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Conway U Storage

4.5 (4 reviews)
Open • 8:00 am - 5:30 pm

Services - Conway U Storage

Self storage

Truck rental

Vehicle storage

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6 years ago

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Joseph B.

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9 years ago

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8 years ago

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U-Haul Neighborhood Dealer

U-Haul Neighborhood Dealer

2.3
(3 reviews)

This place is the most awful unhelpful rude store I've ever been to in my entire life literally…read moreTERRIBLE. The guy was super unhelpful and rude. I would never go back there nor never recommend this place to anyone. IF I COULD DO ZERO STARS I WOULD!!!!!

The women in there is super awful and super unhelpful. She does not care about anything, she told…read moreus to wait in line and no other costumer in the store or outside. She was also talking about her other job which is insane to me. We talk to U-Haul 1800 # on the phone they told us to come here to get help with our check engine light. Come here the lady is being super rude and awful and clearly hates her job and should not work in customer service. I can't believe how rude she was, she should be fired. But on the bright side this one man who took over and helped us was awesome because he knew that lady was being a b****! Traveling across the country during these times are hard and to have someone like that women make it more difficult is hard. When we paid extra money with U-Haul to insure that we make it across safety and people act like that women, just it's crazy to me. That guy who help was great and helpful to our issue. He also gave our puppy's water and that was so kind because it was so hot outside. We need more people like that guy who helped us in world during these times. If you go there beware of the women because she isn't not concerned about anyone but herself.

All My Sons Moving & Storage

All My Sons Moving & Storage

2.0
(89 reviews)

They were on time, skilled and did not hurt my belongings. Worked as fast as the work would allow…read more Strong guys. Highly recommend

I hired All My Sons on February 14th to move me from my 2 bedroom apartment to a nearby storage…read moreunit, and my experience was beyond frustrating and unprofessional. When I booked, I was told the hourly rate would be $135 (discounted from $149), plus a 12% service charge, and that my starting total would be around $300 before they even began. I was very clear that I did NOT need any packing materials because I already had my own boxes, tape, and supplies. I was quoted $486 for two hours including the service charge and paid a $100 deposit. The movers were scheduled between 8:30-9:30 AM but called at 7:30 saying they were on the way. Once they arrived, my paid time started while I was made to go through paperwork that should have been handled beforehand. The two movers, Thomas and Xavier started at 8:50. At one point, Xavier literally stood there watching Thomas struggle with my bed frame, and when I asked him, "What are you doing?" he replied, "Looking." That alone speaks volumes about the lack of teamwork and professionalism. Around 9:20 AM, I received a call from a company rep asking, "How is it going?" At that point, nothing had actually been moved yet -- they were still wrapping my couch, which I never requested. I didn't make a big deal out of it because it had only been about 45 minutes into packing and I didn't want my dissatisfaction to impact how they handled my belongings, so I simply responded, "It's going." In my bedroom, nearly an hour was wasted trying to take apart my bed because they didn't bring a drill -- basic equipment for dismantling furniture. What makes it worse is that after spending all that time on it, the bed was still left sitting in my apartment, along with my dining table, gaming chair, several boxes, and other items. I now have to hire another company to finish a job that should have been completed. Luckily I packed my own kitchen up even though they offered a free kitchen pack! They would have never gotten to it at the rate/speed they moved . Without telling me, they left my apartment and went to the next stop while I was still packing. The stop was less than half a mile away , they were supposed to drop a bed off and reassemble it. Because of all the delays/lack of urgency , the bed was only dropped off, not set up. When we arrived at the storage unit, I was told my balance was $861, including $135 for materials I specifically declined. I didn't argue -- I simply reminded them that I had already said no to materials and was told I wouldn't be charged. They removed it, bringing the total to $756, which is still far beyond what I was originally quoted for incomplete work. Nearly $800 for incomplete work. No sense of urgency at all! I should've have had a camera rolling but I didn't think that would be necessary. What upset me the most was the lack of accountability. I didn't receive a single apology, thank you, or acknowledgment of the inconvenience. Instead, Thomas got on the phone with someone named Holly on speaker, saying he needed to be paid for all his time. She giggled and said, "I got you, you're good," as if my concerns didn't matter at all. This experience felt disorganized, slow, and misleading from beginning to end. I will never recommend this company. Oh and I decided to take a picture of Xavier after about the 3rd time I walked in and he was on the phone.. I'm not a hard person and I hate babysitting grown people but I guess should have told them to leave the phones in the car and move with urgency!

Conway U Storage - selfstorage - Updated June 2026

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