 instead. Although it was only a few dollars more, the principle matters. Maryland law states that merchants must honor their advertised pricing, and a customer shouldn't have to negotiate or feel pressured to pay more than what was listed. For this issue, I would rate the pricing transparency a 0/10--very dissatisfied. Customers should not have to pay extra to avoid a negative interaction, especially for a chemical service that involves their face and skin. The Impact on Customers A business should honor its advertised pricing without making customers feel uncomfortable. The owner openly refused to honor the Groupon price, attempted to charge more, and created an awkward situation over just a few dollars. This approach caused customers to walk out, meaning lost business and a negative experience for those who showed up expecting the listed price. If a business chooses to use Groupon to attract customers, they should not argue or negotiate over the price once people arrive. Instead, they should either honor the deal as advertised or clearly state any additional costs upfront. Pricing inconsistency and confrontation over small amounts create unnecessary frustration and drive away potential repeat customers. Similar Issue With Another Customer Shortly after my interaction, another customer had a similar issue with the provider regarding pricing. The owner did not seem to read the room well, as she continued the dispute in front of other customers. The young lady remained polite but ultimately said she would think about it and asked how to get a refund for the Groupon she had already purchased. This interaction made it clear that my experience wasn't an isolated incident. The owner admitted that she uses Groupon to bring people in but then disputes the price once they arrive. This approach is misleading and can put customers in an uncomfortable position. Additionally, because the reception area lacks privacy, these conversations play out in front of other clients, which isn't ideal. Service & Aftercare As for the service itself, the owner applied the VI Peel well, and I was satisfied with the treatment process. However, she could improve on providing clear, in-person aftercare instructions rather than directing customers to scan a QR code from her living room after the service. A more personal approach in explaining post-treatment care would make a big difference. Final Thoughts & Ratings Receptionist: 10/10 - Professional, friendly, and maintains a clean environment. Service Application: 7/10 - The peel was applied well, but aftercare instructions could be better. Owner's Customer Service: 7/10 - She is clearly intelligent and knowledgeable but needs to work on professionalism, pricing consistency, and customer interactions. Pricing Transparency: 0/10 - Extremely dissatisfied. Pricing inconsistency and confrontation with customers over the advertised price created uncomfortable situations, leading to lost business. Which translates to a two stars out of five stars for this platform

I have tried several different IV infusion clinics and this one seems to have the most potent, high…read morequality infusion. I can feel the results almost immediately and they seem to last for much longer. It has not been the case with all places I've tried. I regularly get the immunity drip and recently started NAD therapy. The clinic is very clean and comfortable. Thelma taps my typically difficult veins like a pro, usually on the first try. If your curious about IV therapy, this is a great place to experience it for the first time. If you have tried and love IV therapy, but haven't tried it at Minute Drip yet -- try it and see if you feel a difference, I suspect you will.

I went in for a consultation only today however the atmosphere was beautiful and peaceful, just…read morelovely. All those that I came into contact with was kind. My interest was help with crows feet and neck area. The person that did my consultation with me was knowledgeable and transparent. I left with enough information to review to make an informative decision. The pricing was reasonable as well as payment plans and there are promotions. I am looking forward to my treatment in the near future.

The staff here is Amazing!! I was impressed from the very beginning. I called to inquire about…read moregetting microblading for my eyebrow which is something that I've always wanted but was very hesitant due to some not so flattering example I've seen over the years...lol... I did not want the "drawn on look" so let's just say I've been taking my time looking around for the right technician. A friend of mine referred me to Hourglass Body Spa. I spoke to Adrian several times prior to booking my actual appointment. I felt at ease and comfortable making the decision after our consultation. She really listen and did not treat me as a client but more like a trusted friend. She booked my appointment with one of her staff members. When I arrived I was greeted by her staff and when I was done I walked away with a very natural look. I am really looking forward to taking advantage of other services they offer.

Something that I was so excited about turned into a nightmare. I signed up for a 12 week program…read moreand told Bettie Clark, the owner, after the first week, I could not commit to the program due to Health concerns. I went to her and ask to get out of the program since I had not officially started the nutrition plan. She told me no because it had been more than 3 days after signing on with her. Even though I could not continue with her at this time, I tried several times calling her and leaving messages, which she never responded to. I was told by Bettie, the owner that she would not accept payment and I could contact her attorney. I would not recommend her to anyone I did not feel that she had my best interest at heart, was really only interested in my money

Not healthy. Mostly processed food with approved brands that are in 5 different grocery stores.read more

Lost 50lbs in 5 months. Dr. Passen is pleasant and relaxed. My friends are asking for…read morerecommendations.

What a waste of time and money. Doctor recommended foods I cannot eat (allergies) and lectured me…read moreon how bad excess weight is for one's health. The recommendation was to go on a diet (like I haven't tried that!). Will not be throwing away anymore money on this quack.

I've received several treatments at Abeni Aesthetics, including lip filler, microneedling, and most…read morerecently laser skin resurfacing. Nakia is incredibly knowledgeable and professional, and she brings a gentle bedside manner that makes every experience comfortable and reassuring. I highly recommend her and Abeni Aesthetics for anyone looking for quality care and beautiful results.

From the owner: At Abeni Aesthetics & Wellness, we specialize in personalized aesthetic and wellness treatments…read morethat blend advanced medical expertise with a nurturing, client-centered approach. As a Nurse Practitioner with over 20 years of nursing experience and a deep passion for multicultural skincare and wellness, I focus on results-driven services that are both safe and effective. What makes us special is our commitment to education, authenticity, and treating every client like family. Whether you’re seeking medical weight loss support, rejuvenating skincare treatments, or natural-looking aesthetic enhancements, you’ll receive care that’s tailored to your goals—with honesty, heart, and a touch of humor.

This business is unprofessional and appears to be all hard-sell, very off-putting and concerning…read more We were very disappointed with the services provided - or should I say lack of service. First of all ,it was very, very difficult (months) to schedule an appointment because they share all of their equipment among the three different locations. We were finally able to make an appointment, but when we arrived, the machine had not arrived and they expected us to wait AN HOUR for it to get to their location (which we could not do because we had another obligation elsewhere. We had purchased a 10 plan package (and only used the initial one, which is when we purchased the package at their recommendation) and when we requested a refund (with a price penalty - obviously we would not expect the package discount to be applied) of the remaining nine sessions, we were suddenly told that the packages are not refundable. This was certainly not made clear at the initial session and there is nothing in writing in the consent forms. In retrospect, their approach was a very aggressive sell with the primary goal seeming to be to strongly recommend that their clients buy multiple sessions up front, but then they seem to be unable to actually schedule the sessions. We do not recommend using them at all.

From the owner: The SlimLife Health & Wellness Program is customized to help you lose weight quickly and safely…read more The program includes meal plans developed by nutritional specialists and products designed with busy lifestyles in mind. The SlimLife program is customized to your personal weight loss profile, dietary restrictions, body composition and health concerns. Our team of local, experienced professional counselors are dedicated to guiding you through every step of your weight loss journey! Studies have shown that professional support during weight loss leads to lasting changes. If you are looking for a program that combines scientific research and dedicated personal counseling to help you effectively change your eating patterns and gain control of your weight, the SlimLife program was made for you.