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Cooper Norman

2.3 (3 reviews)
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Services - Cooper Norman

Accountants

Current year tax preparation and filing

Past year(s) tax preparation and filing

2 More Services

Audit and conflict resolution support

Tax planning

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1 year ago

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6 years ago

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Instant Tax Solutions

Instant Tax Solutions

(17 reviews)

Instant Tax Solutions Saved Me!!…read more Words cannot express how happy I am with Instant Tax Solutions, their staff and the results I received from their services! They were honest, straightforward and definitely delivered a solution to my tax problems. Family tragedies and personal health issues caused me to neglect filing my 2015 tax return. Instead of dealing with the situation I elected to hide my head in the sand, and not file my 2016 or 2017 returns as well. I finally had to pull my head out of the sand in 2018, when my bank account was seized leaving my daughter and I stranded out of town without money or gas. I tried to complete my tax returns on my own but quickly became overwhelmed, and knew I needed help. Friends told me the tax forgiveness commercials were scams. One friend even said he learned the hard way, that these companies will just take your money with little results. However, I still contacted several companies I saw advertised. I almost used another company but decided to make on more inquiry. That's when I found Instant Tax Solutions. Not only were their prices considerably less, but the staff at Instant Tax Solutions listened to my story, and seemed generally concerned with my situation. They walked me through the process, answered my many questions, and told me they could help but it would take time. They stayed in contact, and always returned phone calls or emails immediately. Instant Tax Solutions prepared and filed my 2015, 2016, 2017 and 2018 tax returns. They also told me the information I was avoiding; my back taxes, penalties and interest totaled almost $50,000. Instant Tax Solutions reminded me our journey was just beginning and explained the next steps needed to try and lower my debt. Then almost two years after my back account was seized I received a phone call that I never expected in my wildest dreams. Instant Tax solutions informed me my tax bill was reduced to $250! Thank you Instant Tax Solutions, I know I was difficult at times but all the staff remained professional and kept me level headed while dealing with this difficult situation in my life. I feel as if a huge weight was lifted from my shoulders and I now have a positive outlook at the future. Instant Tax Solutions delivered exactly what their name says ... A Solution to my tax problems.

I paid 2800 to get my taxes figured out. And when I needed help with paperwork and back taxes I…read moredidn't get it . They wanted another 4000 dollars I didn't have it my checking account got seized so then I could not even pay my rent. The back taxes they supposedly filed never got done so here I sit SCREWED. No help for me

Smith, Kunz & Associates

Smith, Kunz & Associates

(4 reviews)

They held my tax information hostage for over a month. We completed the taxes in office but needed…read moreto give him a decision on how we would like it to be filed. We emailed him and he said he would get if finished. We called the office numerous times and were told it wasn't done or it would be by noon that day. We also sent emails that were ignored. When we finally spoke to him, he half apologized. At that point I just wanted to get it over with. When I realized I needed to add another document, I brought it to the office and was told they would get back to me. I never signed my taxes, but they are now being deposited in my bank. How is this possible?! DO NOT use this unprofessional, untrustworthy office! They are only out for money and overcharge for services they took over a month to even respond to! They made me feel awful. I expected so much better and am left with the bad taste of distrust in my mouth.

Called to schedule an appointment for a tax return with them, over the phone I asked if I could get…read morea little cheaper rate than last year as I already had my taxes done with them and it probably would be way less time consuming since I have all the information this time and they had mine, the lady said that they should be able to do that. Got charged $20 more than last year while it took us half the time (around 30 minutes). Not to mention that they had "lost" my appointment and I had to wait 30 minutes, they didn't offer compensation for that either, so I paid $175 for 30 minutes tax return.

Cooper Norman - accountants - Updated May 2026

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