I contacted this agency when Safeco pulled my policies. I got a quote that was just a bit lower…read morethan a competitor, so I gave the person the go-ahead and she said it was going to underwriting. I contacted her a few weeks after the cancellation went into effect and she said that my property was not covered because underwriting needed more information. No follow ups were given - she just let my policy lapse with not a word. She said she called and didn't get a response, but I had no calls from her on my phone, no messages, no emails, nothing. I would recommend using a different broker.

What a lovely agency. I spoke with Kelly and she is beyond amazing. She gave me the best advice…read more Very helpful and kind. Definitely use the to help find your best insurance.

I have found that Ramanciti Insurance Company is not what it used to be…read more If you're not making the amount that you use to, If they are not insuring 3-Million-dollar + home like they did for you years ago they don't want, you as client. If their not making a lot of money to insure you commercially they don't want, you. You're too small not enough revenue for the new generation of Family Ramanciti's Insurance Sales Associates. You wait until the last minute to give me nothing but a fair plan. I know you didn't try because I have A+ paper insurance companies giving me quotes both personal and commercial. Again, for the record I have never had a house claim in over 35+ years with your company. Never had a business claim for liability or workmen's comp even on a national level with your company. Never been late with a payment, never had a lap of coverage etc. You would think that would mean something to the new generation of Ramanciti's. You give me your high importance email nothing. Very sad I have found other insurance companies that are willing to insure me for both commercial and personally in the 1st two weeks March. I am still getting price quotes from these companies. Without the fair plan and without cheep commercial insurance that I was told I should turn to for coverage for my company. For shame on you both from the commercial side and personal side of Ramanciti Agency. They have a A+ AM Best Financial Rating. AMIG is owned and backed by Munich Re and also Farmers to name just a few. That will insure me at competitive rates. I am sure you sleep well at night. I would look elsewhere for insurance.

Love working with Ramatici Insurance. They know what they are doing and get it done in a timely…read moremanner. Highly recommend

I have consistently had an excellent experience with Wine Valley Insurance Services. Their team…read moretruly stands out for their exceptional service and attentiveness--they take the time to listen carefully, understand your specific needs, and make you feel supported throughout the entire process (which is key in case of calamity). What impresses me most is their ability to step in and effectively rectify challenging situations, handling it with professionalism, clear communication, and a genuine sense of care. Instead of feeling like just another client, I feel prioritized and reassured every step of the way. It's rare to find a group that combines expertise with such a personal touch, and I would highly recommend them to anyone looking for reliable and responsive insurance support.

If you want an insurance company that truly goes above and beyond, Wine Valley Insurance is it…read more Their professionalism, attention to detail, and commitment to building strong client relationships really set them apart. I've had an excellent experience and would highly recommend them to anyone looking for dependable and personalized service!

John M. Caris of Sonoma Valley Insurance: www.sonomavalleyincurance.com…read more John MCaris is a trusted advisor in the domain of insurance for our entire family. Over the years, he has helped us navigate gap health insurance during changes of employment, and recently provided new health and dental care options and timely solutions, specifically appropriate for each family member. With an approach that is educational, very personalized, and kindly patient, our insurance needs have been clarified and solutions provided, with John's stewardship. We will be reviewing additional home, auto, and other insurance options with him, and have recently recommended him to friends, and financial advisors, who are also satisfied. Thank You for the excellent communication and service, John!

John Caris and his staff are very knowledgeable about their business. I have always obtained great…read moreservice from John regarding different insurance policies over the years. He and his office manager, Elissa, are great to work with.

Very service oriented. Supports local communities …read more Friendly staff Helpful staff. Excellent CD rates!

Unprofessional experience with Dane Miller…read more We scheduled an appointment and no show Called to reschedule no callback

I have banked at this branch for 15 Plus years.Robin and her team have given me the most amazing…read morecustomer service I have ever experienced. Their support, concern and the way that the employees at this branch go out of their way to answer questions or make my banking experience simple and efficient is amazing. I have recommended this bank several times and would certainly continue to do so.

US Bank in Sonoma offered the worst customer service in two occasions. I generally don't write…read morenegative reviews about businesses that I'm actively engaged with. However, this is the second terrible customer service experience with the US Bank in Sonoma, so here I am to share, in case you're considering opening an account with them - I would think twice. I didn't get a name but there's a middle-aged brunette female who tends toward being just completely snarky and rude - one of those know it all who tries to pass judgment on people the minute they are in her presence. The first time I came in to make a deposit, her rude ignorant, behavior seemed to come out of nowhere and I thought to myself, "Wow I'm never coming into this branch again." Unfortunately, my husband also has his own account with the Sonoma US Bank and he asked me to accompany him into the bank with him - I declined because of my last experience with that rude teller. I didn't want to see her again. After a little convincing, I went into the branch with him for a very simple request, and I watched her intervene as he was speaking with another female teller. This same teller who had treated me poorly, pulled the same behavior with my husband and started talking down to him (she presents as a haughty know-it-all). He asked for the manager, and Miss Know-It-All told him that he was off today. Then she proceeded to give him absolutely 100% erroneous information, which, which I witnessed, and shook my head over. I was shocked to witness her response. My husband has a LOT of patience, but finally just got up and left; knowing he can simply drive over the hill to the Napa branch, to get the actual simple answer that the 2 female tellers in Sonoma could not provide him with. Upon going to the Napa branch, those staff members worked to provide him the exact information he was seeking, and he told me about the complete 180-degree difference in banking experience. (Hats off to the Napa branch for their kind, and properly trained staff offering excellent customer service.) US Bank Sonoma has a significant problem. Not only is there a teller working for them who has a rude demeanor, but is also completely incompetent from a banking knowledge perspective; offering customers bad, WRONG information. I look forward to closing my account and moving on another bank or a credit union where tellers are properly trained & customer service is a priority! Until we close everything down, we will do any in person transactions at the Napa branch (only unfortunate because we live in Sonoma). US Bank Sonoma, please be on notice that this very unprofessional and very disappointing experience does not sit well with long-standing customers, who up until this point, have given your branch quite a lot of business (multiple [4] personal accounts within our family and a couple of business accounts). Because of the experience, we are currently seeking to relocate our cash assets.

Dean Zeller and Julie Lim are ALL about serving me with their listening and their help in my having…read morethe best medical and prescription coverage possible. Kind of all in a days work, right?! Except this duo is very unique. In my 44 year experience of consulting CEO's and professionals on producing unprecedented results there is a quality about some people that shines as bright as the sun ... Dean and Julie have this quality. When I imagine what would be the most descriptive words for their teamwork, what most sings out loud is their love. Sure, they know information we don't know that they are educated to give us. A line of demarcation with them is they really do love people. It shows in all I have experienced with them. And, in the insurance line of work, I basically know nothing and couldn't think my way out of a wet paper bag with regard to which insurance company is the best for me ... all the while, Julie at the helm and Dean as her safety net ... the two of them patiently and kindly help me to secure the best insurance. Being of service to another person is truly an art. Dean and Julie have attained a high level of mastery with their art. Thank you!

Integrity and accurate information. I came to this broker in 2020 during the COVID special…read moreenrollment period. I wanted out of KAISER for a number of reasons, not the least that I was experiencing intense pain in right hip but they kept telling me it wasn't "bad enough" for surgery. OUCH! When I went to Zellers I moved to a Medicare Advantage plan and got a new doc who ref'd me to Orthopedic who confirmed that I had bone on bone hip pain. THR done within a month. Fast forward to the next plan choice time and the agent at Zellers, led me astray to keep me in the med adv plan and the commissions she would earn. She read a list of diagnoses that would prevent me from having Medicare... I answered to no to all but the last question. And I believed this and stayed in med adv for another year. I since learned that there is no such disqualifying questionnaire. I did the research and now have a Medicare/MediGap beginning 1/1/26 that will serve me well. So, do your research folks. A broker is self-serving and not needed if you are willing to learn the system and make your own choice!

I was just on call with Vanessa for a status check on my plan and after some time she had called…read moreback and got me a better deal on my insurance plan. Her customer service was absolutely amazing and made the overall experience quick and easy. ps. get her that mercedes benz !

DO NOT USE FREEWAY INSURANCE!!! I signed a policy and was notified 10 days later they raised the…read moreprice without my permission. After they decided to keep my downpayment. I should've known... every time I called my agent they were playing rap music in the background - very unprofessional. I do not recommend using this insurance under any circumstance.