John M. Caris of Sonoma Valley Insurance: www.sonomavalleyincurance.com…read more John MCaris is a trusted advisor in the domain of insurance for our entire family. Over the years, he has helped us navigate gap health insurance during changes of employment, and recently provided new health and dental care options and timely solutions, specifically appropriate for each family member. With an approach that is educational, very personalized, and kindly patient, our insurance needs have been clarified and solutions provided, with John's stewardship. We will be reviewing additional home, auto, and other insurance options with him, and have recently recommended him to friends, and financial advisors, who are also satisfied. Thank You for the excellent communication and service, John!

John Caris and his staff are very knowledgeable about their business. I have always obtained great…read moreservice from John regarding different insurance policies over the years. He and his office manager, Elissa, are great to work with.

I contacted this agency when Safeco pulled my policies. I got a quote that was just a bit lower…read morethan a competitor, so I gave the person the go-ahead and she said it was going to underwriting. I contacted her a few weeks after the cancellation went into effect and she said that my property was not covered because underwriting needed more information. No follow ups were given - she just let my policy lapse with not a word. She said she called and didn't get a response, but I had no calls from her on my phone, no messages, no emails, nothing. I would recommend using a different broker.

What a lovely agency. I spoke with Kelly and she is beyond amazing. She gave me the best advice…read more Very helpful and kind. Definitely use the to help find your best insurance.

Chad was great. He is a no nonsense insurance agent and I was happy to give him my business…read more He didn't waste my time, and I didn't waste his. We got to business quickly, and he was knowledgeable and informative to any question I asked. He also answered cell phone calls for me on a weekend so that is a plus. Feeling in good hands, especially when getting fire insurance in Sonoma isn't as easy as it used to be.

This is what I call quality care, Chad and his team are like talking to friends and they actually…read morecare, glad I Switched to him for my insurance agent.

Amazing customer service! My family has been insured with this Allstate for over 30 years. I've had…read morea personal policy with them for the last 7. Anytime I need them they're there to help! They've always gone above and beyond to communicate with me, whether it be for a claim, for savings, policy updates etc. Fully recommend this office! You will not be disappointed. I do want to mention, they also have a superb life insurance specialist that has extensive knowledge of plans. Definitely worth sitting down with them to review options.

I was transferred to Jennifer Matto by Allstate when I moved. I had some gigs on my new house that…read morecaused my insurance to be cancelled. I started calling Jennifer's office a month in advance to get temporary insurance. 5 Days before my insurance was cancelled I finally got a hold of her and they couldn't (wouldn't?) do anything for me. Insurance agents need to be dependable. Jennifer Matto does not fit this description. My car insurance got transferred to her too and I intend to correct that.

very sophisticated, honest and helpful insurance agent. pleasure to work with.read more

From the owner: All facets of Long Term Care Planning for families, groups and individuals.read more

Excellent Service! A…read morefew months ago I went into this location to change auto-title on a car my dad sold me. This was the fastest experience I've ever had in a AAA office! I loved the small-town experience of customer service. Where I live, we're just a number but the folks in Sonoma were so much more friendly. Thanks.

We had an awesome experience with this branch of AAA…read more Friendly professional quick service. I'll definitely use them again when the need arises.

Dean Zeller and Julie Lim are ALL about serving me with their listening and their help in my having…read morethe best medical and prescription coverage possible. Kind of all in a days work, right?! Except this duo is very unique. In my 44 year experience of consulting CEO's and professionals on producing unprecedented results there is a quality about some people that shines as bright as the sun ... Dean and Julie have this quality. When I imagine what would be the most descriptive words for their teamwork, what most sings out loud is their love. Sure, they know information we don't know that they are educated to give us. A line of demarcation with them is they really do love people. It shows in all I have experienced with them. And, in the insurance line of work, I basically know nothing and couldn't think my way out of a wet paper bag with regard to which insurance company is the best for me ... all the while, Julie at the helm and Dean as her safety net ... the two of them patiently and kindly help me to secure the best insurance. Being of service to another person is truly an art. Dean and Julie have attained a high level of mastery with their art. Thank you!

Integrity and accurate information. I came to this broker in 2020 during the COVID special…read moreenrollment period. I wanted out of KAISER for a number of reasons, not the least that I was experiencing intense pain in right hip but they kept telling me it wasn't "bad enough" for surgery. OUCH! When I went to Zellers I moved to a Medicare Advantage plan and got a new doc who ref'd me to Orthopedic who confirmed that I had bone on bone hip pain. THR done within a month. Fast forward to the next plan choice time and the agent at Zellers, led me astray to keep me in the med adv plan and the commissions she would earn. She read a list of diagnoses that would prevent me from having Medicare... I answered to no to all but the last question. And I believed this and stayed in med adv for another year. I since learned that there is no such disqualifying questionnaire. I did the research and now have a Medicare/MediGap beginning 1/1/26 that will serve me well. So, do your research folks. A broker is self-serving and not needed if you are willing to learn the system and make your own choice!

Jeffrey wasn't able to help with my request, but was very kind to talk me through why and help me…read moreon the path to finding what I needed. Seems like the kind of guy you'd want on your team!

I've been working with Jeffrey Martin and Farmers for several years. Not only is he friendly and…read moreprofessional, but he has his eye out for saving me money. And the one time I really needed him he was there, and went far and above the call of duty. I highly recommend!

I'd like to thank Sandra Manzo for providing such great service…read more She's very knowledgeable and professional at all times ,always prompt in responding to my inquiries. I Couldn't be happier with the level of service I received Thank you, Sandra highly recommend !

From the owner: We strive to inure you the way we cover our own families. We are available to meet your insurance…read moreand financial services needs by providing auto insurance, homeowners insurance, renters insurance, life insurance, health insurance, business insurance & umbrella policies for California, Oregon, Nevada, and Arizona residents. Focused on Marin County, Sonoma County & Napa County including Novato, San Rafael, Petaluma, Cotati, Rohnert Park, Santa Rosa, Sebastopol, Penngrove & Sonoma. License #: CA-6002253, AZ-3001617925, NV-3741200, OR-3001627875