They were terrific. Helpful staff. Fair prices. Responsive to calls and inquiries …read more Professional , delivered items in time and quality was excellent .

They are the absolute best. We purchased our Hunter Douglas window blinds and couldn't be happier…read more We had four sets two of them were motorized. They are wonderful and the customer service is standing. I would use them again and again, Homescape is the Best Thank you Ed!

I find it difficult to comprehend how this place stays in business. We went there on a Saturday of…read morea holiday weekend in hopes of a sale. The location was closed, so we dropped $3500 the same day at their competitor. The second time we tried to give them business, it was horrific, and should've ended up going viral, if we had shot video. An older female employee was barring the doorway, refusing to let a repeat customer into the showroom. The customer ended up telling us an incredible story of the nonsense they were put through by this woman in particular. We got back in our car and ordered the materials for a five-figure (before labor) job at another competitor. Avoid this business at all costs.

If you are a private homeowner, I would avoid this store for your faucet needs. I ordered a Kohler…read morekitchen faucet in 11.11.25. I was told it would take 4-6 weeks to arrive "on the truck". After 6 weeks, I called and was told it had not arrived. Late December, I again called and was told the faucet was in but the covers to cover the previous holes had not arrived. I was told I could pick up the faucet from the warehouse in Somers if I called at an hour ahead. I decided to wait. Two weeks later I called again and was told the covers were not in, but should be on a delivery in late January. At this point I asked if when the order was complete, would I pick it up in the Yorktown showroom, and was told all orders had to be picked up in their Somers warehouse (12 miles from showroom and an additional 8 mi from me). No showroom pick up option but "I could pay to have it delivered by UPS". I asked to speak with a manager and voiced my concern that their customer service needs to be addressed. At the time of sale, I paid in full, was never told that the items would need to be picked up in Somers, was never contacted in the many weeks that followed my order to update me re: the status, and felt it inappropriate for me to be charged a UPS delivery fee. The manager said "it's not our policy to followup on orders". Re: the issue of no notification of pickup in Somers, her reply, "she's a new salesperson". Complete and total disregard for my concerns. She had no customer service or satisfaction skills whatsoever. No attempt to remediate the situation. When she could not give an order completion date, I told her I would consider cancelling the order, and she said "go ahead, I can do that for you". Consumers have many options. Kohler faucets are not cheap. Choose your store carefully and buy where you will get the service you are paying for!

I would give zero stars if possible. We purchased a pellet stove from Home and Hearth less than a…read moreyear ago, and it already has an issue with the sensor or motherboard. A technician confirmed the problem. I went into the store to explain that the stove is under warranty and that I shouldn't have to pay for the replacement part or repairs covered by it. I was also told I'd have to wait six weeks for service, which is unacceptable, especially since we've had to rely on expensive electric heat while waiting for a fix. While I was explaining this, the man identified as the owner walked over and, in front of other customers, said, "Your heat bill isn't my problem." His tone was rude and dismissive. I told him I never said it was his problem--I was pointing out how unfair it is to pay high electric costs while waiting for a warranty repair on a stove we just bought. I even said I might as well have saved my $5,000. He then raised his voice and said, "Your electric bill isn't my problem, and what you're saying is that you think you're more important than other people who have to wait." I told him that's not what I said, that I just expect timely service on a product that's still under warranty. He continued, saying, "This is just supplemental heat, that's your problem," then walked away and dismissed me entirely. After that, the employee helping me also became rude. He said the wait would be four weeks and that I'd have to pay for labor. When I mentioned the parts were under warranty, he said, "Well, I don't know, I'm not going to look at that right now." This entire experience was unprofessional, disrespectful, and unacceptable. The owner's conduct, especially in front of customers, was out of line. I expect immediate attention to the warranty repair and a response addressing the way this situation was handled.

Home & Hearth in Cortlandt Manor has mastered the art of wasting a customer's time while taking…read moreabsolutely zero responsibility. I ordered an item weeks ago and getting a straight answer about delivery has been nearly impossible. I was bounced around between Mike, Ron, Brian, and John--a revolving door of incompetence where no one knows anything, no one follows up, and no one seems remotely concerned. It took five days just to get an update that went beyond the meaningless line of "it's not ready." Promised callbacks never happen, messages go unanswered, and when you finally get someone on the phone, you're met with excuses instead of solutions. Their favorite move is blaming "non-responsive vendors." That excuse might hold water if the people inside the store weren't so astonishingly disorganized and unprofessional. No ownership. No urgency. No accountability. Just finger-pointing and shrugging while the customer is left in limbo. If you enjoy being ignored, misled, and treated like an inconvenience after you've already paid, this is the place for you. Otherwise, do yourself a favor and shop literally anywhere else. There are plenty of businesses that understand what it means to be client-facing. Home & Hearth clearly does not.

They were amazing. Great price, on time, finished early. Cleaned up everything, complete…read moreprofessionals and best part, they did AMAZING work. We couldn't be happier and plan on hiring them again on future projects. HIGHLY RECOMMEND!!

Mike did a great job repairing a Murphy Bookcase Door that wouldn't open and close properly. Mike…read moreis very professional and pays attention to detail. I won't hesitate to use Mike for future projects, big and small. Thanks Mike.

Myself and my Wife As new homeowners were somewhat nervous going forward with any contractor…read more Angela - from the beginning greeted us with a kind integrity- her and her team of professionals treated our home with the respect and kindness as if it was their own- in short - her continued integrity while keeping us feeling safe open line of communication has meant everything- we will always be grateful for her professionalism. Pictures - They built great built in closets with my ikea closets that I already have. I wanted to make one of my bedrooms ceiling higher. And they made it beautiful! We love it so much.

I contracted Hire Her Home Improvement to build a Timber Tech deck and to reroute and upgrade the…read morewiring to the garage. All of the workers were professional, extremely competent, and also extremely nice and easy to work with. They did a terrific job and I will hire them again next year to do the interior of our garage.

I am extremely happy with the renovation of a kitchen and two bathrooms done by Marie Frenkel (…read moreDreamStyle Kitchens & Baths) Marie custom designed a kitchen perfectly fitted to my needs. She came up with original ideas which gave me much more cabinet space as well as an appliance garage, which enables me to keep my counters clutter free. She also came up with a special "cove" for my cat, while creating a mini desk area for me with more drawers and cabinets and shelves for my cookbooks while creating a more spacious kitchen. Marie has excellent taste and practical ideas, She listens well to what you want and helps you come up with a design, cabinets, backsplash, tiles etc that you love. Marie is practical and gets the big picture as well as being detailed oriented. She coordinates extremely well with the contractor, cabinet company and stays on top of everything. She returns calls, emails, or texts promptly. She is a consummate professional, a caring person who is totally invested in the work she does for you. I cannot recommend Marie more highly. She made the whole renovation process easier and more fun. Janet Catalina

From the owner: DreamStyle Kitchens & Baths, LLC provide solutions to create the kitchen or bath of your dreams to…read morehomeowners within Westchester & Putnam County NY. Your lifestyle needs are important to us and we design to meet them.

Fernando and his team created my dream office that was beyond my expectations. Fernando is kind,…read more listens to you, supports your vision and delivers exactly what he says he will do and more. He is honest, his prices reasonable, and he truly cares for his work and making you happy. When we first started I felt overwhelmed by the sheer amount of work that needed to be done to renovate a 30 year old dentist office with 7 rooms to a modern beautiful spa like Acupuncture office. Everything needed to be gutted and replaced. We had to demo everything to its bones, tear up carpets and tiles, remove large pieces of walls in each room and then rebuild walls, doors, replace flooring, lights and everything to modernize and give it that spa like feeling. I was stressed....Until I talked with Fernando and we discussed the project and plans going forward. There are some people that instantly make you feel calm, relaxed and like everything is going to be okay. Fernando is one of those people. He is a true gift. The calm I felt was continually delivered over the time of the renovation as his team quickly went to work and my office moved along exactly along the time table he projected. I never saw people work so hard, fast, and efficiently. I trusted Fernando and his team 100%. I always felt heard and listened to, even as we assess and changed quite a few things through the process. I truly can't recommend Fernando enough, he made what I imagined a hellish process, easy, simple and relatively stress free.

Fernando and his crew did an incredible job and I owe it to homeowners in Westchester to write this…read morereview. Top quality, reasonable price, incredibly fast, and on top of all that nice and easy to work with. For more detail I should write some background. When we moved to Croton in 2019, we had plans for updating and customizing our home. We tried really hard to find good contractors, having had bad experiences in the past. Unfortunately we kept having one bad experience after another. Bad quality, unfinished work, open permits, huge delays, big increases in cost from the estimates, and in general headaches for us to deal with. Fernando came in and fixed all our problems. Other contractors took 3 months to grade, install a basic stone wall, and dig a hole for a rain garden. Then they quoted us $45k to finish the work. When we said that was too high they left us with a mess. Fernando took 6 days to do that same work for half the cost. Then on top of that he fixed a huge mistake the other crew made on the rain garden and installed a good system that makes us much more confident our home is protected from big storms. The whole time he was much more transparent about materials and cost and timing than anyone else we dealt with. We're hoping that he's available for all our future projects and so happy that we finally found such a great contractor. Don't hesitate to choose Vista Construction, and you're welcome to visit our place anytime if you want to see how nice his walls look. One of them is even half his work and half the other crew for a perfect comparison.

They are very responsive to customer requests and they are willing to accommodate considering their…read moreactive business. I like the quality of their work as well as their reasonable pricing. You should check them out for your home or business projects. They provide free proposals which is an awesome tool when looking for a company to do work.

From the owner: “We are dedicated to transforming homes and commercial…read morespaces with complete and customized renovation services. We offer free, no-obligation in-person estimates, always prioritizing your needs and vision. Our team, with a family approach, provides you with expert and professional advice, guaranteeing transparency and quality in each project. In these difficult times, we want to be your ally in revitalizing your living or working environment. Contact us at any time to schedule a meeting and explore the possibilities together. Visit our website for more information: jmrenovationandpaintinginc.com

Equity does great work. Their workmanship is top notch and their prices are reasonable . They…read moredesigned my space beautifully and finished on time and on budget.

Great level of responsiveness and professionalism. Would hire Ray and team in the future!read more