Thank you all for bringing light into a dark, dismal time, with my mom's passing in December. I so…read moreappreciate how personable, compassionate, kind, and professional each of you have been to us. Mom's going home service was absolutely beautiful, from start to finish. Ronnie, Abigail, and staff...I give you 100 stars - Suzanne T.

After my dad's passing we chose Viss for funeral services. Ronnie walked us through the process and…read morewas kind and supportive throughout. He was in contact with us for the week prior to the service, and helped us remember all the tasks we needed to complete along the way. He is an exceptional person and a great fit in this line of work. We never felt pressure in any sense. Cost for service was very reasonable. My family and I highly recommend Viss Family Funeral Home.

My husband passed away October 6, 2021. He wasn't elderly but we had spoken of our wishes before he…read morepassed. My friend recommended Crawford and Bower and I am so happy that she did. The hospital send my husband to the wrong place after he passed and even though Tim, from Crawford and Bower, told me he would call me in the morning he called me as soon as my husbands body got to where it was supposed to be so I would be comfortable. From the moment I walked through the doors Tim and the other staff members were kind, gracious, and very understanding. No one pushed me to spend extra money, no one rushed me to make decisions, and most importantly everything came together in a beautiful service that fully honored my husbands wishes. Nothing about the situation with losing my husband was good but Crawford and Bower made the situation simpler and more bearable. I would give this business ten out of five stars for sure!

I live out of town, my brother died and his body was in this funeral home!!! A friend of mine from…read morecopperas cove texas, notified me through facebook that he had died and was in the Craford Bowers Funeral Home in Copperas Cove Texas, I called them 4 times and kept asking them if they had my brothers body in their funeral home in copperas cove Texas!!! They said they couldn't give me that information!!! Then finally after getting nasty with them, they confessed that his body was in their funeral home, well to make a long story short!!! They cremated his body without my consent, they never notified me that they were going to cremate him!!!!

Sabrina and staff were very helpful in providing different services and providing a Veteran the…read morenecessary paperwork requirements needed. I feel reassurance in that my Love one's will be fine with what they will provide to ensure a stress free event.

Contacted this funeral home in order to transfer my burial insurance that I took out in GA , so it…read morecan be used here in Texas. Everything will be the same so great value with this transfer over. Sabrina Young the owner came out to the house and I showed her everything I had and then we went from there. She is a veteran and the service officer at the local VFW POST. This is very beneficial for me being a disabled vet. She also discussed a lot of other veteran options and paperwork for the headstone and cemetery plot. I highly recommend this funeral home to anyone, but if you are a veteran this is the service you should use this service. Sabrina will be there to help your spouse through all the steps during this transition.

Worked with Emily on our headstone. She did a great job designing our monument! Getting all the…read moreart work and full names on the stone was not easy. Manufactured overseas, it has to be shipped to Belton. Central Texas did my parents stone. Great to work with them!

Emily guided me from the beginning to placement of our marker. she is professional, knowledgeable…read moreand so easy to work with. I appreciated every update she gave from purchasing through placement. I highly recommend Central Texas Memorial Company.

Gabriel's was an absolute blessing for us! My brother passed away very unexpectedly. They were so…read moreabsolutely kind to us, they treated him and us very respectfully, and made a difficult process as smooth as possible. They were upfront about their pricing and we felt what they charged was very fair. If I could give them 10 stars I would. Absolutely wonder place to work with

This corporate owned business has turned a death in our family into a total nightmare. Pre…read moreplanning was supposed to have made this easy on the family. They screwed up the contracts. Not secure the grave digging, nor refunded money. Keep requiring bits and pieces of information that should have been handled at one time. Or, provided a list of items to bring for contract completion. We did not need nor deserve this treatment. My advice search long and hard for a funeral home not associated with Dignity memorial.

I am so grateful that we were recommended to this amazing place.! This is such an amazing place…read morewith an amazing staff!! Mrs. Crotty is so professional and knowledge about her business.!! She honors her word and follows up with ALL HER AFFAIRS!!.. Such a blessing of establishments and people My son looked so good.!! I would definitely recommend this amazing place!!

During one of the most heartbreaking times of my life, Crotty Funeral Home was truly a blessing…read more After having a very disappointing and painful experience with Serenity Celebrations of Life -- who delayed picking up my daughter, failed to communicate clearly, and neglected our urgent requests -- we turned to Crotty, and the difference was night and day. From the moment we contacted them, the team at Crotty was professional, compassionate, and incredibly responsive. They treated us with genuine care and made sure every step was handled thoughtfully. They were attentive to our needs and also provided services specifically designed to support parents with younger children, which meant so much to our family. Every person we interacted with carried themselves with grace and professionalism. They were organized, patient, and kind -- traits that are so important during such a vulnerable time. I truly felt like they cared about us and about honoring my daughter with dignity and respect. I can't express enough how grateful I am to Crotty Funeral Home. They brought some peace to a situation that felt impossible. I only wish we had gone to them from the very beginning.

Local florists will not deliver flower arrangements to Serenity Life Celebrations Waco because the…read moreSerenity staff is not reliable in being available to receive deliveries. Serenity should do better.

Where do I start with this train reck. The grounds were unkept weeds everywhere. As soon as I…read morewalked in, I knew immediately that this was a mistake. But unfortunately my family had already made the decision. The deco resembling that of a sleazy night club/lounge set in the 1970's. The owner Adrian did not seem to have any care or concern for my family's loss. Praying with the family seemed more formality than anything. This is a place that should have never existed in any community let alone central Texas. The empathy shown was only for his his bottom line. If you are looking for a professional do not come here. There was no checklist nor outline given to the family that detailed what to expect for the next couple of days prior to the funeral. The only concern was when the payment would come. Who was paying and how much money they would receive. Then and only then, would we receive more information. They did not deduct the items that we asked them to remove. They charged us for a plastic floral arrangement, that the owner (Adrian) picked out. I should have expected nothing less, from an individual wearing purple shoes. Then when we naturally complained they took it off the bill. They stole the design I created for my brother's program and video and repurposed it for their use. This was done without my expressed consent or written permission. This is illegal for individual, company or other wise. They told us the night before the viewing they were closed. Which was confusing, as if they forgotten the viewing was the very next day. After that call we were called once more and asked if we could come at 8 p.m. to bring his clothes. The next day, the viewing was so unorganized, we had a video prepared that we wanted shown during the viewing. Only one individual was present and he knew nothing about technology nor the computer. The individual was just there to open the door we were informed. The owner was MIA the entire time. Some other individuals arrived and rudely told us that we could not accompany them to the back to retrieve the files from the type c drive. Just when you think the cleanup has begun for the wreckage. Cut to the next day, which was even worse. My brothers funeral, I arrived at the church to make sure everything was ready to go about 9:20 a.m., they were late bringing my brother to the church by almost an hour. On our way back from the burial the driver was lost and was unable to follow his own GPS. This was absolutely a nightmare nothing Serene about this establishment for my family nor my brother. They made a difficult situation even worse. Maybe if you get the "Deluxe" packages with the fake angles, horse and carriage this is where they shine. But since my family didn't want to "Super-Size", this is the treatment you receive. This place is solely based on the bottom line, the amount of money that's spent. How they could be the number one sought after funeral home in Central Texas (Per The Owner) is lost on me. But America does love fast food so maybe that's the appeal. In closing don't take your loved one nor anyone else you care about to an establishment that has packages, with the description of a fast food menu. (I would have posted a photo but my camera was offended and refused.)