Dr. Cook and Robyn Kazianka are great! They and their medical personnel are knowledgeable and make you feel very comfortable, or, at least as comfortable as one can be under whatever circumstance you are there. The workers in the office are also very kind and helpful most all of the time. Most remember me by name, despite only seeing me once per year. They will gladly take messages for doctor or Robyn so you don't have to spend time and money to come in if the Doc or Robyn doesn't deem it medically necessary. My experience at most other doctor's offices is that the people behind the glass are almost always the worst customer service providers I have ever had to deal with. Not at this office. All in all, this is a great OB/GYN office and I wouldn't go anywhere else if I still lived in the U.P. I've been out of Iron Mountain for going on 8 years now, and only this year will I be switching docs. I am hoping to find an doctor's office half as good as Dr. Cook 's. Robyn is an excellent medical professional and does a great job of making you feel comfortable, safe and never judged, or talked down to. Dr. John M. Cook delivered me, and my brother, via Cesarean section, and has been my mother's OB/GYN for over 25 years. He most probably saved her life during my birth. Additionally, I have been going to Robyn myself for 11 years now. I have been to other providers and have experienced nowhere near the kind of care I had come to expect from my time with these healthcare providers. So, as a life-long patient, I give Dr. Cook's office a definite 5 stars. :) read more
