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Cookson Log Cabin Motel

5.0 (2 reviews)
InexpensiveHotels

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5 years ago

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12 years ago

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Days Inn & Suites by Wyndham Tahlequah

Days Inn & Suites by Wyndham Tahlequah

(24 reviews)

$$$

I stayed here with my children on May 9th 2025. My nephew graduated from the college there. When I…read morechecked in, I asked the clerk if I checked out early is my money refundable and he said yes. I checked out early and he told me to give it 7 days. Ten days passed and still no refund so I called Booking.com customer service because when I called this location they kept giving me the run around. When Booking called they hung up on them just like they did me and it's August and I still don't have my money. I am now going to file a claim against this hotel because this is unethical, unprofessional, and breaks so many USC CODES. I even called corporate and still no help.

At a minimum, a hotel room should be clean, and it should not be broken. The room appeared clean,…read morebut stains on the sheets and on the towels indicates a lack If concern by the cleaning staff...which means there is a lack of concern by management because they are not auditing their work. Broken furniture and fixtures equates to insufficient maintenance... the use it until it craters philosophy...but that means unsatisfied and disappointed guests. Dark furniture full of dings and dents exposing the wood underneath looks old and beat...this furniture is used, it will get dinged...so occasionally hit the exposed wood with stain or a color stick to fill in the light color and make the furniture look presentable again. Maintenance debris left in common areas is absolutely unacceptable...and indicates lack of discipline in the maintenance department and poor management for not auditing their work, and regularly checking the facility. The pool closed and no breakfast makes sense...with Covid...but then present a non-contact or sanitized between use solution for coffee instead of shared and unsanitized pump carafes...it's not like you're spending money on pool upkeep or breakfasts. Disappointed overall. Lots of potential, lack of execution and apparently management oversight. This appears to be a situation where they are trying to do "just enough" to keep operating...with limited local options they can continue to get business. It's really too bad because doing things the right way is just as cost effective in the long run... 2 stars because the room worked, albeit full of defects. The front desk was friendly As well. This probably should be a 1 because maintenance at this hotel is appalling.

Cookson Log Cabin Motel - hotels - Updated May 2026

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