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San Ramon, CA

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Contra Costa, ENT

3.0 (2 reviews)

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2 years ago

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6 years ago

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Joshua Au, MD

Joshua Au, MD

3.9(15 reviews)
0.4 mi

I cannot say enough good things about Dr. Joshua Au and his team…read more Before seeing Dr. Au, I had been struggling for months with significant nasal congestion and difficulty breathing, without really understanding what was causing it. Dr. Au was the one who finally got to the bottom of what was going on. He is incredibly thorough, knowledgeable, and straightforward. He explains things factually and gets right to the point, which I personally appreciated. Throughout the entire process, from testing and imaging, to discussing my options, to surgery and post-op care. He made sure I understood exactly what he was seeing, what he recommended, what he was going to do, and what I could expect afterward. I never felt like I was being rushed through the process or left wondering what was happening. I ultimately underwent sinus surgery, septoplasty, and turbinate reduction with Dr. Au, and I am so grateful that I trusted him with my care. He found and addressed issues that had gone undiagnosed, and I am now breathing better than I have in a very long time. Dr. Au may have a very direct, no-nonsense communication style, but behind that is an exceptionally skilled and thorough physician who takes his work seriously. When it came to something as important as surgery, that was exactly what I wanted. I also want to recognize his office team. Everyone I interacted with throughout this process was professional, helpful, and made navigating my care easy from beginning to end. Having a great physician is important, but having a professional and dependable team supporting that physician makes a difference as well. I have already referred a couple of people to Dr. Au, which is probably the best testament I can give to how much I trust him and his expertise. I would absolutely recommend him to anyone looking for an ENT who is knowledgeable, meticulous, honest, and focused on finding and treating the actual cause of the problem. Thank you, Dr. Au and team, for taking such good care of me, and for finally helping me breathe again.

I had my first visit with Dr. Au. 5/26/2026 he was my third ENT I tried to figure out my…read morechallenges with virtago. Dr. Au is amazing. He was straight forward and practical. He provided more information that I have ever received from the other ENTs. I strongly recommend him. His staff is very welcoming. He answered all my questions. I left very satisfied with his explanation.

Diablo Valley ENT - Calm & peaceful waiting area (Bob Ross painting "happy little trees" on the TV)

Diablo Valley ENT

2.3(50 reviews)
0.1 mi

I am puzzled by all the negative reviews for this practice. My special needs son was seen as an…read moreemergency case due to the fact that our longtime dentist, Dr. Solomon and oral surgeon, Dr. Liu could not figure out the cause of his facial swelling. Dr. Abraham Hsieh squeezed us in on a very busy Monday so he could confirm the diagnosis. I appreciate him doing this for us since my son was in a lot of pain and we weren't sure why. We have seen Dr. Hsieh a handful of times (both in Walnut Creek & San Ramon) with great results. He correctly diagnosed my son's parotid gland infection and was extremely gentle while performing an in-office needle biopsy. As for logistics, he is mostly punctual, returns phone calls in a timely manner and the staff is friendly/pleasant to work with. Furthermore, Dr. Hsieh helped us get into radiology for a last minute CT scan in the same week. Highly recommend.

I had an AMAZING experience at my appointment today! Dr. Murphy was so insightful and helpful in…read moreregards to my throat issues. The staff were wonderful, kind, and caring. They noticed I was coughing and provided me with some water. They were all so kind, and I noticed how they all helped each other out, whether it was answering phones, or helping us patients, they surprised me on how hard they work. I recommend this office and Dr. Murphy 1,000 percent! I read some of the other reviews, and it sounds like there are many entitled people who seek attention versus being humble and appreciative of the doctor's and staff's time. We can't expect a doctor to drop everything just to attend a patient who calls every 2 minutes. Lets be realistic. And if you are not happy with the service, then my advice to those people is: don't come back and move forward with life. ;)

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Contra Costa, ENT - earnosethroat - Updated October 2026

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