I rated him 3 out of 5 for the following reasons: 1st, I do believe that he does quality work! But, he will not answer my phone calls, or return my calls or text messages. I know that he just can't stop what he's doing, but he should set aside a certain amount of time to answer or return calls, especially those whose vehicle is in his shop for repairs. I have placed 54 unanswered calls since Wednesday, August 28, 2024. He has had my truck since June 26, 2024. He has said before, and I believe him, that certain parts have been a problem to get. But, it is irritating as a customer, who has already paid a considerable amount of money to have this repaired, that he will not answer his calls. Also, for what its worth, I understand that sometimes we have to take care of sick/aging parents. That I applaud him for very much. BUT just answer the phone!!! read more