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    Conway Urology

    5.0 (1 review)

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    9 years ago

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    Arkansas Urology

    Arkansas Urology

    1.0(2 reviews)
    4.6 mi

    If I could leave zero stars, I would. First off, took 3 weeks for the medication needed to actually…read morebe called in. Additionally, I have had to wait 4+ days in an ongoing attempt to actually get this normal (non controlled substance) renewed. I have left multiple calls and even had to drive 30 mins to the office to get an actual answer. I will be working with my primary physician to seek specialist support from a different clinic, as this one consistently misses the bar.

    Dr. Jonathan Henderson at this clinic did a lousy job, rather did not complete the surgery on my…read moredaughter, and told us everything was done, great, and she would have no more problems with her kidney stones. He lied to us! She was back in the ER three days after that so-called completed surgery! She still has two stones that were not crushed and she cannot pass them. We were told the stones were crushed, and she would pass them without a problem. Lies! It is unbelievable for a patient to be lied to and treated like that. She is seeing another doctor now at a clinic in Little Rock. She may have an infection due to these stones that have been in her ureter for a long time now. This is extremely serious. She has to have another surgery because Dr. Henderson obviously has no clue what he is doing, but she cannot have a surgery if she has an infection! Unbelievable what this doctor has not done correctly, and my daughter is suffering more because of him.

    Arkansas Urology

    Arkansas Urology

    1.0(3 reviews)
    24.0 mi

    These people don't really care about the patient. It's the money that keeps them employed that…read moredrives them. There have been soooo many errors done on their part. They were trying to give me testosterone boosters when I'm trying to have children (testosterone does the opposite effect according to them. So glad my wife caught that), they've messed up my billing and overcharged me, multiple times I have had to talk to 4 different people to get my questions answered because nobody seems qualified to know the answer. Then today when I talked to Kristi, she kept referring me to call AR Fertility about questions that my doctor should know the answer to because he's doing the procedure. Kristi was also very short with me and sighed on the phone when I had another question. THIS is why people avoid doctors and would rather risk their health! It's not only expensive, but then people don't seem to care about the careers they signed up for. I cannot believe I wasted so much time and money here. I even called around for other urology businesses to help me get away from this one. There's one in Tennessee that I'm now considering. It may be worth the traveling. Rant over!

    Yes, first time finding out whether I have prostrate cancer. Everything else has been good up to…read morenow but really had a bad experience and so did my whole family including my sister who is an RN the way they handled my results. The nurse called me 10 minutes till five after waiting for a long time and said that he couldn't contact me, but I was on the phone. Caller ID said no ID so I thought it was spam but thinking it was my doctor calling do listern To the voicemail and said that call back at this number I called back within two minutes and they already left. Would've been five till five. Probably leave at five. My point is you don't leave somebody waiting for a life or death cancer to get a voicemail saying that it's after hours, later need to be better at distributing information stead instead at the end of the day and then you're not waiting to get the call before you leave at five. Very Depressing. We worried all night about the results. It's not right to leave somebody hanging about life or death possibility just so you can go home or go home early. I'm hoping they will change their policy. Let people know at a decent time and not go through what I have to makes you feel like you're just part of the system everything else I get four stars to the nurse I give one probably not even that!

    Conway Urology - urologists - Updated May 2026

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