Very thorough HR training from someone who is clearly passionate about helping others learn, and…read morepassionate about Human Resources in general. My co-worker and I signed up for this as an offsite training for us to get a little more knowledge about HR laws and how to have HR conversations. We received an email from Steve, our trainer, the week before the training saying we were the only ones to sign up (which I now think is crazy knowing how great he is) and offering to come to our office as well as volunteering to center his training on topics that we wanted to know more about. Steve came to our office with cookies and fruit, as well as a very personable and approachable demeanor. He answered our questions and listened to our personal and "what if" situations to help us learn the "right" way to handle them. I believe we will be reaching out to Steve again in the future. And I would highly recommend HR Bones training for anyone that needs an HR brush up, or needs to gain more specialized knowledge in a certain area!

The accountants at Collins are the best in the business. I highly recommend going to them for all…read moreof your tax needs. I know I will be! Professional and friendly! Worth checking them out..

TLDR: I am astounded at how poor her communication is, and I'm incredibly upset at her…read moremisrepresentation of how quickly she can work. She new from our initial consult that we are not the average return. As the professional, it is HER responsibility to adequately represent what kind of time period we should expect and to be available to answer questions that we have. The only conclusion that I can come to, is that she filed an extension because it was convenient and then pushed us to bottom of her stack, inevitably costing us money. We were told, "It takes us 5 days to prepare taxes" (no mention of a wait period but I figured 2-3 weeks). Eight weeks later, neither our corporate nor personal returns have been completed. I was told, "Three weeks is plenty of time" to file our corporate taxes. The week they were due, she filed an extension, stating that because we were new clients she wanted to take extra time to make sure there were no mistakes and everything was in order. I appreciate that sentiment, but that was not the expectation that she had been setting. In the month following the extension, we were told 4 times when she was going to start our taxes (and even when she would have them completed by) but they were STILL not done! We got the same spiel from a month before about taking extra time. We have a lot going on financially, but not so much that she needs a month to review the numbers! As 4.18 drew near, I expressed my concern 3 times that I didn't want to be penalized or pay interest on what I owe (at this point I was calling the office directly, as her communication is just awful - see below). They were neither concerned, nor did they guide me in how to figure out the minimum payment due to at least avoid the penalty. Concerning Laura's ability to communicate, she admitted, "During tax season I'm hard to get ahold of." If I am paying you for a service, I better be able to get ahold of you, no excuses! Needing 24 hours to return a call is understandable, but she wasn't even that considerate. It took me multiple days of texts, calls, and emails, and a final call to the office requesting a phone appointment for her to take me seriously. While she was still holding all of our paperwork, I needed to get a copy of something; Laura offered to make a copy and email it to me. After 3 or 4 reminder emails, and offers to stop by the office, with no response from her, my husband finally went in 10 days later and snapped his own photo of the paperwork.

Marcia Hoeck has given me and my business the boost it needed after 23 years of thinking I knew it…read moreall. Her suggestions and direction based on her 20 plus years of personal experience is worth it's weight in gold and for that I am grateful to have been able to use her services.

They were polite, they were timely, they did everything but fix my computer because I decided not…read moreto. But overall, it was good service!

They were able to come out the same day I contacted them. Noah was polite and professional, taking…read morethe time to make sure everything was exactly the way I wanted it. He got my laptop connected to 2 monitors, organized the wires and cables, and even made sure the resolution of the monitors was correct. 5 stars plus, for sure!

UPDATE: Guardian…read moreAlarm reached out to me after I posted this review and agreed to work with me regarding my issue. I will give them credit that they did follow up and did offer some concessions. The issues I outlined below are accurate, but as compensation, they agreed to refund $113. This doesn't quite make me whole, but it is better than I expected. What the representative told me was that the manager should have offered to send out a tech to unlock my board and only charge me the $85 service fee for doing that. I still don't like the fact that the board was locked in the first place as that ties you to Guardian Alarm even if you paid for the system as I did. No matter what you weren't leaving their service without at least an $85 fee. They informed me that locking the board was for security. I believe if you are going to follow this practice that you should have some remote way of unlocking the board and just do it for customers who are choosing to leave. I still believe if a customer is choosing to leave and has fulfilled their contract and paid for their system they should be able to leave without any additional fees. As I wrote below I paid out $175 to change out the board, which was my only option at the time. By Guardian refunding me $113 I am only out about $62 above and beyond what I knew I would pay to change providers. While I wish that cost was $0 I can live with this and I give them credit for reaching out and initiating it. I was no longer a customer and they didn't need to do anything. It is not like I had any recourse. So I am updating my original review. ____________________________________________________ Be very careful before using these guys. I found their monthly monitoring service to be very expensive. I was no longer under contract with them so I tried to negotiate a lower rate. The only way they would lower my rate was by signing a new 3-year agreement. I decided to switch to another company for monitoring and that is when I ran into trouble. My new company discovered that Guardian Alarm had put a lockout on the mainboard so I could never switch to another company and then refused to give me the code to unlock the board! I was forced to pay an extra $175 to get a new board installed! They did this deliberately so I could not leave them. My system was paid for and I should have owned it and received this code. When I called and requested the code they gave me the runaround and tried to blame my installer. My installer even called Honeywell, who made the system and verified the board had been locked and there was no way in and the standard override code would not work. I actually listened on speakerphone when he talked to them so I know he was telling me the truth. This is a shady business practice and total B.S. I will NEVER do business with this company again.

I've been with Guardian for 23 yrs and I've never been happier. I can say with Guardian and the…read morewonderful staff. I always feel safe. I miss my beautiful receptionist may she R.I.H. When she there to greet me. I never had to worry. My condolences to her family . Thanks for being there when I needed her so Beautiful. Thank you too to all the staff!

Great company , been using them for quite a long time , they always do a great job above and beyond…read more, understands exactly what we are looking for and communicating along the way and helps me understand in laymen's terms not all tech talk , very detailed oriented , I've used them for all my businesses and always happy with the results

needed few different parts. they had a couple but not the others. helped me find a yard close by…read morethat did. most yards wont do that definitely apprciate.

I use an internet service, called Parts Hotline, or partshotlines.com. While this is an incredible…read moreservice, especially for locating parts, it is not perfect, especially when using the "add to cart" button. A busy person like myself is attracted to this feature, because it is convenient, and seems an easy alternative to making phone calls etc. That being said, partshotlines.com is an incredible source for locating parts, without a doubt. The problem is, great, and helpful dealers, like Liberty Wholesale, aren't always aware that you have made a transaction, or ordered from them through partshotlines.com. I have to say, I wish I would have just called and spoken directly to Liberty from the start. Liberty Wholesale went above and beyond to initiate refund processes, and correct order problems they did not even know existed. On top of the refunds, They got me my part, plus another I was looking for, at a better price! All with a friendly, patient demeanor, and helpful service. I believe the rep I dealt with was Zak, I hope that's correct. He got my info, dealt with my concerns, and called me with solutions. I have to say, I commend Liberty for trying to be an online solution, through partshotline.com, especially in this competitive market. I encourage anyone using this service, if able, to call Liberty direct. They will help. Liberty is friendly, helpful, extremely competitive, if not better in price, Partshotline, is a great source for finding parts, just call the retailer direct, there seems to be some issues using the buy now links. I hope this helps people, I'm so glad I called Liberty to clear things up, They seem to be above par for customer service. Also I'm glad I used partshotlines.com, because I found liberty through them. I hope partshotlines.com gets their buy now links straightened out, as deserving suppliers like Liberty wholesale can benefit, but until then, I hope it doesn't hurt helpful businesses like them, as they had no idea I was having issues, until I called them directly. Then they quickly solved my problems, and issued refunds, and got my parts shipped at even better savings!

Same as previous. The firm's name is now... CALKINS HEHL RAFKO, CPA'S…read more There have never been an issue with the quality of work performed on our taxes or other financial matters. And you can take that to the bank.