As one of the tenants of Copper Beech, I would like to express my gratitude to the recent change of the current manager, Lauren Grove, and all she has done in a timely fashion to fix the tenants problems. I explained the problems for her as soon as I met her on Sep 2nd. She immediately started to fix the problems. For example, she changed the mailbox keys and made extra keys for apartment door right away. She then called the carpet cleaner when I was still in her office and made an appointment based on my time and the cleaner`s time for carpet cleaning. She requested online maintenance request and the maintenance guy showed up the next day and started to fix other things one by one. Lauren concluded the whole process in less than a week. There are some other changes in the whole Copper Beach housing area and its management. For example, residents are informed by email if the shuttle is working or not. The employees are more responsive and feel more responsibility to take care of problems ASAP. read more