Have been here twice and will need to return for follow ups. Medical staff seems very good but…read morePhone service / scheduling seems hard to reach. No one answers or long wait times if on hold.

Just want to let everyone know that on my first visit to Conway Ortho I met with Dr Grohmley! He…read morecame in the room, felt the temperature in my knee, asked if I could bend it and replied.... "Its pretty swollen, take ibuprofen 3 times a day, exercise it and return to work! How long do you want off? Two weeks enough?" Needless to say I left angry! Anyone that knows me knows I Love to work hard and diligently and make a difference! I wasn't there for time off work but rather to get treatment and get back to work! So I did what he said! I started walking on it, exercising it and moving it thinking it would get better! It got worse! In a hurry! Yesterday Dr Pruitt at Arkansas Ortho (my second opinion) did a complete physical assessment of my knee and replied "Im going to put it in an immobilizer to keep it straight because its not stable enough for you to walk on! The inflammation is a concern so I'm going to give you Meloxicam to get it under control! I think you have significant ligament tears and an injured meniscus so we will do an MRI to confirm that!" He then gave me crutches and requested to walk only when having too but with the immobilizer! Conway Ortho was unprofessional, negligent and inconsiderate in thinking I was like most and just looking for time off work! I do not recommend them to anyone seeking medical treatment! Dr Pruitt at Arkansas Ortho was very thorough in his exam, knowledgeable, considerate, caring and helpful! He listened to my testimony as I witnessed and interacted directly with me as well! Just in case anyone reading is needing an Ortho clinic! I gave Conway Ortho one star because I had to in this review otherwise I would have left it blank

We love GFC. They are very professional and work with your schedule. I highly recommend them!read more

Dr. Jones is an outstanding surgeon. He is patient, kind, and very knowledgeable. He cares for his…read morepatients. I highly recommend him. His office staff is excellent and efficient.

From the owner: At OrthoArkansas Conway, we specialize in orthopedic urgent care—providing fast, expert treatment…read morefor sprains, fractures, sports injuries, joint pain, and other musculoskeletal emergencies. Unlike general urgent care centers, our patients are seen by providers who focus specifically on orthopedic conditions, helping you avoid long ER wait times and unnecessary referrals. Our walk-in clinic is designed for same-day access to orthopedic care, staffed by experienced providers with advanced imaging on-site. Whether you twisted your ankle during a run, fell off a ladder, or your child got hurt during a game, we’re here to help you recover faster and stronger. We proudly serve the Conway community with compassion, precision, and speed. Choose OrthoArkansas Conway for urgent orthopedic care you can trust—right when you need it.

I have bee seen by Dr Tucker who also did surgery in 2016 on my shoulder. He is excellent. Have…read moreregained full use after a torn biceps and rotator cuff at 63 yrs old. I am also seeing Dr. Brent Walker since Aug 2022 for pain management associated with my spine. He has amazing compassionate bedside manners and an understanding of the problem as well as taking a very long time to listen & review your case!! His nurses Shelley & Kelly are amazing - kind and thorough, responding quickly to call-backs. Kudos to his scheduler Jennifer also who responds quickly to scheuling needs. I have also seen Kristen Walker the injection nurse for Dr Walker and thought she too was very thorough and compassionate. I have recommended many people to OrthoArkansas. I read the 1 star comments and hope that the office manager can resolve their problems but many are common to other doctors offices. Glad those patients were able to be heard.

The amount of disrespect OrthoArkansas shows for customers time is atrocious. If I treated my…read morecustomers the way they treat theirs I would be unemployed yet this is what they find acceptable. 45 minutes late, if I were 45 minutes late they would not see me. If you have a job and consider taking off to come here, I would be very wary.

All of the staff is phenomenal here!!! Prior to getting physical therapy here, my right ankle was…read morealways in pain after a small injury 2 years ago. After the first treatment with Kim, I could walk with no pain. After a month of therapy twice a week, I'm now able to say I can walk normally again. My ankle is in the best shape it's been in!!! The orthotics were also a great choice!!! Please go seek them for physical therapy. Pinnacle Physical Therapy is wonderful!!!!

I have been to physical therapy several times for various reasons and was always totally…read moreunimpressed. Brian is NOT THAT GUY. He isn't just another cog in the wheel of some large facility connected to an orthopedic group or hospital that feeds them a never-ending string of clients so it's not like they have to try hard. They just follow protocol and complete the minimum mandatory amount of sessions that insurance will pay for. He's an independent owner-operator whose genuine desire is to help his clients gain the maximum benefit from his lifetime of knowledge and expertise. Brian is also tech savvy so this helps him to be uber-efficient. I can't recommend him highly enough. If you go any place else you are throwing your money away ...literally.

Called Monday as soon as they opened with a severe ear infection and they put me off until…read moreThursday! Had to seek help elsewhere as I hope you do.

Told Dr. Fulmer did not know about many of my chronic illnesses or what to do about them. Very slow…read morereferral process. Kept looking at his watch while I was going over my medical issues. Just felt rushed and kept hearing "I don't know".