I've been coming regularly here for a couple months now. The owner is so knowledgeable and…read morefriendly! The facility is clean. The equipment is high end, it isn't cheap. I initially started going for red light therapy and cryotherapy for an injury but keep coming back for all the other benefits. Overall my health feels better after starting to go here. Immunity is better, overall inflammation is down. I highly recommend coming here, you won't be disappointed.

I highly recommend it. The owner is very kind and knowledgeable. The place is beautiful with brand…read morenew high end equipment and the cost is very reasonable. They offer some procedures which you can't find in any other places in Cleveland area

Anthony and all of the staff except Maria, are good people. Maria handles billing and she never…read morereturns calls. She's never in the office whenever I called. When I finally got hold of her, she snapped at me for no reason at all. She claimed I had an attitude right from the start. I will never go back there again, just bc of her. I do not recommend this place, you're not sure about how your bill will be paid.

I love this team! I've been to the office for two different issues and have had ongoing success…read morewith both. This group is always welcoming, in good spirits and work great together. The staff is all fun and outgoing, while being very professional. Even Julia piches in getting you started with heat, while the others finish up client messages. They take such good care of you here, I will be back!

This place has horrible management, staff isn't welcoming. Just not a good place definitely better…read morecryo places in Cleveland area

From the owner: Welcome to Northeast Ohio's Elite Cryotherapy Health and Wellness Spa.read more

I DO NOT recommend CryoCare to anyone. We bought several sessions for both of my sons to use DURING…read moretheir senior football season. For most of the season they were having problems with the tanks and they were unable to use their sessions. They have a total of 31 unused sessions and I requested a refund and they refused. They told me to gift the sessions to someone else. WTF? I bought them specifically for my sons to use DURING FOOTBALL! Not to mention I also referred many teammates to the facility and at least 6 of them went and spent money there. They said I should have asked for a refund earlier. Why is there a time limit? I paid the money and DID NOT use the services. It was not available when I needed it and I should be given a refund. BAD CUSTOMER SERVICE!

From the owner: Located in Strongsville Ohio, CryoCare Health and Recovery…read moreis committed to providing the latest developments in cryogenics to help our clients exceed their goals in health, peak athletic performance and beauty. Accelerate the healing process and reduce the body's recovery time with whole body cyrotherapy at CryoCare. The hyper-cooling treatment improves skin tone, reduces signs of aging, manages pain, lowers inflammation and improves athletic performance.

Don't get sucked in! You pay for new credits each month, but due to lack of staffing, you can't…read moreget appointments so you lose credits. I've been with Restore for about 6 years. I used to love the vibe and the service. Now, it's just a monthly money suck that I can't wait to get out of. I'm so disappointed to have lost a place I used to love to visit!

I am writing to bring to your attention a serious incident that occurred at your Restore location…read morein Strongsville on Saturday, the 7th, at approximately 9:00 a.m. I arrived for my scheduled IV drip appointment with female nurse, I'll call her nurse "O" on duty. Although I checked in on time, I was not seen until around 9:30 a.m. During this period, nurse O appeared visibly overwhelmed and was repeatedly on the phone, which she stated was with the owner of the company and an individual from another store. Her distracted and frazzled demeanor immediately caused concern, particularly because I am anxious around needles and rely on staff professionalism to feel safe during IV treatments. My IV drip was started around 9:45 a.m. During this time, another guest had been waiting for approximately 45 minutes while nurse O continued troubleshooting equipment issues over the phone. When she eventually began administering his IV, the gentleman became extremely ill almost immediately. His reaction was severe enough that it appeared something had gone wrong with the IV placement. Despite this, emergency services were not contacted. Due to my own sensitivity to situations involving illness, I had to remove myself from the room. Approximately 15 minutes later, nurse O asked me to return to the room for her convenience. I asked whether the gentleman was still ill, and she assured me he was fine. Shortly afterward, another guest arrived for an IV. While attempting to start his IV, nurse O again appeared to struggle and called to the front desk for assistance. The guest began bleeding heavily during the process, which was alarming to witness. Additionally, I observed nurse O speak abruptly and dismissively to another woman who had come in with a question. The interaction was unprofessional and left the woman visibly uncomfortable. As a long‑time customer, I found the entire experience extremely concerning. The lack of organization, the apparent difficulty with basic IV administration, the absence of appropriate medical response, and the unprofessional communication created an environment that did not feel safe or trustworthy. As a result, of this incident and the month prior when I came in and had a young man giving me my IV drip, leaving my arm severely bruised for days I thought it was best for me to cancel my membership! I was considering returning due to it used to be a very calm atmosphere, but within the last two months and these two incidences, I have changed my mind! I believe it is important that you are aware of these issues, as they pose both safety and service concerns for your guests!

Dr. Rebecca Ault always works to take great care of you physically and also mentally! She checks in…read moreto your day to day life alongside her normal care routine. I've been seeing her for a while now and she has helped me to feel better and move better with my scoliosis. Dr. Robert Ault assisted me when I was running high school cross country when I had an injury I was originally quoted needing a brace for. He helped me to train my muscles and strengthen to get back to my usual self. The office is run by amazing staff who keep everything in very well running order and everything is always nice and cleanly! At both Brimfield and Hudson locations.

Dr. Rebecca Ault has been the only chiropractor I have ever seen and I never see myself going to…read moreanyone else. When I was only 15 she started helping me with my back, neck, and headaches. Now, as I am 18, I still look forward for the days I get to see everyone here. Dr. Ault not only asks how you're feeling pain wise, but she wants to hear about how your life in general is going. She doesn't need to do this, but she does because she is an amazing human being. We have three generations of my family seeing her, and she makes each of us feel like not only a patient, but a friend. Thank you doctor Ault, and as I like to call him, Mr. Dr. Ault!

I am a pretty simple girl when it comes to spas. I don't need you to cover me in lavender oil and…read moreblast Enya. As long as the place is clean and the masseuse is skilled, I'm happy. That's exactly what I got from here. It's not some fancy spa but they get the job done. My masseuse was a little chatty, but I know some people prefer that. This office offers so many things to do! Chiropractor, yoga....

Came here for a groupon deal for deep tissue massage. It was $80 for two one hour sessions. Drove…read morein to find this looks like a house turned into a Healing Center. Plenty of parking in the back. Up front, the reception area is very clean and modern looking. Front desk staff was very friendly. So walking back to my massage, I passed a few exam rooms (chiropractors here) and a yoga studio. The actual massage room didn't have a lot of zen like atmosphere like other places I've been to had. No fancy aromatherapy. There was some faint music in the background. Linens appeared clean. My first masseuse was a young fellow and I was expecting him to be strong but even though I requested he keep massaging harder (i love deep tissue) i wasn't sure if he just didn't want to hurt me but he just didn't get the fact that I wanted a deep tissue massage. If I didn't have the two session deal I would not have come back. Lucky I did though, my second masseuse on another day was Maria. She had the hands and skill of a massage veteran. She could just palpate where all my knots were and I only had to tell her once at the very beginning that I wanted deep tissue massage with hard pressure and she knew what I was looking for. Mission was accomplished here. Will come back for another massage here, but definitely request Maria!