**Update (a few days after the original review below) ** I upped the stars from 1 to 3. While the haircut my son received was bad, the customer service is great! After having left the original review, the owner, Heidi, contacted me immediately. She offered options to help fix the haircut, including bringing him back to clean it up or a free haircut whenever we were ready. It was definitely greatly appreciated. ________________________________________________________________ ** Original review ** I will never go back to Cookie Cutters. Ever. Finally took my son to get his first haircut and I'm now scarred for life. I asked to keep my son's hair long and I just wanted it trimmed and maybe a little layered. Even showed pictures of exactly what I wanted and somehow this is what I got. Helmet hair. I keep trying to find something redeeming about it but the more I look at my boy I get more and more irked at Cookie Cutters and myself for taking my son to Cookie Cutters in the first place. NEVER AGAIN. read more

Cookie Cutters Haircuts for Kids Chamblee - Wtf. - Kids Hair Salons Near Me - Chamblee, Georgia

We called, talked to a real person and made an appointment the day prior. We arrived 3 minutes late to a line of about 10 kids, 2 hairstylists and the heavy scent of marijuana. This is for a child's first haircut. I am embarrassed that I took my grandson here - read more

We made an appointment online for baby's first haircut ($26.95) at 5:45 pm on Friday, 8/23/24, with Heidi. Making the appointment was super easy. We got there early and she was able to start us early! They asked which show we preferred on Netflix or Disney and we chose Bluey. Luckily, my 17-month-old was super chill and was so preoccupied with the cool racecar chair that he didn't even need the TV! Heidi showed him the spray bottle before she sprayed his hair. She was so fast, we were in and out in less than 20 minutes! My son came in looking like a hot mess and left looking super dapper! We chose Heidi because we had heard she was good with cutting curly hair, and she lived up to the hype! She did a great job! Highly recommend! read more

We were 10 min late so they cancelled our appointment and the lady at the front was rude and unprofessional. I will not bring my children here again. read more

We've been to this location twice and I think it's our new spot. My son is instantly at ease with the kids friendly atmosphere, a small play structure inside and the cool seats. He's not always the best at staying still but we still get good looking, quality cuts. Staff is professional and friendly, and of course sweet to the kids! Be sure to grab a balloon and lollipop on the way out!! read more

Cookie Cutters Haircuts for Kids Chamblee - Kids Hair Salons Near Me - Chamblee, Georgia

We love Heidi! She was so great with our 1 year old! It was the first time he was getting a cut here so we didn't know what to expect but we loved it. There are fun little cars for the kids to sit in during hair cuts and each station has a TV so they can be distracted with their favorite show! Heidi was so gentle and quick to get the job done in a timely manner! She was very interactive with our son and helped him smile and laugh during his haircut! I am definitely going to purchase the package deal they have for haircuts next time I go and we will definitely be requesting Heidi! read more

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Heidi did a wonderful job with our 15 month old son! He liked sitting in his car and watching Bluey. Highly recommend!

I came here with my 2 year for her first hair cut! We made an appointment online which was super easy to do. Erica cut my daughter's hair and did great! My daughter picked out which seat she wanted to sit in and Erica put some tv on for her so she would sit still. I just asked for a trim and got exactly what I wanted. At the end of the haircut Erica let my daughter pick out a bow for her hair and gave her a balloon as well. Very appreciative of how kind and gentle she was with my kid. My daughter really loved playing in the little setup they have by the front door. Will definitely be back again! read more

Possibly the worst haircut of all time? My son looks horrible. The lady asked if we liked the length and we said yes, and then proceeded to continue cutting. At the end she asked, "'not too short?" Ma'am what are you going to do, lol? Yes it's too short! The bangs are like 4 different lengths! Each layer of the fade is visible! I do better at home, which is not something I thought possible. I'm so embarrassed for my boy! Will not be returning and suggest you proceed with caution. read more

Cookie Cutters Haircuts for Kids Chamblee - I PAID a person to do this cut on my son. With money. - Kids Hair Salons Near Me - Chamblee, Georgia

I came here with my 7 month old for his first haircut. I was empty but the hair dresser was in a rush. He was crying and instead of pausing, she kept on powering through instead of giving the baby a break. She quickly tried to finish the haircut. And when we finally took a moment and got up to stop his tears, we turned around and she was cleaning up the seat and was done with him. He was left with an uneven line in the back and his one side burn was all messed up. And the top was too short. I would not recommend this place for infant hair cuts. Maybe older kids that can be distracted with a tv since there are tvs set up at every station. read more

We LOVE cookie cutters! Always a great cut and everyone is so awesome with my little guys! I have 1 year old twins and a 2 year old and they manage to keep everyone happy and calm and give them the cutest cuts. The kids love choosing a vehicle to sit in, watching their favorite shows, picking out a lollipop or balloon and getting to play on the slide. If you've got littles this is a great atmosphere for them to enjoy getting their hair cut! Thanks so much for fantastic and friendly service every time! (Tip: make an apt online) read more

Brought my 13 month old for his first haircut. Given the ongoing pandemic I had tried to push out getting a haircut for him but I finally bit the bullet and made an appt at cookie cutters after reading rave reviews. Making the appt was easy on their website. I got an appt confirmation call the morning of the appt. When we arrived mid day for our appt there were no other clients around which I was thankful for. I was impressed with the sanitary precautions this salon took! They had the process nailed down. Sanitizers every where. Contactless checkin. The salon itself was clean with some amazing chairs that kids can enjoy. Each station had a tv to watch cartoons if desired. My son was extremely uncooperative and cranky so I elected to have him on my lap. I had selected Sequathia as our stylist based on reviewed and I am so glad I did! She was calm, collected and showed immense patience with the lil one who was thrashing about, while efficiently working on shaving his hair. I appreciated that she provided me with a gown to protect my clothes. Though my munchkin cried all through the appointment before we knew it we were done! Sequathia ensured all of his hair was evenly shaved off! I had wanted the first haircut package where they give you a lock of hair and a post haircut picture but abandoned the idea quickly because the boy would not have posed happily for a pic. Though Sequathia did give me his lock of hair to take home and didn't charge me for the first haircut package. I wish I had a chance to take pictures of the salon but the baby wouldn't let me. Nonetheless, this is a great salon and Sequathia gave us a great first haircut experience! We will definitely be back again! read more

Sequathia was patient with my son and attentive. Awesome experience and will be returning soon. Check her out. read more

Cookie Cutters Haircuts for Kids Chamblee - Jamari finally enjoyed his haircut...a little! Stylist was awesome and patient. - Kids Hair Salons Near Me - Chamblee, Georgia

Our 1 and 3 year old kids got haircuts at Cookie Cutters. The staff was great with the kids - super friendly and quick (but not rushed). They have TVs for the kids. Great first haircut experience. Will definitely take them back! read more

We took our 29 months son to get his hair cut for the first time and we recommend it. The place is fun, they have a lot of entertainment for kids and our stylist Erica was very professional and she did a great job in our son's hair. We had no idea how to cut it and she had all figured out. We also enjoyed the first hair cut package that we got a certificate by email and a sample of his hair. read more

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We have been here five times. I will say that Q is really, really fantastic with kids. She really has a gift. Unfortunately we've also had to schedule with other stylists when Q is unavailable and the results have been disastrous. Not only in the end product but also their attitudes. My son is 22 months so I also completely understand the challenge but today was the last day we will visit this location. I could have done a better job on my son's hair. I'm embarrassed to say we paid for this service. There are large gaps all over his hair and his bangs are so bad we just have to laugh. Thankfully it's just hair! If you've never been, I would suggest you request Q. Unfortunately even Q, the child whisperer, couldn't restore our faith given the God awful haircuts (and service) we've received at this location. The tech today was extremely negative and unfriendly. We also complained when we were in the store. read more

Never booking again. I had a 2:15 appointment with Erika. Drove an hour and fifteen minutes to get there. We left the house within enough time to arrive ten minutes early however there was no way to plan for the accident on hwy 20 that caused huge delays. We literally arrived at 2:17(two minutes after the start of our appointment time) and was told that our son could not be serviced. The receptionist (who was extremely nice) asked about the five minute grace period and the stylist replied that she couldn't abide by that today. She also informed us that the owner wasn't there. You would think that when working with children, there would be some grace or additional time allotted for the unforeseen things like diaper changes or the need to calm your child especially if it's their first cut. To be canceled after two minutes is ridiculous. read more

Cookie Cutters was great!!!! All the staff was very kind and nice to all my children. I brought my autistic son to "Ashley" to receive a haircut and she was so patient and considerate to his sensory sensitivities. At the end of the experience my son was stating that he loved this barbershop and wanted to come back 100 times :). I will definitely be bringing my son back to Ashley for his future haircuts. This is the best haircut experience he his had within the last 3 years! read more

I had much anxiety about taking my toddler to get his first hair cut. I wanted to take him somewhere that catered to kids. There are not any kid friendly barber shops near my location. I found cookie cutters online and fell in love with the pics and was delighted by the reviews. Still it was quite a drive from my home. Reluctantly I took the hour drive to cookie cutters to ensure my little one had a proper first hair cut experience and I was not disappointed. The owner and Sharron were so welcoming, patient, and ensured my baby was comfortable. I truly appreciate the time and attention Sharron took on my sons hair cut and being so understanding of my lack of knowledge. She did not make me feel foolish for not knowing anything about how I wanted my sons hair to be styled, as I wasn't sure what was appropriate for a toddler under 2. She talked me through the appropriate cut for his age and did an awesome job. My little beau looks so handsome. I will definitely be going back for his touch ups. I highly recommend going here over the traditional barber shops for your little one. Also my son absolutely loves the car barber chairs ! Side note : I would love if a franchise of this would open up in the Fayetteville or Riverdale area. I think it would be very profitable market read more

Great place to take your kids. My Little one didn't cry and the stylist did an amazing job. The place is very clean and professional. They have TVs to keep the kids distracted and a playground. I got fast service and didn't even have to wait. Will definitely be coming back here. read more

Cookie Cutters Haircuts for Kids Chamblee - Kids Hair Salons Near Me - Chamblee, Georgia

My son has had many haircuts by now and this was the first time he DID NOT CRY. I gave this place a try mainly because we really needed to get his hair cut this weekend, and Salon Red Kids in Town Brookhaven (where we used to go) always requires appointments several days in advance. I made the appointment through their website and picked a time that worked best for us. Sabine happened to be available then and she was wonderful! She took the time to greet myself and my son. Then she let him pick a seat, a tv show, and asked what about the style we wanted. She did a good job cutting his hair and also getting him to follow directions during the process. She was so patient and encouraging with him! Check out process was easy and they have lollipops and balloons for the kids. The facility is well maintained and simple. They have just one small section of hair products for sale (unlike SalonRed Kids, where half their store is retail items). They also have a small slide to entertain kids. On the way home, my son said "I want to go back there again!!" I encourage all you moms and dads out there to give Cookie Cutters a try! Their online booking tool is so convenient to use. We will be back and thank you, Sabine! read more

We brought our son for his first haircut here. Everything was great. Salon takes everyone's temperature before letting you in and has hand sanitizer readily available. They had cute little cars for the kids to sit in and a tv with kids shows directly in front of the spot to keep the kids distracted. The woman who cut our son's hair worked quickly and efficiently so he sat still for most of the haircut other than a momentary cry over getting his hair wet. Everything came out great and we got a cute certificate and locks of his curls to keep. read more

Yet again I took the time to book the first two appointments of the day to avoid crowds for both of my kids and they mess it up. I even took a screenshot to prove I had two booked appointments in case this happened again and it did. They called for our reminder yesterday and I said they should be confirming two appointments - one for both of my kids. She said they had given the second slot away to someone else. I told them to cancel my daughters appointment and we would find another salon in the future because this wasn't the first time this had happened. I wake this morning to get an email reminding me my son has an appointment (the one she said didn't exist yesterday) and so I had to call back, say we wouldn't be there & I would file fraud charges if they tried to charge us for a no show appointment due to their inability to handle appointments for the same family back or back or read their own schedule. Our haircuts that were successful one time with them before were okay so they get a star more than the hassle this time has caused. read more

Cookie Cutters Haircuts for Kids Chamblee - Proof I booked two appointments - Kids Hair Salons Near Me - Chamblee, Georgia

Had my sons second appointment here today. We checked in at our time and they immediately took us in. My son had just woken up from a nap and was a little cranky. Although he was crying in the beginning, he did manage to stay still. Ashley had cut his hair today. She quickly trimmed it was done in less than 3 minutes. There was no questions on what style I wanted, whether I wanted his hair spiked up or to the side. His hair was uneven and choppy in the bangs and by his ears. One side is shorter while the other side is still touching his other ear. The first appointment we had was with Sequathia. She did an amazing job with him. She took her time and made sure he was comfortable. She took the time to make sure I got everything I expected. Because of her I will be giving Cookie Cutters another try. However, I would not recommend Ashley. read more

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This was our first visit to this salon. It's located in the new shopping center across the street from Walmart. We were happy with my son's haircut. read more

Cookie Cutters Haircuts for Kids Chamblee - Kids Hair Salons Near Me - Chamblee, Georgia

I love this place and Miss Pamela enough to drive there faithfully every two weeks from Snellville. Miss Pamela is hands down the best barber my kids have had since we moved here. She is patient, courteous and professional. She makes sure my boys leave looking and feeling good. She even convinced my older son to do a better job combing his hair and not even his Gigi could talk him into that. So happy to have found Cookie Cutters and Miss Pamela. read more

We had a 6 p.m. appt. We arrived at 5:30 (we were in the area) in case they could take us early. They couldn't, so we said we'd be back at 6. When we came back, we had to tell them again that we had an appt at 6. They (there were two working) said that we would be next. Well, when they both were done, one took a kid that cane in after us with an appt...and the other took one of two kids would didn't have appts. When my husband told them again that we had an appt, we were told that they were running "a little behind". At this point, it was already 6:15. I can be patient and wait 10-15 minutes (although this shouldn't happen at kids' hair cutting places), but to tell me that I am now going to have to wait 30 or so minutes so that you can first take a kid without an appt!? No thanks. We made an appt here because of the good reviews, but we won't ever be clients. read more

We were 7 minutes late for our appointment, and they refused to provide a haircut to our child. The interesting thing is that there were no people in line. The customer service is extremely poor. read more

My three year old hates getting haircuts and usually whines and cries throughout. Sequithia ( not sure I'm spelling her name right) was patient and did a great job. We usually don't expect much because of how difficult it is to have him cooperate but she still managed to give him a good cut. read more

Great job!!! My kids will definitely get their hair cut there again. Stylists know how to make the children comfortable.

My son was cut his hair last time. He very enjoyed, the staff who take care my son so nice and friendly.. thank you much

My son got his first haircut here and they did an amazing job! I know it's not easy to cut hair on a 9 month old with him moving around, but they were patient and even blew bubbles to keep him happy. I got a certificate and a bag with some of his locks for a keepsake. After we were done we did notice a couple of fly aways and they fixed him up right away. He looks so adorable with his hair trimmed up, we will be back! read more

It was my very first time here and my last for sure ! I took my 8 month old baby for his 1st haircut and it didn't go nothing like I thought it would be. First of all the 2 ladies that "helped" us were making a huge deal bc we didn't make an appt when it clearly says on the page that "Walk-ins are welcome." So I was really confused about that . While she was cutting my son's hair I asked her to go a little shorter, she got so mad and she even said "You know what ? when you first come in and you tell us how you want the hair that's how we're going to do it , don't be changing it in the last minute!" She even said that she was going to give me an FYI lesson which I totally thought it was really RUDE. Especially bc it's my first baby and I have no freaking idea on haircuts! I wish I'd remember her name , all I know she was a huge Africa American lady with HUGE nails . It was a horrible decision going there , since they're "experts" with kids I though it would be the best place to go to but I was sooo wrong . They all need to learn manners in that place and how to treat costumers with respect. If they hate dealing with people then find another job that suits you ! If you're a first timer just go ahead and find a different place bc these people have no patience whatsoever. read more

Really great spot for a kids cut under the age of 5. The specialists know how to handle wrigglers.

Cookie cutters was very clean and my son enjoyed playing on the playscape while he waited for his haircut. He cried and wiggles while sitting on my lap and the hairstylist was very patient with him. However, his haircut looks awful. This is one day after his haircut. I know it's difficult to cut a squirming 2 1/2 year old boy's hair and his hair has some loose curls but you'd at lease hope it would be straight in the front. read more

Cookie Cutters Haircuts for Kids Chamblee - Kids Hair Salons Near Me - Chamblee, Georgia

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Ms. Shon did an amazing job on my son Benjamin's hair. She was so patient as he cried through it & took her time to give him a fantastic cut. Highly recommend! read more

First time here for my son's first haircut and it was Great! Mrs.Sharron cut my 1 year old's hair today and it turned out nice and neat. She was very nice and made sure to ask questions before proceeding to do anything , like if I wanted styling product in his hair. Will be returning and reccomend to anyone with children. read more

I came in with my son to get his haircut. The lady said she would be with me shortly as she was finishing a haircut. Then a lady walked in with her two kids early for her appointment. At that point she said nothing to me and took that person early for her appointment. Mentioning nothing to me that I would have to wait. Then their next appointment came in so then the lady who had the next appointment said I could go in front and the hair cutter said if you do that you give up your spot. She mentioned nothing about how long we would have to wait so after 45 minutes I realized I wasn't going to be seen so I left. I highly would recommend somewhere different as for the price the customer service is poor. read more

Zy gave my daughter with long, thick hair the best cut she has ever had. I am a licensed cosmetologist and I know excellent work. Highly recommend. read more

Such a wonderful place for a kids haircut. There was no wait and our 14 month old was treated like a prince. He was fastened in his Spider-Man Car and equipped with his choice movie on tv. They were professional and great with kids. We will be back for sure for all future haircuts! Can't recommend this place enough. So worth the $18 haircut! read more