1. Contours Express

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Mentor, OH

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Contours Express

5.0 (1 review)

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5 years ago

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Anytime Fitness - If you're lucky enough to have toilet paper the toilet paper holder is broken

Anytime Fitness

2.7(10 reviews)
1.1 mi

I have been a member of this anytime fitness since September of 2022. Since then it has gone…read morethrough two managers and I've learned a lot by belonging to this club. Some of the reasons why I like it is that there's barely anybody there. It's not some pansy club like planet fitness where you get yelled at for dropping a weight or not justifying someone's feelings of self-worth. They do have flat benches incline benches a Smith machine treadmills bikes and Nautilus style equipment. I really haven't seen any more than six to eight people in the gym at any entire time and there's barely anyone there so that's why I like it. It costs about double of what planet fitness cost so it's about $10 a week but I go 20 times a month so it works out for me. There's easy parking. They have two restrooms with showers and then a third restroom. They're supposed to have trainers and group classes there but there really is only one trainer and no group classes. The equipment is worn down some of it's been broken for a long time like the stair stepper which they only have one and a treadmill. It's a pretty frequent occurrence that they run out of toilet paper. I have learned that they fired their cleaning crew so there's literally nobody cleaning the place. The previous manager said they did not have access to the dumpster anymore cuz they stopped paying the bill so they had to take the trash home with them to throw it out. Weird. There's literally nobody there to sign up new members nobody there to complain to nobody there to talk to about the clubs status so I went to corporate. This club is owned by a franchisee who has bought about 250 other anytime fitness clubs and probably destroyed them as well. They are managing this club directly into the ground until we got a hold of the corporate and now finally as of this week things are starting to get cleaned repaired and new equipment is on order. The one personal trainer that remains there is absolutely a sweetheart and for those of us who do go to the club almost every day we do love it. They have lame music in there that sucks and I wish we could change the station but they said that we cant. Overall two stars because there's nobody there which I like but the club is junk and expensive. The franchise owner better get off their ass and start fixing it

They offer a large selection of weights; however, there is only one piece of equipment for each…read moremuscle group, which means you often have to wait for equipment to become available. The gym is not very clean, as few people, including trainers, bother to clean the equipment after use. Additionally, trainers tend to pressure clients to keep exercising, even when clients have known health issues. It seems the focus is primarily on selling coaching, and they often continue charging you even after your membership has expired.

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Anytime Fitness - Look out you're going to cut your head

Look out you're going to cut your head

Anytime Fitness - The benches are destroyed

The benches are destroyed

Anytime Fitness - Burned out lights everywhere. I've replaced six of them so far but they ran out of replacements and won't order anymore

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Burned out lights everywhere. I've replaced six of them so far but they ran out of replacements and won't order anymore

Planet Fitness

Planet Fitness

2.6(18 reviews)
3.4 mi

DIRTY BEDS. DIRTY BEDS. & MORE DIRTY BEDS. But today has pushed me over the edge . I asked to have…read morea clean bed the employee rudely said she just cleaned it I said okay well can I be set in a different bed then. She said she didn't have another bed rolled her eyes at me . She then looked to the other customer standing next to me looking for support or something ... do your job & I wont make it known that you dont know how to do yours. I submitted a complaint to the cosmetology board . This is the second location I've escalated the complaint to the licensure

Planet fitness in Mentor advertises personal training classes on their app for my club services,…read morebut doesn't actually have classes at their location. False advertising! This has been going for last few years when you ask them when the trainer will be available at Mentor location. Staff response- "There could be a potential trainer eventually, but not at the moment " There was no classes advertised until recently, which led me to believe that there is a trainer at Mentor location currently. Planet fitness advertises classes nonstop but only a select few have them. Get a membership at Mentor but drive 20-30 minutes out and then you have to explain yourself why you want to use a different location. Drive 20-30 minutes to get a 30 minute class- that is absurd! They've done absolutely nothing to resolve this issue in years! But they for sure have raised their prices. Even when they did have one, he wasn't even certified, he was just one of the staff members. If personal training is being advertised across the US, then make sure you have one at each location! I give it Zero stars!

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Planet Fitness
Planet Fitness
Planet Fitness

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The Himalayan Cave - This is our Cave where we have over 14 thousand pounds of salt.  You will get 45 minutes in the relaxing, rejuvenating Cave.

The Himalayan Cave

4.3(12 reviews)
1.4 mi

Relaxation, health and wellness. The Salt Cave is all about these aspects of the self. The owners…read moreare so down to earth and friendly. It is a casual, relaxed atmosphere, no snooty spa vibes here. They do take walk ins but space in the Salt Cave is limited so it's best to reserve a spot. Be sure to get there early as there is a brief form to fill out and some Coolio salt domes to rest your feet on as you wait. These are heated and feel soooo great on the tootsies. You can shop a bit as well because they offer all sorts of Himalayan salt products at Oh So Reasonable prices. I really felt the whole place was set up to offer the benefits of the salt to others...not to gouge you for money. Staff is enthusiastic about what they do and more than willing to explain or answer any questions you may have. The woman at the front desk had us try a salt scrub on our hands. It was marvelous! There is a little fountain with rocks that you rinse your hands in. So Zen and beautiful. We haven't even entered the cave yet! Fast forward to cave dwelling. We were given blue surgical booties to put on over our socks, they recommend white on the website FAQ section, and a cap to protect our hair. As we entered the cave we walk through a thick, luxurious layer of loose salt covering the floor. You can scoop some up and play with it or move your feet in it like sand at the beach. No touching the walls or cave outcropping please. The ceiling is designed to look like a cave roof with lots of tiny stalactite formations surrounded by sparkling twinkle lights. The lights move from blue to green to red to yellow. Gorgeous and mesmerizing. There are several zero gravity lounge chairs to choose from including some couple chairs if you come with a significant other. Each chair is padded with a cozy blanket type cover and there are light, super soft blankets on each chair if you get chilled. The room was a comfortable temperature. They tell you to wear comfortable clothes. Other than the twinkle lights there are several salt lamps placed in cave nooks throughout the room and the cave wall is backlit. It's very peaceful and comforting. The ceiling is not so low as to be claustrophobic. Most any adult can walk upright inside. An attendant comes in and explains the basis of the salt therapy and what to expect. Each participant received two salt balls that were heated and could be held in your hands or placed behind your neck. I put one under a sore knee that had been bothering me. The door is closed and New Age relaxation music is piped in. You can hear the salt ionizer cycling but it is a soft sound. We were instructed to breathe deeply to get the best results. The salt ions are invisible. You can't see or feel them. There is no talking in the cave. 45 minutes later the attendant returns to let you out. Exit prior to that time for emergency only please. Water is provided and the woman at the desk talks with you about the experience. They offer package rates and private booth treatments. You can book the room for a private session with enough people. They seemed pretty busy as a group was there when we arrived and another was waiting as we left. I definitely recommend the experience. Good for respiratory and skin issues. I had a scratchy throat for about a week prior and it was clear the next day.

Rude and vibes are way off. We scheduled an appointment online to float, refused service because of…read morehair color even though no disclaimer about it is listed in the booking system. They don't give refunds even if they're the ones canceling the service. Definitely not LGBT friendly, they looked at us like we had four heads. I'll never be back. Just a gross feeling experience all around.

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The Himalayan Cave - In a hurry or don't want to share your space with others.  Try our Booth which takes 15 min for a treatment with a dosage fit for you.

In a hurry or don't want to share your space with others. Try our Booth which takes 15 min for a treatment with a dosage fit for you.

The Himalayan Cave - Bill, Debbie and Abby Greenhouse

Bill, Debbie and Abby Greenhouse

The Himalayan Cave

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Contours Express - gyms - Updated October 2026

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