Wow. As grandparents, we received a link to see the photographs of our granddaughter. The price list was so blurry that we could not read it and it was not on the website. The pictures of our newborn granddaughter were on a very busy, multi colored quilt which did not highlight our granddaughter. We selected a photograph from the limited selection that we wanted to purchase for our home. After meeting and looking over the photographs, we called for pricing. "Lisa" who answered the telephone was asked for pricing. She inquired how we were related to the baby and stated that they were not trying to 'hide" the pricing. I told her the price list was blurry and we did not infer that they were hiding anything. We told her that we were interested in one photograph to which she grumbled "only one" and asked what size. I told her that we would like to see a price list but we only have 45 minutes left to order due to the deadline. She curtly stated that we had "one week" to call or decide on an order. Unfortunately, it took us this long with our work schedules to take time to call about the price list and have everything ready to place an order. However, we were still within our allotted time frame. We told her that we were interested in pricing on an 8x10 or larger since we were not sure what sizes they offered at this studio. She barked out the prices for an 8x10 and a 5x7 then demanding to know what we wanted to order. I told her that we would hire our own photographer rather than order from her since she did not sound like she wanted to me a sale. Sadly, we did not order from this studio due to the unprofessional staff on the telephone. My husband asked who we had spoken to so I called back and asked "Lisa" if there was someone else or a manager that we could speak to and she replied that she was "the owner". I thanked her and hung up. She was snickering, barking, and making other annoying sounds during the conversation to which the children in the car commented how rude and nasty she was in both phone calls. Apparently, this studio does not need our business or yours since the "owner" can rudely talk to customers who want to order even one photograph. We were looking to order a large 16x20 or 24x36 photograph of our granddaughter but we could not get information on the larger sizes when calling to inquire over the phone. The photographs were not tasteful, nor well laid out to compliment a baby. If you are looking for artist, skilled photographs it would suit you to look further than this studio/photographer. Walmart would be able to offer you same level of artistry with better customer service. read more