I reached out to HVAC Service Pros on Friday evening after my old AC unit stopped working. In less…read morethan 24 hours, I had a brand-new system installed--and I am so happy with the results! After comparing several companies, I found my interactions with Nick to be exceptionally positive. He helped me find the best solution for my home: a high-quality, highly efficient heat pump system that provides both heating and cooling, from a reputable manufacturer, and at a price significantly lower than the quotes I received for systems that only provided cooling. Efficiency and quiet operation were two of my top priorities, and this system delivers on both. The installation went incredibly smoothly, and I was thoroughly impressed with the quality of the work. The equipment looks great both inside and outside, the craftsmanship is excellent, and the entire work area was left clean and tidy. What impressed me most was Nick's dedication to customer service. Because of the recent heat wave, his top priority was getting my cooling back up and running as quickly as possible. He worked late on Saturday to make sure my home was comfortable that evening. He also followed up afterward to ask how the new system was working and to make sure I was completely satisfied. I highly recommend HVAC Service Pros for their amazing pricing, quality equipment, professionalism, prompt service, cleanliness, and genuine care for their customers. I could not be happier or more appreciative of the service I received!

I worked with Nick to move my AC unit to the other side of the house, and the experience was…read moreexcellent from start to finish. He walked me through several options and clearly explained the pros and cons of each so I could make the right decision. Despite the rainy weather, he showed up and completed the job as promised. A few weeks later, my gardener accidentally hit the AC box and damaged it. Nick came back and fixed it free of charge. He easily could have charged for the visit, but he chose to take care of it anyway. Great service, fair pricing, solid warranty, and outstanding after-sale support. I've definitely found my trusted AC company. Thank you, Nick!

I was having problems with my heater. I had a company that installed it for a repair, they said my…read moreheater needed replacement. The beginning price was $15,000 and they went up. I had another company to check it. The guy put his foot through my track light while in my attic. He pushed it up back into the ceiling. He agreed with the other company and said my heater was no good. So, $15,000 again ....... We didn't have a extra $15,000 for a new air conditioning system. I thought this is way to much money. I was explaining to Kelly at Fix Auto in Irvine , she gave me the best company her baby daddy works for. His name is. Marcus Glendale , He works for : AIR-CARE HEATING & AIR-CONDITIONING IN RANCHO STA MARGARITA, ca. Tel: (949)HVAC-911 MGendale@AircareTeam.com MARCUS GLENDALE IS THE GREATEST !!!!!!!!!! He called me right away. I explained what the other popular with many commercials air conditioning companies said. He came here immediately. Marcus looked at the big mess with wires hanging out and parts disassembled. Marcus was very disappointed with the other companies. He checked everything out for about 45 minutes and cleaned the whole mess putting everything together. He went to his van came back and put in a New Thermostat , That was it . Not$ 15,000 dollars!! My heater and whole system has been working flawlessly, without a loan payment for a new system. Marcus is the most Honest service technician and his integrity is second to none. Thank you so much for saving us a unnecessary unbelievable debt. My wife and I are so happy we did not get Ripped Off ! You Rock Marcus ! We will definitely never call another company for Heating & air conditioning.

If I could give this company a negative 1000 stars I'd do it. They ruined our home to the turn of…read morenearly $25,000 and after a two-year saga of denying and delaying the CSLB citations against them have been upheld. Be advised that their license has been suspended by the CSLB effect October 22, 2020, due to its bond being paid out out to me. They also have several citation violations against them including 7109(a) willfully departed from trade practices, 7110 failure to obtain a permit, 7159 failed to comply with the contract, and 7113 failed to correct project. For complete information see the Contractors State License Board website cslb.com (OC AirCare license: 1028463). Advice: Before having any repairs done especially HVAC systems do your homework and check to see if the contractor has liability insurance (and call to confirm). Most importantly make sure that all state laws are followed. Do not use this company under any circumstance. You have been warned.

This company is a Con contractor. They fool the home owner to replace wrong parts. Beginning…read moreestimation started to replace Ignition in $1971 finishing work same day. 2 hours later 2 other guys from the company came to check the furnace again. Estimation guy calledt me that the parts around the ignition was burned and out of order. So they have to replace 60% furnace part of my furnace. He admitted it was his fault for the wrong estimation. But original estimation would be no change. Also he couldn't do the job as a same day service because parts was not available. Next day 2 other new guys came to fix with new part. it was Nor Ignition or motors but control circuit board. The technision acted strange . he didn't change new part that he brought almost half an hour passed. So I ask "why you don't change the new part?" also I asked to leave my old part but they refused to leave. they insist it is their company policy. the job took only 45 minutes and charged me $2725 total in my credit card. Ofcause I called my bank on pending dispute

Jason came out to our business for our walk in cooler which was not working properly. The system…read morewas to be replaced the following week but I just needed to get the system running to get us through the weekend. I initially thought that the system just needed a recharge on refrigerant but Jason came out and said that he ran diagnostics and the compressor has failed and there was nothing that could be done but replace the compressor. I was charged over $280 for the "diagnostics" which we paid and had to move all our products out of the walk in. I was out of town and came straight to the business at 1am because I saw on our security cameras that Jason had come for just 15 minutes. Once I arrived, I was able to quickly find that it was just the start capacitor that has failed, which is a common repair and one of the first diagnostics that would be run on a system. A new start capacitor is less than $30 and is a quick repair if you know what you're doing. If I was not out of town this would not have even been an issue that he would have been needed to be called out for. I called Jason that morning and explained to him what I was able to find out and asked him what diagnostics were run. He replied that nothing other than a visual inspection was done and said would be refunding the charge. No apologies given nor the professional courtesy to come out and fix the issue but the charge was reversed. I had to scramble to find a shop on a Saturday that had the right capacitor in stock and would sell to the public which is not an easy task. I would not be taking my time to write this review but he had the audacity to resend an invoice for this. As a business owner I have worked with many contractors, good and bad. And through my experience I can say stay far away from this one. I can't say anything about his work because he has never done any work for me. But people need contractors because they specialize in something that we don't have the capacity to do the work ourselves and I can say this business is not trustworthy nor have the professional courtesy to fix the issue at hand when they are called out on it. In my opinion I rather work with a trustworthy contractor that is maybe a little less skilled. That is because work like this may have many underlying issues which can be misdiagnosed or issues may be bigger than they initially seem. But trustworthy and professional contractors will stand by their work and will be willing to fix their mistakes when made even if they take a loss on the job because that's just the cost of running a business at times.

Just had an interaction with one of their drivers tailgating me down the 405 and flipping me off…read more The guy was swerving in and out of traffic like he was the only guy on the road. When I called to file a complaint the guy who answered the phone for the company just didn't seem like he even care. I would never do business with a company that doesn't care about anyone's safety on the road. After filing the complaint, the person I spoke with gave the road raged driver MY number for him to harass me! Unprofessional

Like another prior review, I also just had an interaction with one of their drivers tailgating me,…read morehaving major road rage and flipping me off. The guy was swerving in and out of traffic very aggressively not caring that there were other cars on the road. I called to let the company know that this gives off a bad reputation and because I would never do business with a company that would send this guy out to my house for any services.

We had been dealing with a faulty heater since November. Another company had been out several…read moretimes with no success. Finally, our home warranty company reassigned us to American Home Heating and Air. Donald quickly made an appointment and arrived on time. Within minutes he was able to diagnose the problem as a gas valve not opening properly. He ordered a replacement and two days later we had a working heater. It has worked perfectly ever since. Donald was friendly, courtiess and professional. A pleasure to work with. I highly reccommend American Home Heating & Air.

I use Don Wiebort with American Home Heating for many years on all my listings. He is available,…read moreshows up on time, does a great job, and he beats everyone's price. My clients just love him! Recommend.

Mark the owner of JMR Heating and AC and his staff are great!…read more I had the Gas Co. come out and just have a very temporary fix. Mark was very responsive and came out the very next day. He's honest and reasonable. I won't go anywhere else. I highly recommend JMR!

JMR replaced our HVAC unit in our home with a new Maytag unit a couple years ago. Everything went…read moregreat .... price, quality, schedule, install. Thanks Mark. In our rental condo, my tenant tried to replace the thermostat. He is an engineer, but mis-wired it. Another company tried to fix the situation and thought it was the thermostat (it was not) and then returned to say there was damage in the electronics and could cost $1000-1500. The unit is older and they recommended replacement - surprise. I knew it was something simple and called JMR. The tech found the mis-wire to the thermostat and fixed it. Thanks again.

Incredibly helpful fixing my the ice maker in my KitchenAid refrigerator! Highly recommend!…read more I tried calling KitchenAid directly first and it took 40 minutes of talking to 3 people to learn KitchenAid wanted to charge a high fee and schedule 2-3 weeks out. I called Niko and he answered promptly, came out the same week, and successfully fixed my ice maker the same day for a much more reasonable fee. He is incredibly knowledge and was great to work with. I'll go back to him for any other repair needs that arise.

He's really good at fixing air conditioners. Niko is an impressive person--very meticulous in his…read moreinspection and solved my problem perfectly.

Awesome company and ownership. We have used JL Quality twice now and have been very impressed each…read moretime. Both times, they arrived on time and were very easy to work with. We've used other HVAC companies in the past and we've never had one as efficient, honest, and fair in pricing as Justin and his team.

Just did a complete system replacement and couldn't be happier with the results. I would recommend…read morethis company to my friends and family. Every step of the process was easy and prompt. The costumer service was excellent and very competitive pricing. Thank you guys again for your services. My family and I truly appreciate it!