Through no fault of my own thanks to Mrs Spong, I got passed from pillar to post and the work done left my teeth vulnerable and looking much worse. The establishment lacked the skills to complete the work they had proposed and started and their solution was a transfer to a new dental practice.
In hindsight, the treatment rooms themselves are fairly basic and do lack current more updated technologies and equipment which probably contributed to delivering a sub-standard service.
At the end of the day Coppice View (Harrogate) hires its rooms to an assortment of dental care workers and I found out through this process dentistry is like any other trade, it's pot luck on the quality of workmanship you are going to get. I had prior to this awful experience based my trust in dentistry as a professional service so this was a difficult and rude awakening.
The silver lining is I found a new wonderful dentist who I'm grateful took me on where Coppice View failed and that I can truly trust. Finally, my teeth look great and aren't sore when I chew anymore. My advice now, is please do as much research as you can, which isn't made easy and is more costly.
You can check qualifications with the General Dental Council, (many "specialist" aren't necessarily fully qualified or registered dentists) and you can complain to them via the General Complaints Service if this is a private treatment or via the Citizens Advise if is NHS treatment as long as it's within the first year of your complaint.
I should add the admin staff on the desk were really nice but hand on heart can't recommend this practice to anyone professionally. read more
