Florida Pain Management, Port Orange, FL & Ormond Beach, FL used to be a top notch well run pain…read moremanagement facility. As of 3/20/2026, PLEASE FIND YOURSELF SOMEWHERE ELSE TO GO‼‼‼ I went in for my appointment on Friday 3/20/26. Saw the nurse practitioner. The nurse practitioner can't write a prescription for narcotics. I had knee replacement surgery on 2/27/26, with PT 3 times a week. So I need a form of pain medicine to manage the pain. Well, my appointment was at 7:50am at the Port Orange, FL location. Had the appointment paid my copay and went on about my day. At 4:00pm I noticed that I hadn't received a notification from my pharmacy to pick up my prescription. Florida Pain Management closes at 4:30pm. I called and spoke with someone named Sarah. She stated she would put a rush on getting my information into the doctor so that it got to the pharmacy in time before closing. Well would you guess what???? YOU GOT IT. The office closed. I HAVE NO MEDICATION TO TAKE. That leaves me to try and reach my surgeon OR to go to the nearest ER for pain medication to at least get me through the weekend. WHY SHOULD I INCUR A ER BILL FOR A PRESCRIPTION THAT FLORIDA PAIN MANAGEMENT WAS PAID TO WRITE???? Why should I be jumping through hoops at all??? I should be at rest. Instead, it feels like a train has taken my leg, my blood pressure is sky high and of course FLORIDA PAIN MANAGEMENT HAS NO AFTER HOURS CALL LINE FOR EMERGENCY SITUATIONS THAT THEY CAUSED. Florida Pain Management needs to find an on site physician so that ppl will not have this issue and they can receive their medication on time. They collecting all this insurance, cash payments and co pays but are providing you with crap for service. Not on my watch.

The receptionist is the only likable person in this place…read more They are afraid to give you medicine and want to do surgery or implant a pump. They won't give you anything if you use Cannabis. The nurse is arrogant and condescending and the doctor a waste of money and time. Definitely look for somewhere better.

I arrived 30 minutes early for my scheduled appointment at the Ormond Beach location, only to be…read moretold after checking in that my appointment was actually in Orange City. This was after three days of trying to reach someone to confirm the location -- and being told by their voicemail not to leave more than one message. No one ever called me back. When I finally reached someone after leaving the Ormond office, she said she would contact Orange City and call me right back. That call never came either. I drove to the second location on my own, only to be told I could not be seen and would need to make yet another appointment. By then, I had wasted half my day, two unnecessary trips, and my own gas because of their complete lack of communication and coordination. No patient should have to deal with this level of disorganization. My time has value, and I fully expect the doctor to pay the invoice I submitted for the time, mileage, and inconvenience caused by their repeated mistakes. This office needs serious internal fixes before more patients are affected.

Neurology Dr. Bennezette is one of the nicest doctors I've seen ever he's helped me through a lot…read morein my years you couldn't find a better neurologist and the staff. They're pretty awesome too. I've been going here for years and I highly recommend this place. They're thorough. They follow through and they're always there to help.

I didn't have a good experience both times I went. First time was for a recommendation and doctor…read morejust said no. He didn't offer options to go ahead with procedure he just said no. He didn't discuss the options so I could get the procedure. I was in incredible pain and was in a wheelchair. I wasn't asking for pain medicine but a procedure which works better than pain meds and could have gotten me out of pain. The second time I went for radio frequency and got no relief from the treatment. There was no follow up or call to check on me. I've been getting radio frequency for years and this was the first time I didn't get any relief.

Informative and helpful the staff of nurses are amazing and sweet... Thank you all for your help…read more J.M. Smith.

I would give this facility a 5 based on my overall experience with the staff and surgery…read moreexperience. All of the staff and nurses were incredibly attentive, helpful and friendly. The facility is also modern and very clean. My only couple bits of constructive feedback are, one, pre-surgery, they made me swab the inside of my nose twice with Betadyne, which has a sickening smell. Then, when I was rolled into the surgical suite, when they placed the oxygen hose in my nose, the strong odor of the new plastic tubing combined with the odor of the Betadyne instantly made me extremely nauseous. It was all I could do to avoid throwing up. It was AWFUL!!! The same thing happened again when I went in for my second surgery, in spite of them giving me anti-nausea medicine prior to going into the surgical suite. It makes me sick just thinking about it and I don't get queasy very easily. Also, we made a payment several weeks ago and then received a second bill for the same amount. When my wife called in, she was told that they are just now processing payments received 20 days ago. Very concerning and odd!

This was my third visit to East Coast SC and by far, this has been the most enjoyable team of…read moreskilled staff, that I've ever been associated with. From the moment you walk into the facility and get greeted by the receptionist, quickly moved over to the "liability" station, you feel important and respected. Once it was time to be taken back into the prep area, I was assisted by very professional and personable nurses, that made sure I was as comfortable as possible and ready for my procedure. Sitting in my assigned bed, waiting for the next step, I had the opportunity to observe just how well orchestrated the entire organization was. Everyone knew their jobs and did them efficiently AND they truly looked and acted like they enjoyed their work. Such a nice blessing to see in this day of constant drama around every corner. I was greeted through each step and introduced to the staff member who would make sure al went smoothly AND they did. I moved through each step and was quickly in the recovery area preparing to wind it up and head home with a successful procedure thank you

Excellent surgeon. I had a total knee replacement. It was very easy. I had very little pain only…read moreusing pain pills on day 2 and 3. Flexion and extension progressed rapidly,ahead of schedule. My incision is barely visible 6 months later. Excellent care and dr.

I have been seeing Dr. Hawthorne for several years now and can attest that Dr. Hawthorne is not…read moreonly an awesome doctor, he is also an incredible surgeon. I have been receiving knee injections from Dr. Hawthorne in my attempt to postpone the inevitable - knee replacement surgery. More about that another time. On Father's Day weekend 2023, I felt a momentary sharp pain in my right shoulder. Having felt a similar pain in my past, I assumed what I had done. I put off seeing Dr. Hawthorne until July. After the CT, the official diagnosis was, "retracted full-thickness, full width re-tear of the supraspinatus tendon and, retracted full-thickness near full-width tear of the infraspinatus tendon". In laymen's terms, I tore my rotator cuff - again. The surgery (not arthroscopic) was addressed in mid-August. I started in-home PT 3-days after the surgery (arranged by Dr. Hawthorne's office). In-home PT continued for 3-weeks. I am currently in outpatient PT doing the work to re-gain both my strength, and my range of motion (also arranged by Dr. Hawthorne's office). By the way, I have a tattoo on the shoulder where the surgery was done. Without exaggeration, you would not be able to tell that I had surgery if I did not tell you. The point of incision is barely visible. Dr. Hawthorne is a man of few words. He'll give you the facts to help you to decide the next steps, without the glitter. When you are ready, you can move forward with him and trust that he will do a great job. I trust him. As soon as I have completed PT and have fully recovered from rotator cuff surgery, I will be scheduling with Dr. Hawthorne to get my knees done, one after the other. I highly recommend Dr. Hawthorne and his team.

This dr gave me Suboxone when I didn't need it. I moved here from ohio and was in 5mg hydrocodone…read morewhich is a very low dose of pain med to help me get moving in morning I have fibromyalgia and am very stiff and sore in morning. But once I get up and move I'm good. I am VERY HEALTH CONSCIOUS I don't smoke drink or take illegal drugs. This dr. made unwanted advances toward me I rejected. He said he couldn't give me the low dose because he couldn't give out any more narcotics or feds would be on him. So he said I'll give you Suboxone it has strong pain med in it you will be fine! NOT it ruined my life! My back teeth rotted and caused Ludwig's disease and I had to be life flighted to Jax for emergency surgery because my throat was closing from infection!! I told him for a year I didn't want to take that medicine it made me sick. Then I got a DUI because I got in wreak and was ON SUBOXONE! a year in women's rehab when I wasn't an addict!!!! I cried all the way to the dr every time I had to go I hated him. My family hated him too. He said he would go to court and help me but did NOTHING TO HELP ME. I will be pursuing legal advice for sure. If you need pain meds don't go here he will out you in it TOO! He is a monster. And the nurse staff well I told them about his unwanted advances they said "we know" but wouldn't help me because they didn't want to lose their jobs. I have it ALL DOCUMENTED I WROTE EVERYDAY WHAT HAPPENED WITH TIME AND DATE AND NAMES. I WILL NOT BACK DOWN HE OUT ME THROUGH HELL MENTALLY PHYSICALLY AND FINANCIALLY DO NOT GO HERE ! I only put a star rating because it was required he deserves NO STAR

So far, so good. I saw this doctor today for the first time. In January this year, I was injured in…read morea motor vehicle accident and needed a neurologist. During my visit, He was patient,v kind and compassionate. He has a thick accent but I was able to understand him mostly. He did repeat himself when I needed him to. I will be seeing him weekly during the next month. I will update this review if it changes. PS I am on workman's comp not some fancy insurance.

absolutely the Best no pain…read morecomplete bridge and one cavity in and out with O pain Thank you Dr

I have seen Keith three times now for Physical Therapy of my neck and he is a very calm, thorough…read moreand caring physical therapist. I would recommend him highly. I currently am getting my physical therapy from Keith at Advent Health and Ormond Beach.

I've been there for three weeks and there is not one person to help when I get off work at 5:00…read more not even 5 minutes to show me the equipment. I paid $60 for a thirty minute trainer to show me who never called me to cancel and I don't think I'm getting my money back. I wrote to the manager before her vacation and have to wait another week until she gets back to discuss my refund. careless and irresponsible. the gal who sits at the desk in the sign up sheets will not help with the equipment. (as I was told by another team member that she should have at least tried to help a little ). so how can a gym be so UNSUPERVISED uncaring and delinquent. there should be one rover during operational hours. I have been to other gyms but this one is hands down the worst as far as helping the customer within a decent amount of time. I live around the corner and dont want to travel 20 minutes away to another gym. I don't know if I'm over exerting myself on the stepper. There should be a mandatory introduction to a gym to prevent injuries. There was at plantation bay where I lived previously. and this is Advent care? Don't recognize the high standards that I associate with Advent! Also worst customer service the 20 y.o who was not helpful would not tell me her name when I told her I was going to report her and then called security. I will still be doing report to the higher ups about her lack of willingness to help. She does not belong working in that capacity. The Friday gal was outstanding and willing to help but they were closing. They need to look at their policy and hire someone to show them how to prevent injuries and show the customer some respect.