In early March of 2023 I received wind damage to my roof and chimney. I selected Roof Tech…read moreSolutions to perform the work and was quoted $17,640 for the roofing repair and $2250 for the chimney repair. I was generally pleased with the roof and the speed the job was completed. Had it been my only interaction with Roof Tech, I would be leaving a 4 or 5 star review. Unfortunately, it is everything that happened (and didn't happen) with my chimney repair that forces me to leave a negative review. I would recommend that you avoid this contractor based on my experience. I signed two contracts and made two payments for half up front on March 24. The roof was completed on March 31 and I wrote a check for the other half of the roofing repair. It was not until May 25 that the contractor arrived to do the repair on my chimney. The sales representative (initials B.B.) told me that they needed an additional $400 dollars as their subcontractor had charged more than anticipated and that my chimney crown still needed to be repaired but he needed a different subcontractor for that. I inquired about the cost and was told "a couple hundred" and this was repeated to me numerous times. Between May 25 and Aug 14 I made numerous phone calls and sent multiple txt messages and each time I was told that the subcontractor was completely backed up but that it was expected to be finished soon. On Aug 14 I called B.B. and expressed my frustration. He stated "if you feel like you need to hire someone else to finish the job, I completely understand". At this point, I called the owner, Mr. Mike Raby and explained my displeasure with the time it was taking to finish my repair. He said he would get to the bottom of it and call me back. Two days later B.B. called and said he had a different subcontractor lined up and that the work was going to be an additional $1750. I told Mr. Raby that it was unacceptable that after almost 5 months of waiting and being told that it would only be a couple hundred more, they wanted almost double the original quote. He stated that B.B. was under the impression that I had an electric fireplace insert and that is why I was told "just a couple hundred" more. I told Mr. Raby this was untrue and he stated "B.B. is as honest as the day is long, but you are my customer so I'll give you the benefit of the doubt and we will assume you are telling the truth". He asked numerous times how much State Farm had paid me for the chimney crown on my insurance claim, and implied that I was trying to commit insurance fraud. At the end of this call, Mr. Raby had given me his word that he would make me a priority, personally come to my home and assess the situation and have the job completed quickly. Being concerned about the additional cost and Mr. Raby's implication, I contacted State Farm and asked them about the damage to the chimney crown. State Farm said that based on photo evidence the damage was done by Mr. Raby's crew and that it would not be covered. After a week of no contact from Mr. Raby, I gave up and hired another contractor to finish the job. After 15 days from my last contact with Mr. Raby I found a chimney crown sitting in my carport. It was of dubious quality and was dented and deformed. I was surprised to discover that B.B. was the person who had dropped it off. I called Mr. Raby to find out exactly what was going on after not hearing from him for 15 days. I explained to him that State Farm said that his crew had actually caused the damage to the chimney crown. He did not deny this and asked how old the original chimney crown was. I also explained that I thought Roof Tech had abandoned the job and I hired another company to finish the work. Mr. Raby screamed at me and used profanity. I won't go into details, but suffice it to say, I hope no one else has to suffer through this experience. In summary, the original quote was $2250. After over 5 months of waiting, Roof Tech expected a total of $4400 to finish a job that included repairs to damage caused by their own workers.

I highly recommend Roof Tech Solutions for replacing roofs. It is a locally owned, family company…read more From the inspection to the finished product, the company always did what its representative Brody said it would do, when he said it would be done. He checked at least twice every day. The 9 roofers worked diligently with quality in mind the entire time. They were pleasant each other and to me as they worked.

Wow. As grandparents, we received a link to see the photographs of our granddaughter. The price…read morelist was so blurry that we could not read it and it was not on the website. The pictures of our newborn granddaughter were on a very busy, multi colored quilt which did not highlight our granddaughter. We selected a photograph from the limited selection that we wanted to purchase for our home. After meeting and looking over the photographs, we called for pricing. "Lisa" who answered the telephone was asked for pricing. She inquired how we were related to the baby and stated that they were not trying to 'hide" the pricing. I told her the price list was blurry and we did not infer that they were hiding anything. We told her that we were interested in one photograph to which she grumbled "only one" and asked what size. I told her that we would like to see a price list but we only have 45 minutes left to order due to the deadline. She curtly stated that we had "one week" to call or decide on an order. Unfortunately, it took us this long with our work schedules to take time to call about the price list and have everything ready to place an order. However, we were still within our allotted time frame. We told her that we were interested in pricing on an 8x10 or larger since we were not sure what sizes they offered at this studio. She barked out the prices for an 8x10 and a 5x7 then demanding to know what we wanted to order. I told her that we would hire our own photographer rather than order from her since she did not sound like she wanted to me a sale. Sadly, we did not order from this studio due to the unprofessional staff on the telephone. My husband asked who we had spoken to so I called back and asked "Lisa" if there was someone else or a manager that we could speak to and she replied that she was "the owner". I thanked her and hung up. She was snickering, barking, and making other annoying sounds during the conversation to which the children in the car commented how rude and nasty she was in both phone calls. Apparently, this studio does not need our business or yours since the "owner" can rudely talk to customers who want to order even one photograph. We were looking to order a large 16x20 or 24x36 photograph of our granddaughter but we could not get information on the larger sizes when calling to inquire over the phone. The photographs were not tasteful, nor well laid out to compliment a baby. If you are looking for artist, skilled photographs it would suit you to look further than this studio/photographer. Walmart would be able to offer you same level of artistry with better customer service.